Dedicated, result driven and well accomplished Hospitality Management professional with years of progressive leadership in the catering and event planning industry, specializing in high-impact strategies that enhance operations, client satisfaction, and profitability. Proven track record in leading diverse teams to exceed service excellence standards through innovative training and development initiatives. Skilled in strategic negotiation and networking to secure optimal venues and advantageous supplier contracts, significantly boosting event quality and aligning with stringent budget requirements. Demonstrated ability to cultivate strong relationships with stakeholders and clients, ensuring high engagement levels and trust through the delivery of personalized, high-quality service. Excel in fast-paced, remote environments, leveraging advanced project management skills to ensure event execution and exceptional standards of service
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Director Of CateringThompson Hospitality Sep 2022 - May 2024Hampton, Virginia, United States• Direct the end-to-end planning and execution of customized menus, enhancing operations and client satisfaction through innovative Pricing and Planning strategies.• Develop and implement comprehensive event strategies, encompassing logistics, budgeting, and vendor coordination, leading to streamlined operations and cost efficiencies.• Direct project management for all university events, ensuring timely delivery and exceptional standards of execution.• Utilize advanced… Show more • Direct the end-to-end planning and execution of customized menus, enhancing operations and client satisfaction through innovative Pricing and Planning strategies.• Develop and implement comprehensive event strategies, encompassing logistics, budgeting, and vendor coordination, leading to streamlined operations and cost efficiencies.• Direct project management for all university events, ensuring timely delivery and exceptional standards of execution.• Utilize advanced networking skills to identify and secure optimal venues, while negotiating advantageous contracts with suppliers, enhancing event quality and budget alignment.• Foster relationships with clients and stakeholders, boosting client engagement and trust through consistent, high-quality event delivery.• Lead the setup and preparation of event venues, ensuring all specifications met client expectations and contributed to event flow.• Supervise and motivate a diverse team of staff, implementing training and development initiatives that increased team efficiency and service excellence.• Compile and manage detailed records of client requirements and event specifications to guarantee accuracy and personalized service deliver Show less -
Dining Service ManagerBrookdale Senior Living Mar 2021 - Mar 2022Huntsville, Al• Oversee facility-wide events, managing logistics and execution to ensure engaging and well-coordinated experiences for residents and staff.• Lead comprehensive menu planning and staff development programs, improving service delivery and operational efficiency.• Direct menu and nutritional planning initiatives for up to 150 residents, enhancing dietary satisfaction and adhering to health standards.• Cultivate and maintain strategic relationships with key stakeholders… Show more • Oversee facility-wide events, managing logistics and execution to ensure engaging and well-coordinated experiences for residents and staff.• Lead comprehensive menu planning and staff development programs, improving service delivery and operational efficiency.• Direct menu and nutritional planning initiatives for up to 150 residents, enhancing dietary satisfaction and adhering to health standards.• Cultivate and maintain strategic relationships with key stakeholders, vendors, and residents, fostering a collaborative environment and enhancing community engagement.• Develop and implement financial reports, state compliance documents, and strategic department reorganization plans, aligning with and advancing company objectives Show less
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Dining Room Supervisor, Catering Admin, Restaurant SupervisorSodexo Jul 2015 - Nov 2017Dallas/Fort Worth AreaProvided management support for campus dining and restaurant concepts.
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Food Service DirectorFamily Gateway Jun 2014 - Aug 2017Dallas, Texas, United States -
Catering ManagerSodexo Apr 2008 - Jun 2010Troy, Alabama, United StatesLed event planning and project management, ensuring seamless execution and high client satisfaction for numerous catering functions.• Provided dedicated client support, fostering relationships and addressing inquiries to enhance service delivery and client engagement.• Designed and led training programs for new employees, enhancing team competence and ensuring adherence to Sodexo’s high service standards
Dawn Mccall Education Details
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Biology/Biological Sciences, General
Frequently Asked Questions about Dawn Mccall
What is Dawn Mccall's role at the current company?
Dawn Mccall's current role is Catering Director.
What schools did Dawn Mccall attend?
Dawn Mccall attended Paul Quinn College.
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2comcast.net, harvard.edu
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1ymail.com
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Dawn McCall
Contract Specialist & Program Manager | Expertise In Strategic Negotiation, Project Management, And Employee Assistance Programs | Business Leader And EntrepreneurPhiladelphia, Pa -
Dawn McCall
Owner Of Redwood Beauty Studio: Permanent Cosmetics & Wellness And Training SpaceGreater Philadelphia
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