Dawn Kohlmeyer Email & Phone Number

Coupland, Tx, Us

Quality review of field reports using proprietary order processing software.Generate invoice based on work completed and client specifics.Maintain and update database with billing addresses and customer specific pricing.Effectively communicate with sales and operations teams to implement and update client protocol.Provide input and test enhancements & updates to the order processing software.Implemented company policies and standards for the security of data and reports.Efficiently distribute ~5000 reports per month per client request and regulatory requirements.Accurately invoice for each report sent.Create and apply customer credit memos when required.Supervise and train a team consisting of 2-6 members.Responsible for recruiting and when necessary terminating employees.Conduct employee performance reviews.