I am a results-driven healthcare executive with over 15 years of experience in operational leadership, strategic program management, and vendor relationship optimization within complex healthcare environments. Throughout my career, I’ve specialized in streamlining operations, driving process improvements, and leveraging data-driven insights to enhance quality and efficiency. My expertise spans multiple facets of healthcare management, from team leadership and contract negotiations to regulatory compliance and performance metric analysis.In my most recent role as a HEDIS Operations Manager at Centene Corporation, I led cross-functional teams to optimize healthcare data retrieval methods, ensuring compliance and operational excellence. By focusing on key performance indicators and resource allocation, I achieved a significant boost in efficiency while supporting executive leadership with actionable insights and strategic recommendations.Previously, as Senior Manager at Humana, I managed HEDIS programs and data quality initiatives across high-stakes healthcare environments. I was instrumental in designing performance-driven workflows that aligned with organizational goals and fostered a culture of accountability and continuous improvement. My collaborative work with IT and product development led to the successful automation of several retrieval processes, which minimized manual effort and streamlined operations.At Amerihealth Caritas, I served as Interim Director and Manager of HEDIS Operations and Data Quality, where I enhanced data accuracy and operational efficiency through strategic program implementations and vendor management. My focus on vendor success metrics and contractual compliance contributed to a high standard of quality and performance across all retrieval and data quality initiatives.In each role, I bring a passion for fostering high-performance teams and optimizing every stage of operational workflows to support business growth and resilience. I thrive on building strong vendor relationships, introducing innovative solutions to drive performance, and creating sustainable, KPI-driven programs that deliver measurable results.I am always interested in connecting with like-minded professionals who are passionate about healthcare quality, operational excellence, and transformative growth strategies. Let’s connect!