Dawn Watson Email & Phone Number

Hendersonville, Nc, Us

Conifer/Evergreen

Lakewood, Co

Retail manager accomplished at recruiting, developing, and motivating highly effective teams. Adept at devolving marketing promotions/strategies, merchandise planning, and store presentation. Proven results in P&L management, revenue generation and labor management.Key Skills:Customer Service Excellence • Budgeting & Cost ControlsP&L Management• Performance Management Staff Training and Development• Recruiting• Inventory Management• Shrink Reduction/Loss… Show more Retail manager accomplished at recruiting, developing, and motivating highly effective teams. Adept at devolving marketing promotions/strategies, merchandise planning, and store presentation. Proven results in P&L management, revenue generation and labor management.Key Skills:Customer Service Excellence • Budgeting & Cost ControlsP&L Management• Performance Management Staff Training and Development• Recruiting• Inventory Management• Shrink Reduction/Loss Prevention•Labor ManagementPROFESSIONAL EXPERIENCEGAP - GENERAL MANAGER (HR, OPERATIONS, MERCHANDISING) 1993-2012Directed a wide range of day-to-day operations, guiding application of innovative practices designed to maximize productivity and support ongoing profitability for globally established leader. • Trained and developed management and hourly teams resulting in 8 entry-level associates promoted to leadership positions and 4 leadership associates promoted to management positions. Accomplished this through coaching, feedback and performance management. • Improved hiring processes, resulting in quantifiable increased morale and retention rates.• Recognized for Top 3 district performance (out of 21 locations) in brand loyalty by leading and role-modeling an outstanding internal/external customer experience.• Operated below payroll goals by utilizing performance-scheduling practices.• Created and implemented effective marketing events to increase traffic into store, which resulted in an average of 15% ROI. Achieved this by building relationships with key retailers and mall management and utilizing social media outlets.• Increased Gross Margin by 3% weekly in key categories by analyzing financial reports, shopping competition and addressing store trends .• Scored 90% or higher on monthly operational compliance audits by overhauling systems and processes.• Planned and facilitated district training meetings for groups up to 35 employees. Show less

Bachelor'S Degree-Business Administration, Fashion Merchandising

Bachelor Of Science, Business Administration-Fashion Merchandising

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