Dawn Monaco Email and Phone Number

Director of Sales for Retail Banking across 7 markets located in 11 states. Drive the strategy and execution of sales and service in the Retail branch network. Key priorities include aligning a needs based selling approach, a best in class coaching model and a dynamic performance management program to maximize revenue production through the branches. Work closely with product and marketing leadership along with business units to align and prioritize initiatives in support of sales and relationship building efforts. Develop strategic growth initiatives for the delivery channel to ensure profit plan achievement and outlines plans to leverage sales force capacity. Improve product suite by collaborating with product partners to identify and address gaps and/or improve marketing offers. Effectively lead discussions with executives and market leaders on program effectiveness, activities, performance, and remediation plans. Collaborate with Sales and Service team to design and implement tools to improve the client experience and sales effectiveness. Drive cross sell strategy and collaborates with business unit, product leaders, and line management to achieve 30/90 day and total cross sell ratio targets. Drive revenue growth with business line partners through tactical planning, analyzing current performance, forecast, and creating action plans where necessary. Work cross functionally with other business lines toward one consistent sales process across all consumer lines of business. Analyze effectiveness of incentive plans in driving desired results

Retail Sales Manager for 155 branches located in Western and Central Pennsylvania. Responsibilities include driving sales results in a P&L environment through sales planning management of activities, and leveraging partnerships for success.