Dawn Robinson Email & Phone Number

Plymouth Meeting, Pennsylvania

Plymouth Meeting, Pa

Hatboro, Pa

Process prescription insurance claimsVerify patient and prescription information to ensure efficient, effective and valid claims adjudicationResearch all rejected claimsCall insurance carriers, physicians' offices and other pharmacies to acquire additional claims informationDetermine correct claims payment or denial for reimbursementIdentify and elevate questionable claims, authorizations or system issues to the proper management authority as appropriate

Ambler, Pa

Operate a cash register including cash transactions, checks, charges Price merchandise utilizing price gunsMaintain check-out area: fill register supplies, bags; wipe counter topsStock shelves Answer the telephone using the appropriate greetingProcess photofinishing ordersDisplay and sign weekly, promotional and seasonal merchandise

Huntington Valley, Pa

Responsible for the planning, execution, and closing of projects Assist project team members with questions and issues that may arise Investigated moderately complex production problems, devising and implementing necessary actions to ensure overall client satisfactionOrganized and maintain efficient workflow Coordinated with customer and Warehouse Manager to schedule pickups of medical recordsExamined medical records to determine amount of work and complete specifications for all departmentsSection target and prepare medical records

Warrington, Pa

Maintain Store appearance by organizing racks, tables and displays. Also, cleaning store, dressing rooms, and back storage areas when necessaryProcess sale and return transactionsAssisting customers

Provided technical assistance for website users of a company designed website via email and telephone.Elevated any issues regarding the website to the technical design team.

Provided quality assurance testing for company designed websites and CD-ROM products.Worked with the design team to correct any issues.Organized and created detailed test plans.

Managed production jobs for client specific projects through planning, scheduling and executing all aspects of production, seeking guidance or direction as necessary from management or project team. Some projects required multi-platform processing.Performed quality assurance on all data submitted.Investigated moderately complex production problems and took the necessary actions to ensure overall client satisfaction.Responsible for on-time production shipments to customers.Interacted with the customer on issues regarding production, including scheduling and generating repeat and referral business.Organized and maintained efficient workflow scheduling between in-house departments to meet customer requirements.Compiled Excel billing data and keyboarded billing data into the in-house billing software.Composed and maintained production-related documentation and correspondence, internally and externally.

Responsible for expediting customers through the store's registers by ensuring the efficient operation of the cashier team and front-end operations.Assisted in the supervision and training of cashiers.Performed register maintenance duties as needed, including inspecting equipment for damage and completing minor repairs.Assisted customers by resolving problems and elevating the issue to management if necessary.