Dawna Wood work email
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Dawna Wood personal email
*Progressive career growth with 30+ years of experience in demanding, fast-paced production and customer service environments where quality, and customer relations are ciritical.*Proven Account Management, Customer Service, Billing, Prepress, Process Mangement skids along with techincal knowledge supporting a range of products from conceptual stages through production and distribution.*Skilled at balancing and managing the needs of demaning customers and working with and supporting production and sales staff.*Self-motivated and detail-oriented with positive and effective leadership and communication skills
Quad Graphics/World Color/Retail Printing
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Customer Service Account ManagerQuad Graphics/World Color/Retail Printing Feb 2000 - PresentNashville, TnPrimary company liaison for numerous, high profile retailers including Macys, Havertys, Menards, Wal-Mart, Value City Furniture, American Signature Furniture, Staples. Responsible for managing the printing, finishing and distribution needs of the customer, ensuring their needs and expectatations are met and quality product is delivered on time.Communicate customer instructions through the planning, scheduling and production processes, ensuring all requirements and instructions are… Show more Primary company liaison for numerous, high profile retailers including Macys, Havertys, Menards, Wal-Mart, Value City Furniture, American Signature Furniture, Staples. Responsible for managing the printing, finishing and distribution needs of the customer, ensuring their needs and expectatations are met and quality product is delivered on time.Communicate customer instructions through the planning, scheduling and production processes, ensuring all requirements and instructions are understood, ensuring color, quality and layout meets the customer expectations.Proactively anticipate the customer needs, and avert issues before they arise, resolve any issues through problem solving, and building relationships with the customer.Review and capture all the billing costs and supply documentation to the billing department. Show less
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Customer Service/Pre-PressInternational Paper/Mail Well Feb 1992 - Mar 2000Bowling Green, KyThis is sheet-fed printer, with numerous presses, including presses with UV capabilities, and flex-printing. Customer Service: Customer contact for multiple high profile companies, suppling labels for national customers which include: Gatorade, ConAgra, Minwax, Pillsbury. Responsible for placing the orders for the customer, initiating the job through the company, ensuring all supplies were available for production and product was ready for pickup as soon as product was ready.… Show more This is sheet-fed printer, with numerous presses, including presses with UV capabilities, and flex-printing. Customer Service: Customer contact for multiple high profile companies, suppling labels for national customers which include: Gatorade, ConAgra, Minwax, Pillsbury. Responsible for placing the orders for the customer, initiating the job through the company, ensuring all supplies were available for production and product was ready for pickup as soon as product was ready. ConAgra required me to follow multiple, specific plant production schedules and determine what inventory was needed and ensure product was available at their facilities each week in time for their production. Several customers had labels that required a die-cut, had to supply the specs for the die-cut and make sure they were available when product came off press.Digitial Pre-Press: worked in prepress with the BARCO system. Had communication with the customer to design labels for their products. Layout and placement of the art, setting copy, and doing the color corrections were part of the design process. I would follow the work through the approval process with the cusotmer until the project was approved. Show less
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PrepressRr Donnelley Feb 1983 - Jan 1992Glasgow, KyHeld multiple jobs while at RRD, where we produced magazines with many major national customers as Vogue, Harper's Bazaar, Town and Country, Martha Stewart, and many others. I worked in the pre-press area where I started work as a contact operator, making numerous shots/exposures of images to make final film. I worked as a stripper for a couple years. Was one of the first people in the prepress department to start in the digital area, and the first to run the LINO-TYPE. Also worked on a… Show more Held multiple jobs while at RRD, where we produced magazines with many major national customers as Vogue, Harper's Bazaar, Town and Country, Martha Stewart, and many others. I worked in the pre-press area where I started work as a contact operator, making numerous shots/exposures of images to make final film. I worked as a stripper for a couple years. Was one of the first people in the prepress department to start in the digital area, and the first to run the LINO-TYPE. Also worked on a 4/c scanner, where I produced film from 35mm pictures and made any necessary color corrections to the artwork to generate print ready film. Show less
Dawna Wood Skills
Dawna Wood Education Details
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Glasgow High
Frequently Asked Questions about Dawna Wood
What company does Dawna Wood work for?
Dawna Wood works for Quad Graphics/world Color/retail Printing
What is Dawna Wood's role at the current company?
Dawna Wood's current role is Account Manager at Quad/Graphics.
What is Dawna Wood's email address?
Dawna Wood's email address is dawna.wood@qg.com
What schools did Dawna Wood attend?
Dawna Wood attended Glasgow High, Western Kentucky University.
What are some of Dawna Wood's interests?
Dawna Wood has interest in Supporting Vandy Sports, Attending Music Festivals, Gardening.
What skills is Dawna Wood known for?
Dawna Wood has skills like Offset Printing, Print Management, Account Management, Wide Format Printing, Print On Demand, Customer Service, Digital Printing, Layout, Pre Press, Labels, Bindery, Magazines.
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