Dawn Stapleton Email & Phone Number

United States

Columbus, Ohio Area

* Recognized for effective project management skills necessary to interpret what is needed for the success of a project, create appropriate schedules for timely delivery and relationship-building in order to influence and work with diverse subject matter experts, internal clients, and vendors to achieve successful project execution. * Manage the training book of work following the project life cycle/ADDIE methods to develop, deliver and implement training strategies to 16,000 Users of an application used to source legal entity structure data. * Build relationships and collaborate with Key Project Stakeholders including external Vendor to analyze learning needs, recommend and implement best in class learning solutions using instructional systems design principles and adult learning theory. * Design and develop interactive instructional E-learning materials including learning objectives, simulation scenarios, story boards, detailed facilitator scripts, assessments and guides.

Columbus, Ohio Area

* Prepared, maintained and presented business operating models for European and US regulatory reporting. Followed project lifecycle to document the relationships, decisions, process flows and operating support between the business units, operations and technology.* Created and presented business proposals, recommendations for project resources and business operating models to senior executive management.* Wrote business requirement documents, test scripts, operating models and process flow diagrams for various cross functional teams and performed system UAT, regression and production testing.

Columbus, Ohio Area

* Collected and analyzed complex data for reporting monthly billing and forecasting volumes to ensure financial scorecard metrics are met and senior management was aware of potential issues. *Created and implemented new and improved volume reporting to identify and resolve forecast misses to ensure volumes were closer to meeting targets for scorecard which reduced process time by three days.* Recognized an opportunity and led the initiative with the Client Service teams to save $80,000 annually of charges not being applied to lines of business because of invalid cost centers rejecting in the financial system SAP.

Columbus, Ohio Area

* Led a major project with no supervision outsourcing 248 reporting commitments resulting in reducing the processing time by 5 days. The project was completed successfully and within the timeframe. * Recognized for driving results through leadership, communication and influence to accomplish tasks successfully by completing a GAP analysis of the business processes, identified areas of deficiency and created a plan for improvements, presented the findings showing strategic objectives and communicated the roadmap to effectively obtain buy-in and collaboration from the team to implement process improvements. *Partnered globally with business and support Teams across regions to develop standard operating procedures and quality controls to improve productivity and remain competitive in a global business environment.

Columbus, Ohio Area

* Received several promotions and recognized for building successful teams utilizing strong leadership skills to re-direct, make difficult decisions and establish departmental standards. *Nominated to be a team member of the Global Corporate Trust Process Enhancement Project to improve the level of service provided to both internal and external clients. Provided guidance, made recommendations, implemented quality controls and management reporting to achieve optimal results in creating a solid foundation. *Led and directed activities including operational aspects, capital budgets and personnel administration. Sought the initiative and Project managed the opportunity to optimize technology for production efficiencies and quality to reduce unit cost and potential risks to achieve a better than 16% unit cost improvement, a favorable budget in excess of $66,00 and increased productivity by 40% over prior year.*Managed the daily operations of 17 Associates in 2 geographical locations accountable for reconciling cash and assets, research and resolve differences for over 500 Banc One Investment Advisory accounts held by third party custodians.