Dawn Nix's Location
Greater Pittsburgh Region, United States
Dawn Nix's Contact Details
Dawn Nix work email
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Dawn Nix personal email
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Dawn Nix phone numbers
About Dawn Nix
I am a seasoned technology analyst who thrives in a collaborative environment and believe that being a team player is what makes any employee a successful one. My wheelhouse includes strategic thinking, data analysis and mapping, process mapping and improvement, requirements analysis and traceability, and quality assurance to name a few. I am a go-getter, highly motivated, chronic over-achiever who requires minimal supervision. I am organized and detailed with all aspects of my life, which personally can be both a blessing and a curse! If you hire me, you will find me to be dedicated, goal-oriented, driven and thorough – I will see all projects and tasks through to completion with the highest level of integrity.
Dawn Nix's Current Company Details
Wetland Boot Camp
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Technology Specialist
Pittsburgh, PA, US
- Website:
- WetlandBootCamp.com
- Employees:
- 3
Dawn Nix Work Experience Details
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Technology SpecialistWetland Boot CampPittsburgh, Pa, Us
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Senior Director Of TechnologyCredit Management Company Oct 2023 - PresentPittsburgh, Pennsylvania, United States -
Director Of Information SystemsCredit Management Company Jun 2021 - Oct 2023Pittsburgh, Pennsylvania, United States• Lead all new client onboarding projects.• Manage and mentor a team of information system specialists.• Responsible for ensuring that all client data is loaded into the system correctly and timely and that all outbound data (in the form of files and reports) is accurate and delivered on time.• Managing and leading the effort to replace existing collections management system.• Created an information technology ticket system in SharePoint to eliminate the cost of a 3rd party application that is not meeting company needs.• Replaced and implemented a new reporting application that reduced reporting costs by 85%.• Leading the information technology and information system integration of two purchased companies.• Managing the implementation of a new server and the migration of the existing system.• Created an issue tracking system in SharePoint that allowed us to analyze requests and issues with our reporting tool; issues have decreased by 97%, requests are completed timely, and executives have visibility.• Created an information system project tracking system in SharePoint that created visibility where none had existed in the past.
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Senior Business AnalystCredit Management Company Jun 2020 - Jun 2021Greater Pittsburgh Region• Developed a company SharePoint site for the sharing of information which eliminated the cost of updating and reproducing documentation for all departments.• Created macros for existing reports which reduced daily report generation time by 97%.• Documented process flows for numerous departments that provided insights that lead to improvements.• Created the RFP for the replacement collections system.
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Line Of Business Risk LeadPnc Nov 2018 - May 2020Greater Pittsburgh Area• Responsible for analyzing existing systems and captured data to provide process improvement and reporting recommendations.• Sourced data from multiple systems to generate reports that provide transparency and guide decision making efforts.• Responsible for the effort to migrate a Lotus Notes database to a new, sustainable platform.• Designed process flows and database schemas.• Configured and maintained custom SharePoint site for department.• Worked on process improvement initiatives within department.• Created numerous reports for customers and increased efficiency and reduced errors in reporting by coding macros in Excel.• Worked with lines of business to ensure risks are documented fully and accurately. -
Lob Risk LeadPnc Nov 2016 - Oct 2018Greater Pittsburgh Area• Responsible for analyzing existing systems and captured data to provide process improvement and reporting recommendations.• Sourced data from multiple systems to generate reports that provide transparency and guide decision making efforts.• Responsible for the effort to migrate a Lotus Notes database to a new, sustainable platform.• Designed process flows and database schemas.• Configured and maintained custom SharePoint site for department.• Worked on process improvement initiatives within department.• Created numerous reports for customers and increased efficiency and reduced errors in reporting by coding macros in Excel.• Worked with lines of business to ensure risks are documented fully and accurately.
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Organizational Change ConsultantPnc Jun 2015 - Oct 2016Pittsburgh, Pa• Analyzed and aggregated data from numerous sources to create executive reports at varying frequencies.• Reviewed existing processes to create efficiency and quality recommendations.• Developed Visual Basic code to decrease report generation time, increase quality, and create consistency in Excel; average FTE time savings per report 80% of manual report creation time.• Provided thought leadership and guidance.• Managed large vendor business reviews with executives.• Mentored junior colleagues in analysis, process improvement, Excel usage, and SharePoint.• Analyzed department scorecards and metrics to increase process efficiency and quality.• Led data quality and reporting initiatives for the technology and operations department annual planning effort.• Managed and coordinated the migration of 500+ Lotus Notes applications and databases.• Created and maintain department SharePoint site.• Completed Tableau training (June 2016) and working to implement several executive level reporting utilizing the tool.
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Technology Methodology ConsultantPnc Oct 2014 - May 2015Pittsburgh, Pa• Creating processes to increase efficiency and quality of small work request efforts.• Working to implement a new, more robust, Quality Assurance area.• Create stakeholder analysis, business analyst plans, functional/nonfunctional requirements, requirements traceability matrix and other supplemental documentation types as needed for project work.• Assist with data quality initiatives.
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Business Systems Analyst LeadPnc Jul 2013 - Oct 2014Pittsburgh, Pa• Analyze online banking system data to create customer satisfaction and system performance metrics for executive reporting and strategic decision making.• Create current process flow diagrams, make recommendations to improve efficiency and implement changes.• Recommend and implement KPIs for department.• Perform pre-discovery for projects including scope and time estimates.• Mentor and coach junior business systems analysts.• Assist with business systems analyst project resource allocation.• Augment department SharePoint site in response to changing communication and information sharing needs.• Coordinated online banking 2014 operating plan initiatives.• Coordinated and managed the 32 recent college graduates through the business systems analyst rotation within company.• Researched and implemented a use case tool to assist with creating more robust functional requirements and allow for reusability to increase quality and decrease time to market.• Developed new work request process for repeatable requests to create efficiency, increase speed to market and reduce errors.• Interview business systems analyst candidates and participate in performance feedback process.
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Quality Assurance Analyst LeadPnc Nov 2011 - Jun 2013Pittsburgh, Pa• Developed and implemented new major release process.• Created quality assurance templates and processes to introduce consistency across the team.• Developed a QA plan and estimate document to create consistency around QA deliverables and provide project managers with details for the project WBS.• Researched new Quality Center version, ALM, and defined and documented the configuration to be used by the department to create consistency and transparency.• Major contributor to the quality assurance analyst competency model.• Interviewed quality assurance analyst candidates and participated in performance feedback process.• Ensured resources were assigned to projects based on skill set and availability.• Managed team deliverables to ensure analysts were engaged in their assignments, meeting milestones and escalating risks and issues.• Created the quality assurance analyst on-boarding guide and modified to be used by all new department employees.• Performed early project analysis to estimate the QA effort.
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Sr. Business Systems AnalystPnc Sep 2010 - Nov 2011Pittsburgh, Pa• Coordinated major production releases.• Assisted in the creation of the business systems analyst competency model.• Met with line of business partners to define project scope and elicit requirements.• Created all project documentation per CPMO guidelines; stakeholder analysis, business analysis plan, business requirements, functional/nonfunctional requirements, etc.• Led requirement reviews, test status and high level test plan reviews and testing status meetings.• Created testing requirements, test scripts and test labs using Quality Center.• Created queries and reports in Quality Center with corresponding macros to aggregate and format data to gain efficiency in the release defect reporting process.• Analyzed current defect process to determine areas of improvement and recommended a new process to create efficiency and allow for metrics.
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Business AnalystEdmc Aug 2009 - Sep 2010Pittsburgh, Pa• Responsible for maintenance, troubleshooting and enhancements to the virtual documentmanagement system.• Responsible for maintenance, troubleshooting and enhancements to the online learningmanagement system.• Gathered business requirements from stakeholders to produce functional requirementsdocument, use cases and process flow diagrams.• Worked closely with developers (in-house and vendors) to ensure proper development and timelydelivery.• Created automation to assist with data transfer between systems which resulted in a time savingsof approximately 80%. -
Business Analyst IiiPnc May 2008 - Aug 2009Pittsburgh, Pa• Met with line of business partners on new projects to define scope and create requirements per CPMO guidelines.• Created new processes to enhance and streamline existing work flow to gain efficiency.• Coordinated small change requests from discovery through implementation utilizing the Clarity application to monitor all stages of the life cycle.• Gathered raw data to create metrics around production incidents.• Created test scripts for online applications using Mercury Quality Center.• Performed quality assurance testing for multiple online banking applications.
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Business AnalystEdmc Aug 2004 - May 2008Pittsburgh, Pa• Worked as the sole business analyst for three years for Online Higher Education’s IT departmentto perform analysis and provide recommendations on all internal IT project requests.• Responsible for migrating three online schools to new student information system which includesmaintaining project plans, preparing status reports, conducting meetings and driving due dates.• Gathered all business requirements related to implementing a new online learning managementsystem and collaborated with vendor to create an aggressive project plan.• Configured and implemented new online learning management system for all four online schools.• Responsible for maintenance, troubleshooting and enhancements to online learning managementsystem.• Created best practices document for online learning management system to be used companywide.• Created test plans and tested new applications.
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Systems AnalystCopperweld Sep 2001 - Aug 2004Pittsburgh, Pa• Responsible for the maintenance of the sales data warehouse to aid all corporate sales functions. • Responsible for the maintenance of code that exists on multiple platforms in support of numerous corporate applications.• Worked closely with senior analysts on the installation of two new Tandem COBOL mainframe systems that affected all business functions ranging from shop floor manufacturing to corporate sales.• Created a company wide online standard cost application by utilizing various development tools that include a CASE screen generator, COBOL and embedded Tandem Non-stop SQL. • Supported existing data warehouse functions using Microsoft SQL Server 7.• Added functionality to the company’s e-commerce web site by utilizing Java (running on a UNIX platform) and following established object oriented methodologies and protocols.• Used all aspects of the development lifecycle, created an automated inventory management application, using COBOL, which increased inside sales representative productivity by 70%.• Trained end users on all developed applications. -
Programmer AnalystCopperweld Aug 1998 - Sep 2001Pittsburgh, Pa• Performed maintenance and trouble shooting for existing Tandem COBOL mainframe applications.• Working closely with senior developers and end users, created new batch Tandem mainframe applications, using COBOL, which benefited all business units.• Worked with senior analysts on the design and installation of a new client server work order application, using C++, that increased the ability of the plant maintenance department to more easily track work orders.
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Software EngineerUnion Switch And Signal Sep 1997 - Aug 1998Pittsburgh, Pa• Modified existing code that reflected changes in business conditions using UNIX C/C++.• Wrote documentation that included standard operating and testing procedures for new applications.• Responsible for validation testing of new code.• Participated in quality assurance/code review for all new applications written within the department.
Dawn Nix Skills
Team Leadership
Data Analysis
Process Improvement
Business Process
Visual Basic
Analysis
Business Analysis
Systems Analysis
Requirements Analysis
Requirements Gathering
Business Requirements
Requirements Management
Sdlc
Quality Assurance
Software Quality Assurance
Test Planning
Testing
User Acceptance Testing
Microsoft Office
Sharepoint
Microsoft Excel
Visio
Access
Ms Project
Sql
Software Documentation
Software Project Management
Project Management
Vendor Management
Databases
Database Design
Troubleshooting
Change Management
Integration
Project Planning
Dawn Nix Education Details
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Information Systems, Concentration In Management -
Woodland Hills High SchoolGeneral
Frequently Asked Questions about Dawn Nix
What company does Dawn Nix work for?
Dawn Nix works for Wetland Boot Camp
What is Dawn Nix's role at the current company?
Dawn Nix's current role is Technology Specialist.
What is Dawn Nix's email address?
Dawn Nix's email address is da****@****zon.net
What is Dawn Nix's direct phone number?
Dawn Nix's direct phone number is +141252*****
What schools did Dawn Nix attend?
Dawn Nix attended Slippery Rock University Of Pennsylvania, Woodland Hills High School.
What are some of Dawn Nix's interests?
Dawn Nix has interest in Civil Rights And Social Action, Animal Welfare, Education, Human Rights.
What skills is Dawn Nix known for?
Dawn Nix has skills like Team Leadership, Data Analysis, Process Improvement, Business Process, Visual Basic, Analysis, Business Analysis, Systems Analysis, Requirements Analysis, Requirements Gathering, Business Requirements, Requirements Management.
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