Dawn Willingham Email and Phone Number
Dawn Willingham work email
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Dawn Willingham personal email
I bring extensive experience in legal billing, with a comprehensive understanding of most industry-standard practices. My expertise includes LEDES formatting, ABA task-based and activity code billing, as well as alternative fee arrangements such as fixed fee, transactional, contingency, patent application, and foreign associate billing.Technical SkillsI am proficient in a wide range of billing and accounting systems, including Expert Sierra, Elite, CMS, LawTime, Rippe Kingston (AS400), LMS, Carpe Diem, and Omega. Additionally, I am highly skilled in Microsoft Office applications, particularly Word and Excel. My Excel expertise encompasses pivot tables, range names, advanced formulas, tables, charts, logical functions, conditional formatting, and V/H lookups.Industry ExperienceI have significant knowledge and hands-on experience across diverse law practice areas, including but not limited to:Commercial Business LitigationEntertainmentCorporateIntellectual PropertyTaxationInsurance DefensePro Bono WorkBankruptcyLabor & EmploymentBankingHealthcareCore CompetenciesI excel in most aspects of law firm accounting, including accounts payable, accounts receivable, billing, collections, and client trust accounting. I am also well-versed in fostering operational efficiency and maintaining compliance with client requirements to ensure seamless billing processes.AchievementsOver the course of my career, I have demonstrated a commitment to driving operational excellence and providing exceptional support to legal teams and clients, ensuring alignment with firm objectives and client expectations.
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Director Of Billing And Client RelationsMichelman & Robinson, LlpLos Angeles, Ca, Us -
Director Of Billing & Client RelationsMichelman & Robinson, Llp Oct 2009 - PresentLos Angeles, Ca, UsLeadership and Team ManagementHire, train, supervise, evaluate, and motivate the billing and client relations team.Establish strategic goals and objectives for the department to align with firm-wide priorities.Foster a positive and collaborative team culture that supports continuous improvement in productivity, efficiency, and morale.Operational OversightTake ownership of the client billing and collections process, ensuring a successful monthly close cycle.Establish and enforce robust controls to maintain the quality, integrity, and timeliness of the billing process.Drive the implementation of best practices for billing and collection procedures across the firm.Oversee special billing projects and other assignments as needed.Training and DevelopmentEnsure attorneys, legal assistants, and other staff receive appropriate training on billing procedures, policies, and tools.Develop and maintain procedural manuals to support consistency and accuracy in billing practices.Client Relations and CommunicationAct as a credible liaison, effectively interacting with attorneys, administrative peers, and clients.Research, respond to, and resolve inquiries related to billing and collections promptly and accurately.Strategic Collaboration and ConfidentialityWork closely with the CFO and Director of Finance and Accounting to identify and address risks and concerns affecting the firm.Present data-driven insights and potential areas for improvement to leadership.Ensure strict confidentiality in all aspects of client and firm-related matters.
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Billing & Client Relations ManagerMichelman & Robinson, Llp Oct 2009 - Jan 2021Los Angeles, Ca, UsDepartment Leadership and ManagementDirectly oversee daily activities of the billing and collections department, ensuring efficiency and productivity in operations.Develop and implement innovative solutions to enhance billing and collection protocols, leveraging technology to streamline processes.Collaboration and TrainingCollaborate with accounting staff and attorneys to efficiently set up new matters and ensure seamless onboarding of new hires through well-structured training procedures.Serve as a key interface with clients, vendors, and staff, providing exceptional customer service and fostering strong relationships.Technical ExpertiseDemonstrate a deep understanding of accounting and financial management principles to ensure alignment with best practices and organizational goals.
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Billing CoordinatorFoley & Lardner Llp Jul 2007 - Sep 2009Milwaukee, Wi, UsBilling and InvoicingPrepare invoices for attorney review, edit and translate proformas into finalized invoices, and convert invoices into appropriate formats for e-billing submission.Ensure compliance with client billing guidelines and protocols, providing support to billing attorneys and clients as needed.Financial ManagementOversee the creation, reconciliation, and maintenance of client trust and retainer accounts.Monitor assigned clients’ accounts receivable, coordinate collection efforts, and track payment status to ensure timely resolution.Monitor the aging of unbilled fees for assigned billing attorneys, ensuring prompt billing and alignment with firm goals.Reporting and AnalysisProvide billing attorneys and clients with requested financial data and analysis to support informed decision-making.Play an integral role in meeting fiscal year-end billing objectives by driving timely and accurate billing processes. -
Billing AssistantKirkland & Ellis Llp Sep 2003 - Jul 2007Chicago, Illinois, UsBilling and CollectionsPrepare invoices for review by billing attorneys, ensuring accuracy and compliance with client billing guidelines.Monitor payment of assigned clients’ accounts receivable and coordinate collection efforts to maintain cash flow.Track and manage the aging of unbilled fees for assigned billing attorneys, logging all correspondence in Star Collect for review by the Billing and Collection Committee and/or Financial Managers to align billing and collection strategies.Client and Attorney SupportProvide guidance and assistance to billing attorneys and clients on invoice-related inquiries and requests.Administer client-specific billing guidelines and protocols, ensuring adherence to requirements.Deliver financial data and analysis to attorneys and management to support informed decision-making.Process Improvement and Transition ManagementPlayed a key role in the successful transition of multiple clients to electronic billing platforms, including setup and maintenance of client accounts.Integral contributor to the firm’s quarterly collection initiatives, driving efforts to meet collection goals. -
Billing AssistantLewis Brisbois Bisgaard & Smith Llp Mar 2001 - Sep 2003Los Angeles, Ca, Us -
Billing AssistantAlschuler, Grossman, Stein & Kahan, Llp Mar 2000 - Mar 2001
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Accounting AssistantBlanc, Williams, Johnston & Kronstadt, Llp Aug 1996 - Mar 2000
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International House Of Blues Foundation - Program CoordinatorHouse Of Blues May 1993 - Aug 1996Los Angeles, California, UsCoordinate field trips to the House of Blues for local community school.
Dawn Willingham Skills
Dawn Willingham Education Details
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The University Of Arizona Global CampusAccounting And Finance
Frequently Asked Questions about Dawn Willingham
What company does Dawn Willingham work for?
Dawn Willingham works for Michelman & Robinson, Llp
What is Dawn Willingham's role at the current company?
Dawn Willingham's current role is Director of Billing and Client Relations.
What is Dawn Willingham's email address?
Dawn Willingham's email address is dw****@****llp.com
What schools did Dawn Willingham attend?
Dawn Willingham attended The University Of Arizona Global Campus.
What skills is Dawn Willingham known for?
Dawn Willingham has skills like Invoicing, Accounts Receivable, Account Reconciliation, Microsoft Excel, Outlook, Tymetrix, Litigation, Analysis, Accounting, Management, Microsoft Word, Spreadsheets.
Who are Dawn Willingham's colleagues?
Dawn Willingham's colleagues are Carol Boyd, Leyla Ramirez, Ctp, Robert Snyder, Rafael Bernardino, Marleny Castillo, Barbara Mandell, Stephany Plascencia.
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