• Maintain the security of the kiosk by allowing access only to those persons who have proper authorization from the Controller and who are performing Authority business• Provide information relative to bus and rail schedules, fares, routes, transfer points, points of interest, facility and equipment accessibility and any other information necessary for ease of customer travel • Proactively assists special needs customers on CTA vehicles and in and around CTA facilities in a friendly… Show more • Maintain the security of the kiosk by allowing access only to those persons who have proper authorization from the Controller and who are performing Authority business• Provide information relative to bus and rail schedules, fares, routes, transfer points, points of interest, facility and equipment accessibility and any other information necessary for ease of customer travel • Proactively assists special needs customers on CTA vehicles and in and around CTA facilities in a friendly, pleasant, and congenial manner • Issue maps, schedules, brochures and other pertinent information materials when requested or appropriately Show less

• Assisted in the arrest, detention and transportation of juvenile offenders under Court jurisdiction as necessary• Under supervision of a Probation Supervisor, began pre-sentence investigations and social histories• Learned working relationships with various agencies including police, mental health, schools and other private agencies that render service to the Juvenile Court• Learned functions and operating procedures of Juvenile Office and juvenile justice system

• Prepared cash receipts for bank deposit; prepared daily cash reports and balanced the cash drawer; reconciled cash, check, and credit card receipts daily, and investigated and resolved any out-of-balance problems• Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change• Performed accurate sales transaction according to the cash control policies and procedures