When I was a child, I loved solving puzzles from crosswords to mystery stories to jigsaw puzzles. And it was inevitable that each of my report cards included a mention that "Dawn talks too much in class" because if I finished my work early, I would go around the class to help my classmates with their assignments. Little did I know that I was simply preparing for a career helping people to more easily use their software programs.😊Do you want to be more productive with the software applications you use every day? Combine an expert communicator, skilled software trainer with a fun and positive attitude and you have me, The Software Pro®.I'm a Microsoft Certified Trainer (MCT) with 25+ years of experience as a problem solver. A professional speaker, software trainer, computer consultant, and author, I've helped more than 100,000 people to learn easy and productive ways to use software and technology.I partner with clients to build customized training to move to and be more productive with Microsoft 365/Office 365. Supported software programs include Excel, Outlook, Word, PowerPoint, OneNote, Teams, M365 apps, Access, Adobe Acrobat, and more! My services include customized virtual and in-person training, conference education (pre-conference, breakout sessions, and more), webinars, user support, training materials (books, videos, handouts), and consulting with IT departments and other key decision-makers to create a faster more positive move to new software programs and procedures.I've written 10 books and 100's of customized software learning guides.​Although I hold 30+ certifications including Microsoft Certified Trainer (MCT), Certified Virtual Presenter (CVP), and Microsoft Office Specialist Master Instructor (MOSM), my focus isn't on the certifications--it's about making a positive difference and helping people get the results they need.Software tip sheets and how-to articles are found at https://www.TheSoftwarePro.com.My specialties: Software training, consulting, and professional services; professional productivity speaker for conference workshops and seminars; customized software training for corporate, government, education, and association clients; software training books, webinars, videos.On-going education on software applications, adult education, training techniques, presentation, and communication skills.I'm proud to be a Certified Women's Business Enterprise (WBE) & WOSBContact me at 303-699-6868 or Dawn@TheSoftwarePro.com