*Greeting clients and helping them out filling out applications for services that we provide*Assisting with translations by sending documents that need to be translated to English to the correct source*Opening up mail and prioritizing mail and making sure all the documents that we need to do their evaluations*Processing payments*Scanning/Uploading foreign student academics in Docuware*Adding new clients to Excel spreadsheet and assigning clients with reference… Show more *Greeting clients and helping them out filling out applications for services that we provide*Assisting with translations by sending documents that need to be translated to English to the correct source*Opening up mail and prioritizing mail and making sure all the documents that we need to do their evaluations*Processing payments*Scanning/Uploading foreign student academics in Docuware*Adding new clients to Excel spreadsheet and assigning clients with reference numbers*Sorting files by Reference numbers, counties, and by last names then sending them over to production*Team player*Time management Show less

* Took down book shelving and packed them in boxes to move to new library location* Assembled boxes to pack library books/shelving * Loaded/Unloaded moving trucks* Assembled/Re-Assembled the shelving and put books on the shelves in order* Made sure work area was safe to work in and following all guide lines* Organized books that were missed placed* Team player* Cleaned work area to make sure it was safe to work in* Followed all guide lines and polices

* Scanned/Uploaded medical documents in to an internal system called BUI* Printed out medical records for Medicaid, NC Social Security, and Social Services* Kept track of medical files released and record analysis* Pulled client physician orders for doctors’ appointments

* Took inbound calls and scheduling carnival trips* Processed payments to complete customer trips* Answered inquiries and retaining their reservations

 Welcomed visitors, signing for packages, scheduling estimate appointments Managed multi-line telephone system Assisted with general administrative duties such as scheduling Filed /Copied and Scanned documents Processed payments over the phone and entering payments in Quickbooks Created invoices for customers to start the process of the install of their fence Outbound/Inbound calls Collections

 Welcomed visitors, determine nature of business and direct customer flow Managing multi-line telephone system and transferred incoming calls to the proper department Assisted with general administrative duties such as taking memos and maintain files Filed /Copied and Scanned documents and kept track of client files in a locked room Took inventory on office/cleaning supplies and ordered supplies Created employee time/mileage sheets where it calculates the hourly… Show more  Welcomed visitors, determine nature of business and direct customer flow Managing multi-line telephone system and transferred incoming calls to the proper department Assisted with general administrative duties such as taking memos and maintain files Filed /Copied and Scanned documents and kept track of client files in a locked room Took inventory on office/cleaning supplies and ordered supplies Created employee time/mileage sheets where it calculates the hourly pay Troubleshooted computers Set up computers with Wi-Fi, Microsoft suite and printer Show less

 Welcomed visitors, determine nature of business and direct customer flow Managed multi-line telephone system Assistant with general administrative duties such as taking memos and maintain files Assisted customers in setting up accounts through the NC Works website Provided instructional NCWorks website navigation and management assistance Assisted with training new front desk Reception associates

 Opened files and order title, taxes and utilities Reviewed title work to ensure timely closing of transactions Prepared Title Commitments and CPLs Coordinate with client/seller, agent(s), lender and vendors to process closings. Took a file from contract execution to post closing  Ordered county checks for assignment of mortgages to be sent to bank executives for signature and recording Solved problems and offer solutions on files to assure closing within contract… Show more  Opened files and order title, taxes and utilities Reviewed title work to ensure timely closing of transactions Prepared Title Commitments and CPLs Coordinate with client/seller, agent(s), lender and vendors to process closings. Took a file from contract execution to post closing  Ordered county checks for assignment of mortgages to be sent to bank executives for signature and recording Solved problems and offer solutions on files to assure closing within contract required timeframe. Communicated accurately and concisely with the client/seller, agent(s), lender, vendors, and county and municipal offices. Responsible for funding and dispersing escrows and balancing file. Drew instructions, balances closing, prepares documents for recording, issues checks and closing statements. Experienced with client systems such as Loansphere, Lenstar, Clairfire, Tempo, Vendorscape Motivated, able to multi-task, detail-oriented and personable Show less

 Sorted mail into client categories and keyed missing information, uploaded, scanned and returned documents to client Researched missing client mortgage information via online systems and informed Attorneys’ of delays Entered client mortgage information in internal system and prepared foreclosure packets Batched documents to be signed by certified signers and ordered county checks to be sent to appropriate financial institutions or counties to be recorded Uploaded/scanned… Show more  Sorted mail into client categories and keyed missing information, uploaded, scanned and returned documents to client Researched missing client mortgage information via online systems and informed Attorneys’ of delays Entered client mortgage information in internal system and prepared foreclosure packets Batched documents to be signed by certified signers and ordered county checks to be sent to appropriate financial institutions or counties to be recorded Uploaded/scanned signed documents in the LPS Desktop for Attorney approval and entered detailed notes Reviewed documents with missing information and contacted clients to obtain correct information Show less

 Assisted with oversight of daily operations of the Customer Service, Sales and Collections Departments Responsible for following up on customer orders and ensuring timely shipments Assisted with phone coverage, inbound/outbound high volume calls, answering 100+ calls on a daily basis Verified and processed customer’s sales orders Responded to vendors/carriers questions and/or concerns regarding merchandise orders/shipments Entered order information in internal… Show more  Assisted with oversight of daily operations of the Customer Service, Sales and Collections Departments Responsible for following up on customer orders and ensuring timely shipments Assisted with phone coverage, inbound/outbound high volume calls, answering 100+ calls on a daily basis Verified and processed customer’s sales orders Responded to vendors/carriers questions and/or concerns regarding merchandise orders/shipments Entered order information in internal system Responded to customer inquiry calls concerning order and payment information Contacted customers regarding merchandise recalls and payment issues Handled escalated calls from upset customers regarding orders or payment issues Show less