Member of Executive Management team responsible for Operations, Digital Strategy, Human Resources, Project Management, Information Security and Third Party Risk Management.

Hired as member of executive management team to help with turnaround opportunity. Responsible for Strategic Planning, Enterprise Project Management Office, Product Management, Marketing and all risk functions, (BSA, Consumer Compliance, Enterprise Risk, Loan Review and Audit), with the exception of credit risk.

Responsible for the following programs in the 2nd line of defense; Model Risk, Third Party Risk, Technology Risk, New Products and Services, RCSA and Fraud.

Responsible for managing IT relationship with various line of business executives. Directed major transformational programs to enhance customer experience and increase operational efficiency. Managed key strategic vendor relationships for the organization.

Strategy leader for digital channels, credit card, debit card, ATMs, merchant services, customer facing contact center, bankers support center, including card operations and business process consulting focused on Retail and Small Business banking.

Lead the PMO office as well as a team of Systems Business Analysts, Project Managers and a Continuous Improvement Team. The department was responsible for process improvements, revenue enhancement initiatives, mergers and acquisitions, quality initiatives and managing strategic projects.

Responsible for strategic and day to day support for technology related initiatives for the Retail and Private Banking Lines of Business. Ensure business needs are understood and communicated to appropriate IT areas to implement the best technology solutions. Developed and promoted relationship with other IT managers and project teams and to ensure technology resources are effectively utilized.

Developed, implemented and managed the Anti Money Laundering Program for Regions Bank, subsidiaries and affiliates which included the evaluation of internal controls, monitoring systems, training programs, and coordination between all lines of business. Managed all regulatory exams relative to the Bank Secrecy Act, USA PATRIOT Act, and OFAC. Ensured that findings from internal and external audit exams were addressed effectively and in a timely manner. Provided guidance on BSA/AML issues to Regions Bank, subsidiaries and affiliates.

Managed the Visa CheckCard Product, Wealth Management Checking and all Small Business Products.

Responsible for work flow analysis, reviewing manual procedures for compliance and process improvement, and developing metrics and statistical measures to support analysis. Facilitated “As Is” and “To Be” process modeling sessions which resulted in streamlined processes and cost reductions. Served as project manager on many key initiatives within the company such as standardization efforts, revenue enhancement, reduction in overall expenses, and organizational restructure while crossing many lines of business such as Human Resources, Operations, Technology, Communications and Training