Dawn James

Dawn James Email and Phone Number

Information and Data Manager and SEIO CM Coordinator - MIPSS at NASA and SLS @ COLSA
United States
Dawn James's Location
United States, United States
Dawn James's Contact Details

Dawn James personal email

Dawn James phone numbers

About Dawn James

Over 37 years experience in the field of printed materials development, training support, software development, and electronic documentation services for government contractors and private industry.Specialties: Over 19 years of customer service experience in support of NASAs SLS Artemis program, Space Shuttle Transportation Missions and Payload Operations.

Dawn James's Current Company Details
COLSA

Colsa

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Information and Data Manager and SEIO CM Coordinator - MIPSS at NASA and SLS
United States
Website:
colsa.com
Employees:
1542
Dawn James Work Experience Details
  • Colsa
    Information And Data Manager And Seio Cm Coordinator - Mipss At Nasa And Sls
    Colsa
    United States
  • Victory Solutions
    Information/Data Manager And Seio Cm Coordinator - Mipss At Nasa/Sls
    Victory Solutions Jul 2020 - Present
    Huntsville, Alabama, Us
    Starting a new adventure this week and returning back to the space program after 21 years. :)Title: Configuration/Data Management Analyst 4
  • Pinnacle Solutions, An Akima Company
    Senior Technical Writer (Technical Writer Iv)
    Pinnacle Solutions, An Akima Company May 2014 - Jan 2020
    Huntsville, Al, Us
    • Provide support for Publications Services Division of U.S. Army Aviation and Missile Command (AMCOM) and for U.S. Army Technology Applications Program Office (TAPO)• Create and convert publications to eXtensible Markup Language (XML) using Oxygen and Interactive Authoring and Display System (IADS) and store all XML data in SharePoint• Create unit level Army aviation maintenance data modules for the Chinook MH-47G (models 272 and 292) and the Blackhawk MH-60M Interactive Electronic Technical Manual (IETMs) • Ensure that publications and manuals comply with the required military standards and specifications (MIL-HDBK-1222, MIL-STD-2361, MIL-STD-3031A, MIL-STD-40051, S1000D) as required by the customer• Perform personal and peer-to-peer quality reviews using Interactive Authoring and Display System (IADS) • Mentors other co-workers on new tagging, tagging issues, standards, software, and other procedures. • Serve as backup and/or point of contact when Project Lead is unavailable.
  • Qinetiq North America (Formerly Westar Aerospace & Defense Group)
    Senior Technical Writer
    Qinetiq North America (Formerly Westar Aerospace & Defense Group) Jun 2005 - May 2014
    • Provided support for Publications Services Division of U.S. Army Aviation and Missile Command (AMCOM) and for U.S. Army Technology Applications Program Office (TAPO)• Created and converted publications to eXtensible Markup Language (XML) using Arbortext, Interactive Authoring and Display System (IADS), and UltraEdit• Created Class IV Interactive Electronic Technical Manual (IETMs) for the 1-1520-272-23&P and the 11-1520-272-23&P and store all XML data in Microsoft Visual SourceSafe• Ensured that publications and manuals comply with the required military standards and specifications• Delivered the first 40051C IETM for the MH-47G helicopter• Responsible for the creation and maintenance of Wiring Diagrams, Schematics, and Block Diagrams and their associated entity files
  • Brown International Corporation
    Lead Technical Writer
    Brown International Corporation Jun 2004 - Jun 2005
    • Managed and coordinated the revision of nine technical manuals for the Prototype Integration Facility (PIF)/Aviation Intermediate Maintenance (AVIM) Shop Set Plus Program• Converted existing Adobe Portable Document Format (PDF) manuals to XML coded manuals using Arbortext Epic Editor and Print Composer • Utilized Paint Shop Pro to create and update graphics• Adhered to government standards (MIL-STD-40051B) to produce manuals
  • Intergraph Process, Power & Marine (Now Hexagon Ppm)
    Principal Technical Writer
    Intergraph Process, Power & Marine (Now Hexagon Ppm) Jul 1999 - Jun 2004
    • Researched, developed, and published documentation for Intergraph’s SmartPlant Foundation, Directa, and Asset and Information Management (AIM) software solutions• Converted documentation to web-based format by developing online help and hypertext materials as well as PDF and WinHelp formats• Researched and developed new software production tools and technologies• Trained and mentored new full-time employees and interns.
  • New Technology Incorporated (Nasa Contractor)
    Senior Analyst / Hosc Training Team - Training Coordinator
    New Technology Incorporated (Nasa Contractor) Aug 1997 - Jul 1999
    • Developed and maintained user guides and training workbooks to aid in teaching EHS software• Converted user guides to a web-based format by developing online help and hypertext materials for EHS software• Maintained HOSC Training Team web page which allowed users to access training schedules, training materials, course information, and submit training requests• Point of contact for the coordination and scheduling of all HOSC training classes• Prepared and conducted technical classroom presentations and hands-on labs• Participated in software testing and problem resolution
  • New Technology Incorporated (Nasa Contractor)
    Senior Analyst – Operations / Systems Configuration Controller (Syscon) - Technical Lead
    New Technology Incorporated (Nasa Contractor) May 1989 - Feb 1998
    • Managed all Central and Peripheral Processors and associated terminal interfaces• Initialized and verified all software applications including Front End Processors, Realtime/Near Realtime Telemetry Processors, Database Systems, and User Workstations • Analyzed and corrected Central and Peripheral Processor applications software anomalies• Provided online support for engineering, verification, development, and operations personnel• Interfaced with user community to provide information about system capabilities, problem resolutions, and pre-mission requirements• Developed and maintained Console Operations Procedures, Operations Notes, Fault Isolation Procedures, and System Capabilities Documents• Served as Mission Lead for various Shuttle and Payload missions by researching mission requirements and insuring flight readiness support (Hubble Space Telescope was my first Mission Lead spaceflight)• Prepared Simulation/Mission reports reflecting major system events and significant problems • Configured software deliveries for support of Space Shuttle launch and Payload mission support• Configured and controlled the Remote Operation System, which allowed users to remotely interface with the HOSC, send commands to their on-board Shuttle experiments, and receive data
  • New Technology Incorporated (Nasa Contractor)
    Operations Analyst – Technical Lead
    New Technology Incorporated (Nasa Contractor) Dec 1987 - May 1989
    • Provided technical expertise to personnel on all computer systems, workstations, and cluster systems• Configured, initialized, and recovered graphic software applications • Operated classified equipment (DOD) and applications software• Developed and maintained the Console Operations Procedures Handbook• Performed daily backups of all computer systems• Scheduled personnel for daily and mission supports

Dawn James Skills

Technical Writing Software Documentation Online Help Technical Documentation Framemaker Technical Communication Manuals Xml Dod Requirements Analysis Integration Testing Proofreading Information Architecture Sgml Html Software Development Usability Testing Information Design Instructor Led Training Adobe Acrobat Document Management Paintshop Pro Release Notes Guides Content Management Technical Training Knowledge Management Proposal Writing Hands On Training End User Training Single Sourcing Visual Basic Databases Information Assurance Security Clearance Snagit Content Development Oxygen Xml Editor Sharepoint Arbortext Epic Editor Ultraedit Iads Html Help Workshop Proteus Frontpage Tortoise Svn S1000d 40051c Visual Sourcesafe

Dawn James Education Details

  • The University Of Alabama In Huntsville
    The University Of Alabama In Huntsville
    Computer Science

Frequently Asked Questions about Dawn James

What company does Dawn James work for?

Dawn James works for Colsa

What is Dawn James's role at the current company?

Dawn James's current role is Information and Data Manager and SEIO CM Coordinator - MIPSS at NASA and SLS.

What is Dawn James's email address?

Dawn James's email address is dj****@****inc.com

What is Dawn James's direct phone number?

Dawn James's direct phone number is +125669*****

What schools did Dawn James attend?

Dawn James attended The University Of Alabama In Huntsville.

What skills is Dawn James known for?

Dawn James has skills like Technical Writing, Software Documentation, Online Help, Technical Documentation, Framemaker, Technical Communication, Manuals, Xml, Dod, Requirements Analysis, Integration, Testing.

Who are Dawn James's colleagues?

Dawn James's colleagues are Thomas Pfeiffer, Thomas M., Ronald Sacco, Debbie Neutze, Ricky Reeder, Sellers Mike, Richard Root.

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