Dawn Logan Email and Phone Number

I have over five years of experience in administering and operating the Learning Management System (LMS) for a global, Fortune 100 corporation. I collaborated with stakeholders and business partners around the world, taking business requirements and translating them into configuration results to drive the company forward. I supported all LMS efforts and best practices to ensure favorable user experiences and digital adaptation of our computer-based or blended learning products and services.In addition to my LMS expertise, I have a strong background in Continuing Education (CE) certification and compliance, having worked as a Training Coordinator for two years before becoming a Business Analyst. I utilized in-house data software, individual state Department of Insurance (DOI) sites, and vendor systems for reporting and maintenance following CE Compliance guidelines. I have a working knowledge and understanding of DOI regulations and requirements. I communicated effectively with instructors and agents, conducted audits, and collaborated with internal and external teams. I have received awards from stakeholders in the US and abroad for my exceptional performance and customer service.