MembersFirst is a leading provider of on-demand, internet marketing and online engagement solutions to member-based organizations in the leisure and hospitality industry. MembersFirst designs, builds, markets and manages dynamic website communities and social networks that connect millions of active and affluent consumers around their common lifestyle interests and activities. • Leverage relationships within the H&F industry to revitalize MembersFirst’s position in this industry as a leading online marketing provider for clubs.• Attend regional and national trade shows representing MembersFirst to showcase and communicate the value proposition to health and fitness clubs.• Provide educational webinars on a variety of topics to help clubs increase member retention, member engagement and member participation.• Utilize Salesforce.com for prospecting, lead generation and tracking of all sales opportunities.

VCT is the leading Member Experience partner to distinguished private clubs nationwide. As the industry’s trusted “go-to” resource for Member Experience Management, VCT empowers club leadership to drive member loyalty and satisfaction by developing and managing personalized communications, services and benefits that engage members proactively, deepen club relationships, and deliver ongoing value for members—at every touchpoint. www.ExperienceVCT.com.

MembersFirst, Inc. – Wayland, MA July 2005 - August 2010Western Region Account ExecutiveMembersFirst is a leading provider of on-demand, internet marketing and online engagement solutions to member-based organizations in the leisure and hospitality industry. MembersFirst designs, builds, markets and manages dynamic website communities and social networks that connect millions of active and affluent consumers around their common lifestyle interests and activities. • Prospected, closed and currently manage the largest revenue generating client relationships at MembersFirst.• Build and execute high-level business development strategies for MembersFirst’s largest accounts by introducing new technology opportunities to increase business for our clients and secure additional revenue each quarter.• Optimize relationships across multiple market segments to increase revenue and profitability for the company.• Successful at engaging senior level decision makers, including General Managers, Club Presidents and Board of Directors. • Consistently ranked as top sales producer in the organization each year – met or exceeded quota each year, including 150% over quota in 2007.Key Accomplishment:• Prospected and closed one of the largest Golf Management Companies in the country, and the largest opportunity in MembersFirst’s history, because of my direct professional client relationship.

Cingular Wireless, now AT&T Wireless, is one of the leading worldwide providers of IP-based communications services to businesses. Providing worldwide voice and data solutions to consumers and businesses, they are recognized as having the fastest 3G network and largest international coverage of any U.S. wireless carrier.• Develop business with large corporate accounts and the Federal Government through prospecting, understanding customer needs and providing a Cingular Wireless solution.• Top performing sales executive within Rhode Island and Southeastern MA throughout tenure.• Increased sales by 75% within my assigned key account sector.Key Accomplishment:• Successfully navigated complex organizations, such as the Federal Government, to quickly develop new business opportunities.

GoldK was a start-up organization specializing in automating the 401(k) industry by allowing Third Party Administrators, corporations, and 401(k) participants to invest in and manage their 401(k) online. • Member of senior management team participating in strategic marketing of new products and services.• Managed inside regional sales managers to increase sales in their territories and increase product knowledge through training.• Presented product demonstrations to senior executives of prospective clients, venture capital executives and board members.• Managed the relationship between GoldK and several major distribution partners by providing product training and a marketing strategy to promote the company’s online 401(k) service.• Plan and execute participation at national industry trade shows, following up on leads and providing product demonstrations. Director, Client Services and Training 1998-2000• Identified client needs and created a CRM solution to provide exceptional service to all clients.• Created policies, procedures, and communication tools to measure client satisfaction.• Created and implemented a strategy to reduce customer service costs by utilizing online technology.Key Accomplishment:• As the 13th employee of a start-up organization that grew to 60+ employees, my primary responsibility was product expert who traveled with the Chairman and Vice Chairman to present the benefits of the product to potential investors and clients.

Senior Account Manager• Responsible for building an account management team to support and manage regional client locations.• Solicited existing clients for new business ventures by understanding their needs and how they relate to Boston Communications Group’s core business.• Served as the single point of contact for Boston Communications Group’s largest prepaid clients.• Communicated internally, carrier specific requests/issues and drove to completion.