Dawna Havnar Email & Phone Number

Tigard, Oregon, United States

Knowledge of regulations around closing and funding of complex loans which includes all bond programs for the Western United States, down payment assistance programs, construction, Jumbo, VA, FHA, Conventional and Assumption loans. Deliver excellent data integrity and accuracy while maintaining service level agreements andregulatory compliance. Subject matter expert on a wide range of bank products and services that are offered in addition to compliance and agency guidelines. Reviewed and implemented new and existing programs with the team. Created a strategy and tools needed to develop the training material for the Closing & Funding department. This included job aids, PowerPoints, and webinars. Ability to identify opportunities for continuous improvement. Support and train staff to ensure mortgage loan files are compliant and meet regulatory and investor requirements. This includes comprehensive knowledge and experience in doc draw and funding. Skilled in reviewing all aspects of a loan file including appraisal, title report, hazard insurance, flood cert, etc.Provide ongoing support, communication and conflict resolution for department and production associates. Maintained effective relationships with sales associates, processing, post-closing, operations, and underwriting. Building trust and support with sales partners and other department managers to ensure strong communication on difficult situations looking at ways to find the yes. Contribute to the research and answering of Audit findings and assisting team members in learning how to avoid getting audit findings in the future. Create a training plan for errors to ensure they are not done in the future.Extensive knowledge of the Closing Disclosure and TRID regulation.Effective and diplomatic communication skills with the ability to work with various partnerDepartments. Critical thinking skills, ability to make solid risk-based decisions, review and solve post-close and audit findings.

Portland, Oregon Metropolitan Area