Dawn Wallace Email & Phone Number

Los Angeles, California, Us

Enlisted from an outside organization to modernize and improve Human Resources and Facilities processes. Preside over operations encompassing human resources, benefits administration, risk management, and facilities management. Department of twelve staff members, directly supervising HR Manager and Facilities Manager. Advise and partner with executive leadership as well as supervisory personnel on disciplinary actions and workforce strategy. Administer, compile data, and develop action plan to share results of annual compensation, benefit, and employee satisfaction surveys.• Represented JFSLA as lead negotiator of employment contracts between union and agency management, securing optimal agreements.• Conducted a complete overhaul of performance evaluation process to promote collaboration and a focus on goals.• Administer agency benefits program, including medical, dental, vision and ancillary plans, as well as 401K, and 457B retirement plans.• Created and implemented comprehensive leadership program with a focus on core values.• Implemented DEIB strategy through training and development of agency wide processes and procedures that focus on core values to create a sense of belonging and inclusion.• Updated/revised policies and procedures for programs strategically designed based on objectives of the Agency and Board of Directors.• Shepherded agency through COVID-19. Immediately developed and implemented COVID-19 and Telework policies and procedures, both for staff and facilities usage. • Oversee management of all property maintenance/improvement and new building projects. • Implemented facilities management system, allowing us to manage our 12 buildings and assets more efficiently and effectively.

New York, Ny, Us

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Beverly Hills, Ca, Us

Enlisted to resolve several critical issues including employee morale issues resulting in a 25% turnover rate. Preside over all HR and Administrative operation, including human resources, risk management, information technology and facilities administration. Directly supervise IT Manager and Director of Park Operations. Responsible for benefits and liability insurances management, worker’s compensation, personnel recruitment/retention initiatives, and establishing processes and procedures to modernize and professionalize human resource and administrative functions.

Los Angeles, California, Us

Enlisted from outside organization to resolve several critical issues including significant debt, low morale, and staff turnover rate of nearly 50%. Preside over all HR operations encompassing risk management, and facilities administration. Steer personnel recruitment/retention initiatives and recordkeeping activities. Hold full responsibility for compensation and wage classification, workers’ compensation, and benefits management. Advise and partner with executive leadership as well as supervisory personnel on disciplinary actions and workforce strategy. Administer, compile data, and develop action plan to share results of annual compensation, benefit, and employee satisfaction surveys. • Within 90 days of hiring, shepherded organization through closure of one of the agency’s programs and layoff of 15 employees to reduce $500K in debt while minimizing effect on staff morale and orchestrating office move due to separate facility matter.• Introduced employee retention practices that generated 14% reduction in staff turnover.• Authored and implemented advanced training curriculum for management personnel as well as new employee evaluation process with focus on goals and the measurement of individual assets.• Strengthened and expanded employee benefits package including rolling out 403(b) retirement savings option.• Updated/revised policies and procedures for programs strategically designed based on objectives of the agency and its Board of Directors.• Enhanced organization’s infrastructure and records management capabilities by installing/maintaining new HRIS.• Manage all tenant improvement and new building projects. Tasks include space planning and overseeing construction, tenant improvements and working with vendors.

Overall responsibility for daily HR operations and administration. Direct supervision of HR staff including Generalist/Recruiter, HR Assistant, HR Secretary, and Receptionist. Managed and participated in staff recruitment, compensation and classification, records management, worker’s compensation and benefits. Provided key consultation to administrative and supervisory staff on employee disciplinary actions and terminations. Accomplishments include: *Reorganized records management processes resulting in positive annual audit results.*Collaborated to create and implement desk manuals for all HR positions. *Developed position control system with CFO to ensure compliance with financial goals and improved budget management.*Significantly Improved customer service by cross-training all HR employees to fulfill multiple functions and roles.

Sole recruiter for Vista Del Mar, a non-profit organization experiencing a 150% growth rate in two years. Significant responsibility to develop and implement successful recruiting strategy, review resumes and applications, interview, and select candidates. Successful in providing significant statistical analysis and report writing, audit preparation, benefits analysis and review, and ensuring that human resources practices complied with federal, state and local policies. Success included: *Developed and facilitated successful new hire orientation program. *Streamlined recruiting and hiring processes to achieve turn-around time goals. *Provided significant interviewing training to supervisors and managers. *Completed monthly reports and provided statistical analysis to Company leaders.

Carson City, Nevada, Us

Assisted State Personnel Officer in administration of all personnel functions for government division of over 1,200 employees in 7 agencies. Successful goals included: *Reviewed, revised, and approved disciplinary actions for multiple departments. *Provided written responses to union grievances and EEOC/ADA complaints. *Processed payroll for multiple State agencies. *Reviewed reclassification requests and special salary adjustments. *Acted as Division Safety Officer.*Served as division’s legislative liaison. Duties included tracking approximately 50 different pieces of legislation, coordinating meetings between division personnel and state legislators, and providing analysis of proposed legislation.