Global Product Manager of Third Party Risk Management Services

GTM Commercial Portfolio Program Integration Manager, during the organization’s transformation into a product-driven, lean agile environment. Managed program integration complexity across 52 agile teams delivering GTM content for commercial customers. developed Overall Health Dashboard used to report portfolio delivery status to executive leadership. - Coordinated and executed program backlog migration from Rally to Jira and to the Jira Cloud platform - Streamlined program reporting complexity, aligning product roadmap plans with team sprint and quarterly deliverables. - Managed $40 mil program budget reporting, forecasting, and annual planning, reporting overall program health on executive leadership. - Worked with purchasing and vendors to ensure contacts met product objectives and velocity targets were clearly outlined. - OKR certified coach, worked with Sr. Product Managers to define KPI and automate reporting, ensuring alignment with Product priorities (objectives). - Identified and removed or escalated risks blocking code releases. - Supported and helped train peers on Organization. leading practices and Scaled Agile methodology practices on managing across Product Lines to increase throughout performance across the organization’s multiple products roadmaps.

Developed features launched in 2019, increasing the ITDM process efficiency by 20%, launching 15 features optimizing enterprise investment value through Demand Management -Provided technical requirements for new business case features in the application, automating value scoring. -Supported governance review sessions with IT executive leadership, where the focus was on using key value indicators to determine enterprise investments with the highest value return. Facilitated supporting governance process, and implemented change management process used throughout the enterprise to identify investment risks and opportunities within the information technology portfolio. - Coached Product Delivery Organization (PDO)on new IT value management and financial management processes, standing up new PDO teams in Clarity.

Supervised project definition, roadmap/resource planning, risk management, execution, and implementation. Directed cross-functional teams at multiple sites to complete deliverables on time and within budget. Led requirements gathering, gap analysis, and development of functional specifications. Coordinated testing and product release. - Managed $8 million dollar annual budget and published monthly program financial report - Led daily stand-ups and helped facilitated with the team, deep-dive data analysis of system architectural components. -Drove user story brainstorming, review, and clarification sessions with software and quality engineering teams. -Worked with architecture teams to brainstorm design solutions to maximize customer satisfaction according to available resources/constraints. -Managed testing strategies, plans, and schedules, including user acceptance testing. -Performed risk analysis and assessment. Mitigated threats to achieving project schedules, quality, and milestones. -Provided post-production training and support for clients and end-users.

Conducted strategic planning sessions, setting quarterly KPI targets, with a success rate of over 90%, aligning with enterprise objectives. Developed application roadmap. conducted release review sessions - Developed and implemented a training plan that increased Entrepreneurial PMs within the PMO office, increasing the number of Entrepreneurial PMs by 80% - Conducted Release Demo sessions with users and stakeholders. - Setup program structure in clarity tool for project management planning and financial management - Answered user questions. Identified coded vs user issues and ensures accurate remedy was provided within application SLA targets. -Conducted SWOT analysis for enterprise agile management tool -Collected data on process improvements and shared user best practices with state-wide user group.

Provided technical solutions to internal logistics and material management applications. Rotated 24/7 on-call resolution support with a 99% success rate of meeting SLA targets. Project Manager for global inventory rollback process, responsible for fully automating year-end database update process. - Implemented emergency code changes and provide a solution for batch processing failures - Collaborated with business users and development teams to gather requirements and clearly define solution scope and prepared solution design documents. - Developed project plans and, held weekly project review sessions to addressing roadblocks and develop risk strategies. - Helped create and execute test plans. Generated test documents and coordinated user acceptance testing. -Performed change impact analysis to optimize product release and implementation. -Conducted end-user training on software/product features and provided end-user support via online channels as well as through classroom sessions.

Gathered requirements and led technology analysis, business planning, and product design. Conducted impact and risk assessment to ensure smooth and compliant execution. Provided technical solutions to internal logistics and material management applications. Rotated 24/7 on-call resolution with a 99% success rate of meeting SLA targets. - Planned and managed project deliverables until go live. - Prepared requirement documents and functional specification documents. - Responsible for weekly and monthly project status reports for senior leadership. -Developed JCL Batch jobs to transform data in DB2 databases - Implemented emergency code changes and provide a solution for batch processing failures

Technical Operations development Mainframe. Gathered technical requirements from users and stakeholders for a major upgrade release to automotive materials management application used in over 25 assembly and manufacturing plants worldwide. - Interviewed end users, and hosted workshops, gathering technical requirements -Prepared requirements feasibility studies and technical design documents, including low-level design documents, test cases, and deployment documents. -Conducted specification reviews and integration tests