Dawn Shines Email & Phone Number

San Diego, California, United States

Promoted to Business Relations Manager within my first year at the company, reflecting my quick adaptation and significant contributions.Managed 250+ Accounts: Oversaw relationships with top-tier clients, addressing their needs and resolving issues promptly, which led to a 21% customer base increase in the first year.Built and Maintained Relationships.

San Diego, California, United States

Bahrain

• Reported directly to the CEO in managing office operations, which greatly improved overall efficiency of consultancy services, provided to small and medium enterprise clients.
• Efficiently managed office equipment, inventory, and supply control.
• Resourcefully managed logistics and local government compliance for all company events (e.g. focus groups, workshops, seminars).
• Systematically maintained the CRM system and client services.
• Coordinated the project flow between clients and freelancers to provide the scope of services required for the implementation of marketing plans (i.e. design, copywriting, web development, event coordination, public.
• Negotiated procurement from local and foreign suppliers for office upkeep and company events, deducting at least $1000 from annual spending.

Bahrain

• Efficiently ran an integrated support system for 5 divisions within a full marketing agency. The divisions were Public Relations, Events, Signage Production, Promotional Giveaways, and Film Production.
• Reported to directly Managing Director, providing detailed progress reports for each division.
• Supervised the hand-over of creative briefs to design studio and production, assuring quality and brand compliance.
• Coordinated between division heads and client services to ensure timely execution of deliverables.
• Managed logistics for press conferences, trade shows, and exhibitions.
• Coordinated video shoot staff and locations.