ACCOUNT MANAGER/CLIENT SOLUTIONS Develop and grow relationships within Merck, BMS and Otsuka thru consultative practices. Manage marketing engagements to support client’s major business objectives and partner for long term relationship growth.• Awarded the Employee Recognition Award for significant and outstanding achievements during a time of company growth and transition.• Formulate and deliver optimal marketing research custom studies that allow for actionable client decisions… Show more ACCOUNT MANAGER/CLIENT SOLUTIONS Develop and grow relationships within Merck, BMS and Otsuka thru consultative practices. Manage marketing engagements to support client’s major business objectives and partner for long term relationship growth.• Awarded the Employee Recognition Award for significant and outstanding achievements during a time of company growth and transition.• Formulate and deliver optimal marketing research custom studies that allow for actionable client decisions and provide business direction. • Collaborate with key client and internal teams to develop in-depth research offerings and enhanced renewals thru insightful data interpretation. Show less

Supported multiple Marketing Research/Consulting product line offerings for an extensive client base including Consultants, Law Firms, Universities and Non-Profit Organizations. Drove market share growth by utilizing product knowledge, creative selling strategies and specialized customer service. Developed and managed marketing communications plan to support major business objectives within untapped audiences utilizing International, Global Publications, National and Sub-National… Show more Supported multiple Marketing Research/Consulting product line offerings for an extensive client base including Consultants, Law Firms, Universities and Non-Profit Organizations. Drove market share growth by utilizing product knowledge, creative selling strategies and specialized customer service. Developed and managed marketing communications plan to support major business objectives within untapped audiences utilizing International, Global Publications, National and Sub-National, prescription, sales, hospital, physician and longitudinal patient-level data. Show less

Developed previously unrecognized client base within Global Services, capitalizing on extensive product/software knowledge to customize optimal client deliverables. Implemented rules of engagement with new audiences, including Consultants, Law Firms, and Universities.

Developed, coordinated and delivered technical product training programs for the pharmaceutical industry; including clients such as Merck & Company, Pfizer, Eli Lilly, and Johnson & Johnson. Conducted needs analysis for customized course development, tailored courses to fit audience, created appropriate materials and presented final courses to over 5,000 pharmaceutical company associates and executives. Delivered course curriculums both internally and on-site at client locations, including… Show more Developed, coordinated and delivered technical product training programs for the pharmaceutical industry; including clients such as Merck & Company, Pfizer, Eli Lilly, and Johnson & Johnson. Conducted needs analysis for customized course development, tailored courses to fit audience, created appropriate materials and presented final courses to over 5,000 pharmaceutical company associates and executives. Delivered course curriculums both internally and on-site at client locations, including all software preparedness; coordinated with client technical teams for on-site trainings. Continually assessed the Global organization's training needs, identifying and designing programs to meet current and future needs of the business. Implemented training and certification programs for IMS Client Service Analysts, New Hires, and Sales Account Managers. Show less

Directed internal and external communications for new Managed Care software tool ("Mentor"). Provided product support, training and monthly deliverables; collaborated with Product Development, Statistical Services and Mentor Programming team to ensure appropriate and timely product enhancements.

Coordinated product enhancements, extensive data analysis and interpretation of IMS data for health care companies such as Kimberly Clark and Ethicon Endosurgery. Facilitated training of software packages and data services.

Developed analytical reports to monitor marketing campaign results. Coordinated Modern Maturity magazine advertising; including placing ads, monitoring and analyzing ad results. Facilitated forecasting and marketing plans. Liaison with Advertising agency; key contact for monthly ad preparations.