As a project manager, I combine technical acumen and clear communication to lead teams through all phases of project life cycles, from initial planning to product launches and user training. I take pride in my strong interpersonal skills and ability to collaborate with customers to understand their business goals, requirements, and capabilities. In forming trusted partnerships, I aim to achieve consensus on the features and functionality of business requirements and create dynamic, customizable solutions that ultimately enhance productivity and reduce operational costs. I have a proven track record in managing multiple projects with competing priorities, while maintaining close communication with clients to set expectations, stay within scope, and troubleshoot potential problems. For example, I recently had two clients with project milestones occurring simultaneously; one client was scheduled to go-live and the other was entering user-acceptance testing. I seamlessly balanced both projects, prioritizing issues, meeting deadlines, and providing each client with dedicated support to ensure success. I am passionate about using my technical fluency and commitment to excellence to add value and drive customer success. If you would like to connect or know more about my professional story, please send me an InMail message or email me at dawnlynnjenner@gmail.com.Core Strengths:Project Management: Cross-Functional Communication & Collaboration | Critical Decision-Making | Team-Building | Cost Management | Software Development Cycle | Problem-Solving | Conflict Resolution | Customer Success | Business Analysis | Requirements Analysis | Integration | Quality Assurance | Testing | CRM | Agile Methodology | Scrum Technical: SQL Server | Microsoft Office | Visio | Microsoft Project | CRM | Inventory | Retail Management | Account Systems | Point-of-Sale | Utility Billing | Crystal Reports | Confluence | SharePoint | Smartsheet | Jira