Dawn Balcazar, Shrm-Cp Email & Phone Number

Fontana, California

As the Director of Human Resources for both Water of Life Community Church and Water of Life Christian School, I have led and transformed HR operations to support over 300 employees. My role encompasses a wide range of responsibilities, including:• Strategic HR Leadership: Developing and implementing comprehensive HR strategies to align with organizational goals, enhance employee engagement, and foster a positive workplace culture.• AI-Enhanced Productivity: Leveraging advanced AI tools such as ChatGPT to streamline HR processes, improve efficiency, and provide innovative solutions to HR challenges.• Compensation Strategies: Designing and managing competitive compensation packages to attract and retain top talent.• Employee Relations: Acting as a trusted advisor to employees and management on a variety of HR issues, resolving conflicts and promoting a collaborative work environment.• Recruitment and Hiring: Leading the recruitment process to ensure the selection of highly qualified candidates.• Policy Development: Creating and implementing HR policies and procedures to ensure legal compliance and best practices.• Payroll Administration: Overseeing accurate and timely payroll processes.• Talent Management: Directing talent management initiatives, including performance management, succession planning, and employee development.• Benefits Administration: Designing and managing administration of employee benefits programs, ensuring competitive and comprehensive offerings.• Problem Solving and Communication: Utilized strong analytical skills to address complex HR issues and fostering open communication across all levels.• Risk Management: Help oversee risk management initiatives to ensure organizational safety and compliance with regulations.

Burbank, California

• Paralegal and Marketing Services: Provided paralegal and feature film marketing services, reporting directly to the SVP National Promotions and multiple corporate and division attorneys.• Contract Negotiation: Drafted and negotiated multi-million dollar promotional license agreements, vendor contracts, clip licenses, and NDAs, ensuring terms that supported the company's strategic goals.• Relationship Building: Built and maintained strong relationships with promotional partners, including multiple Fortune 500 companies such as AT&T, Burger King, Geico, The Coca-Cola Company, Frito Lay, General Mills, Intel, Kellogg’s, Kodak, McDonald’s, MSN, Nestle, PepsiCo, Procter & Gamble, Sara Lee, State Farm, and Verizon.• Business Development: Proactively cold-called and developed new partnerships, expanding the company’s promotional reach and creating new opportunities for collaboration.• Negotiation and Conflict Resolution: Resolved negotiation impasses, ensuring favorable outcomes for all parties involved, demonstrating strong problem-solving and critical thinking skills.• Team Leadership: Supervised and trained paralegals, enhancing team capabilities and efficiency, and fostering a collaborative and high-performing work environment.• Project Management: Managed the day-to-day execution and creation of theatrical promotions and advertising materials, ensuring timely and successful campaign launches.• Analytical Skills: Collected and analyzed promotional program valuations, including royalty reporting, to assess the financial impact and success of promotional activities.• Event Production: Directed and produced the National Treasure Clue Hunt, a high-profile promotional event, showcasing skills in event planning, leadership, and execution.

Burbank, California

• Provided human resource and administrative support for the theatrical Marketing Department and the SVP of National Promotions.• Administered facilities and services projects, ensuring operational efficiency.• Coordinated special events and employee incentive programs.• Assisted with staffing, employee relations, and compensation.• Created and managed a temporary staff pool, ensuring seamless support for various projects.• Organized travel arrangements, corporate agendas, and itineraries for executives.• Manage the execution and creation of theatrical promotions and advertising materials.