Dawn Koschnitzki Email & Phone Number

Aurora, Il

* Lead planning and implementation of Key Account projects.* Lead and coordinate business reviews. Work closely with Sales Manager and Account Manager to develop pertinent, effective presentations.* Review commission reports to ensure all vendor deviations are in place. * Identify margin improvement projects by customer and/or product category. * Hold weekly team meetings to ensure priorities for the week are identified, communicated and assigned.* Define project tasks and resource requirements.* Assemble, direct and motivate internal and external resources to peak performance.* Source product to ensure best possible costs.* Plan and schedule project timelines.* Track project deliveries using appropriate tools.* Provide direction and support to project team.* Constantly monitor and report on progress to all stakeholders.* Provide VMI on accounts when needed.* Review aged inventory where needed.* Oversee pricing events, communicating with vendors and internal stake holders.* Assist in driving top projects to closure.* Prepare quotations.

3PL Administrator, Customer Service, Expeditor, Problem Solver, Transportation* Provides prioritization for warehouse management on inbound and outbound loads for 17 warehouses.* Assists fulfillment organization on product availability issues.* Acts as Coordination point person for QA hold verification, hold & release protocol; Inventory verifications with warehouse management.* Supervising 3PL Warehouse Coordinator and 3PL Expeditor.* Delivers on service, inventory and cost targets, while supporting key productivity objections within the supply chain; including efforts in Distribution and Transportation operations.* Reviews, monitors and executes new product distribution process, managed inventory, and sample shipments as required.* Develops a cooperative team environment with the key business stakeholders, both internal and external on all business issues.* Site communication contact for 3PL on inventory order execution.* Manages warehouse outbound demand.* Reviews SAP Open Order Report for confirmed quantities - Open Order Report details demand against the 3PL.* Communicate with 3PL warehouses to ensure warehouse is prepared for inbounds.* Reconcile system inventory against 3PL warehouse system inventory.* Research and resolve any discrepancies with inventory, outbounds and inbounds.* Route freight to customers and between warehouses.* Approve all 3PL warehouse invoices for payment.Specialties: Organized and analytical

* Collect information needed to establish new customers including credit applications, sales tax certificates, bill-to/ship-to and contact information.* Set up and maintain customer files.* Gather pertinent details to provide quotes to prospects and customers.* Log, track and document customer conversations and correspondence.* Set-up and maintain appropriate resale records for order entry.* Track and manage product rebate information.* Set-up and maintain customer electronic commerce including products and product lists, accurate resale, reporting and customer access.* Gather information and enter orders including products, quantity, cost, resale, freight terms and requested delivery timing.* Verify accuracy of all information entered and acknowledge orders to customer.* Expedite orders and verify proof of delivery.* Monitor scheduled shipments dates to ensure timely delivery.* Research new items as needed for customer.* Request cost information and item set-up.* Monitor daily, weekly and monthly reporting to close open orders, resolve open or unresolved invoices and correct erroneous information, including margins.* Monitor special reporting to update and manage resale records when costs change.* Investigate customer requests for returns and damaged good and coordinate credits/return of product.* Analyze customer inquiries and concerns to improve customer relationship.

B.A., Marketing

Activities and Societies: Marketing Association

Associate'S Degree, General Studies

Education record