Dawn Assaf Email & Phone Number

Twenty years of experience in the Customs field. A dedicated and accomplished Quality and Trade Compliance Auditor with demonstrated experience in risk management, international trade, process improvement, and compliance. Credentials:Licensed Customs BrokerLead QMS Auditor Certification (ISO 9001: 2008)LIVINGSTON INTERNATIONAL/JP MORGAN, Southfield, MichiganManager – Lead Auditor GTM, Quality and Compliance Auditor, 2005-2021• Developed, documented, led, and conducted internal audits using process interviews, observation, evidence gathering, and sampling and testing of outputs, ensuring high risk items tested.• Conducted transactional audits of customs declarations per client specifications, regulatory requirements, and process adherence. Evaluated results and determined if declarations made accurately (classification, valuation, special trade programs) or if nonconformities existed.• Documented results and findings, and identified and communicated audit results, including strengths and best in class practices, findings, and non-conformances, opportunities for improvement as well as recommendations for improvement to all levels of management and externally to clients. • Led and managed follow-up actions resulting from audits, identifying service failures and potential opportunities for improvement.VASTERA, Southfield, MichiganReconciliation Analyst, 2001-2005• Developed, launched, and implemented NAFTA reconciliation and Value/9802 reconciliation processes for multiple clients. • Ensured flagged entries filed timely and accurately with CBP. Worked closely with CBP and brokers in resolving any flagging discrepancies.• Assisted in launch of entry data repository system and served as subsequent business owner of system, with responsibilities including managing daily inbound broker feeds and working with IT to improve system functionality.• Worked on development team for two major valuation programs, which included designing, testing, and launching system enhancements to accommodate new programs.• Managed NAFTA refunds process for two key clients. Increased final NAFTA duty recovery percentage to 99.5%.• Developed HTS mismatch process that obtained over $50K in gain sharing for company.Other Leadership experience• Managed office Recycling program• Chaired office Wellness Committee• Forgotten Harvest Volunteer• Greening of Detroit Volunteer• American Red Cross DAT Volunteer• Ran successful activity based meetup group for two years

Listed skills include Risk Management, International Trade, Process Improvement, Logistics, and 12 others.

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  Eastern Michigan University

  Marketing