Secondary Marketing Administrator
Thrived in a high-pressure environment, securing interest rate locks at optimum market conditions, for an average of 250 borrowers per monthManaged rate lock pipelineDeveloped, updated, and managed program rate sheets in Excel format on a daily basisFielded phone calls and emails from 150+ company branch offices, as well as 12 different investorsActed as a liaison between various departments Worked closely with underwriters to help determine loan placement in regards to investor guidelines; while respecting borrower confidentialityHelped educate loan officers on various mortgage programs, thus increasing in-house sales and loan pull-throughSupervised a team of 5 staff membersInitiated and maintained investor relations