Dawna Lofgren Email & Phone Number

Greater Salt Lake City Area

• Working with the owner building business relations in over 100 companies and franchises.• QuickBooks - processing payments, deposits, invoices, collections, scheduling service, shipping products, and maintaining records for business transactions, contracts, and clients. • Microsoft Office (Word, Excel Spreadsheets, Calendar), telephone and email correspondence.• Improving the organization of the office and shining light into the lives of those I interact with on a daily basis.

• Detail Clean 2200-2800 square foot space in 5 hours when working alone– clients range from homes, businesses & property to prep for sale.• Landscaping and detail cleaning prep for over 20 renovated homes a year with a positive record of ROI for clients (average 10%-15% increase) and a consistent decrease in listing time length.• Trusted with key copies of 99% of residences and businesses of employers.• Received recommendations from past employers for continued client base. Had to turn away some customers due to full schedule.• Saved over $500 per month in home repair, maintenance & cleaning costs by learning to repair/replace & renovate items by utilizing online training. • Home and office optimization and organization.• De-cluttering and re-organizational strategic planning.• Assisting elderly, disabled, or burdened individuals with essential tasks and home upkeep.• Home maintenance and detailed cleaning to revitalize and improve living spaces.• Yard maintenance and landscape design and installation of improvements.• Sheetrock Installation, finish work, and painting.• Flooring tile removal and installation.• Simple plumbing and appliance repair or install• Holiday decorating, light installation, gift purchase service• Computer training, troubleshooting and repair, building and customization.• Online banking and computer usage training for individuals• Simple web and domain administration and design• Mid-level automotive maintenance & repair• Filing systems overhaul, digitization, and storage• Sharing time and friendship with individuals, including elderly and disabled• Positive reinforcement techniques to encourage change and improvement• Smiles, hope and guidance for a more positive environment

• Maintain web domain and website when manager needs updates (current) - Sales & Installation were previous (2014-2015)• Saved company $450 month by learning how to manage our own domain and website.• Trusted to fill in for management in owner’s absence 3 months after start of employment – taking sales calls, tracking & processing orders.• Updated sales flyers and streamlined printing processes by learning graphics editing techniques.

Greater Salt Lake City Area

Build trust, and customer relationships by providing exceptional service and a positive attitude to ensure the very best experience for each client or customer to maintain lasting business relations.Prepare tax returns for individuals. Interview clients to obtain additional information on taxable income and deductible expenses and allowances. Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.

Lds Business College, 95 N 300 W, Salt Lake City, Ut 84101

Scheduling employees, training students and new employees, mentoring students on resume building, networking, LinkedIn, and interview skills. Scheduling appointments, helping students with questions, assisting management with projects and workshops, improving processes and updating methods to increase efficiency. Most importantly, providing a positive impact to the lives of all who visit the Career Services Center.

Manufacturing, Assembly and Installation of Custom Cabinetry. Establish and increase positive customer relations with exceptional service.

1151 East 3900 South, Suite B150, Slc, Ut 84124

Data Entry in Patient Accounts,Filing and Organization, Claims Processing, Document Reproduction, Public Relations, Customer Appointment Reminders, Collections Assisting, Liason between Insurance companies and billing department, Filing, Records Retrieval & additional tasks based on Management needs.

11585 S State Street

Executive Organizational Development of Manager's Office, Lotus & WordPerfect programming and macros, transcription and public relations. Creation of tracking & calendaring spreadsheets with macros, Customer and Client calling, liason between management and production

1275 E Fort Union Blvd, Slc 84094

Public Relations, Filing, Office Organization, Telephone Operation, Typing and Data Entry. Promoted to permanent hire by Challis Stairways within first 2 weeks of placement. Permanent placement became official after the trial 3 month period per temp contract.

9400 S 2400 E

Customer Satisfaction, Food Preparation, Building Maintenance, Improved client relations and increased repeat customer frequency. Cashiering, Money management, Assisting in store closing & opening.

Bachelor Of Accounting & Associates Of Business Administration, Business Administration And Management, General, 3.9

Back to School to increase my understanding of current Business Management Principles in hopes to pursue my dream to make a positive.

Accounting And Finance, 3.16

Began school to pursue a degree in Accounting and pass the CPA exam.

Business, Business Administration And Management, General, 4.0

Studying Business during senior year of high school. Studied Computer Programming, Microsoft Office (Word, Excel, etc), Word Perfect.

Computer Technology/Computer Systems Technology, 4.0

Studied Computer Programming, Microsoft Office (Word, Excel, etc), Word Perfect, Spreadsheets & Macros, Business Management, and 10-Key.

Diploma - General Studies, General Studies

4.0 Honor Roll, National Honor Society