Experienced and enthusiastic communications, fund development, event execution, and customer experience professional:•An academic background in pre-med, journalism, public relations, and wellness management;•A professional background as an EMT, rebranding expert, PR communicator and storyteller, media liaison and social media guru, fundraising campaign leader, and people-centered experience design leader;•Graduate research in co-parenting, gratitude and motivation theories, and continued immersion in diversity/equity/ inclusion and LGBTQIA+ healthcare and humanity;•Knowledge and human understanding to communicate with and influence others.At Girl Scouts:•Aligned social media, public relations, marketing, and advertising strategies, customer needs and budget•Strengthened relationships with news media•Planned and executed events•DEI strategy and writing•Led a small but mighty teamPrior to Girl Scouts: •Led patient experience initiatives, interventions, and movements through coaching, consulting, and programming across the team member spectrum from executives to senior leadership to management to frontline team members•Amplified the voice of the customer (VoC) through leading the Patient Family Advisory Council and using other VoC channels•Led work groups and event planning•Actively participated in/led several work groups that impacted patient, family, and team member experiencePrevious 4-year track record: •Earned media liaison, social media expert and storyteller•Transformed use, effectiveness and sentiment across earned and social media through implementing a strong communications and content plan including personalized storytelling, a feedback response/de-escalation flow plan•Leveraged long-standing community relationships with local media contacts to influence reputation in media through pitching high-quality human interest stories (inclusive of the region’s team, excellence and achievements), and ensured news was communicated before it is scooped.•Led work groups and event planningI am crazy in love with my family and black cat and perfectly mustached tuxedo kitten; advocate for LGBTQIA+ equality, love blood and guts, heroes, helicopters, and race cars; enjoy sunshine and palm trees, reading and writing, hiking and exploring, wine and time with friends, deep thinking and problem solving, Saturday mornings reading and sipping coffee, and fitness and nature walks.I live for a good notebook and clicky pencil, sleeping in, taking pictures, fresh flowers, and wearing fun clothes and red lipstick.