It Support Director
Current
Aug 2021 - Present
AeroLeads people directory · profile
Dawn Jarrell Email & Phone Number
IT Support Director
at
Hyde Park Partners
2 work emails found
@hydeparkpartners.us
2 phones found area 704
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Support Director
Location
Charlotte, North Carolina, United States
Who is Dawn Jarrell? Overview
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Quick answer
Dawn Jarrell is listed as IT Support Director at Hyde Park Partners, based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at hydeparkpartners.us, phone signal with area code 704, and a matched LinkedIn profile for Dawn Jarrell.
Dawn Jarrell previously worked as Software Product Manager at Hyde Park Partners and Business Analyst/Data Integration Specialist at Hyde Park Partners. Dawn Jarrell holds B.S., Elementary Education from Southeastern University.
Company email context
Email format at Hyde Park Partners
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{first_initial}{last}@hydeparkpartners.us
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AeroLeads found 2 current-domain work email signals for Dawn Jarrell. Compare company email patterns before reaching out.
Profile bio
About Dawn Jarrell
Well versed in the software development arena. Apogee Systems is the IT Department for the companies under the Hyde Park Partners holding company and the developer of the Apogee/DMS ERP System. I began in technical support and have advanced through positions in Software Quality Assurance, Technical Writing, EDI/Data Integration, Business Analysis, and Software Product Management.Extensive experience troubleshooting, programming Unix shell scripts, SQL Queries, report writing, testing software, data integration, all aspects of EDI, system migrations, data loading, and designing software changes.SOFTWARE PRODUCT MANAGER► Manage the Apogee Software system, support staff, EDI, and Data Manager► Act as a liaison between IT and the business in order to capture opportunities to positively affect Hyde Park Partners► Perform Quality Assurance Testing on Software ChangesBUSINESS ANALYST ► Interview end users to determine business and functional requirements ► Wireframe web page design ► Write Use Cases ► Redesign processes to make them more efficient and user-friendlyDATA INTEGRATION SPECIALIST / EDI COORDINATOR ► Expert in EDI Data Integration ► EDI transaction mapping ► Design/Redesign data integration processes ► Program and Test Software Changes ► Automate processes to load and update key ERP System dataSOFTWARE QA ANALYST ► Design Test Plans ► WebPage Testing ► Manual Testing ► Write SQL Queries to verify data ► Rework tracking and communicationTECHNICAL WRITER ► Document ERP System ► Translate complex technical terms into easily understood concepts ► Document processes on technical level and end user level ► Design Product Manuals
Listed skills include Oracle, Technical Documentation, Quality Assurance, Process Improvement, and 47 others.
Current workplace
Dawn Jarrell's current company
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9 roles · 36 years
Dawn Jarrell work experience
A career timeline built from the work history available for this profile.
Software Product Manager
- Manage the Apogee Software system, support staff, EDI, and Data Manager
- Act as a liaison between IT and the business in order to capture opportunities to positively affect Hyde Park Partners
- Perform Quality Assurance Testing on Software Changes
Mar 2017 - Aug 2021
Business Analyst/Data Integration Specialist
Requirements GatheringDetermining business needs and translating them into technical requirementsDocument Use CasesWire framingAnalyze ProcessesReport WritingSoftware DevelopmentSoftware Quality AssuranceTechnical WritingManage all aspects of EDI
Mar 2016 - Aug 2021
Edi Coordinator
- Hyde Park Partners is the holding company for Livingston & Haven. Livingston & Haven is the leading industrial technology provider in the Southeast. My role focuses on making business transactions with customers.
- Assess risk and potential benefit of internal and external EDI transaction setup requests.
- Review and interpret partner transaction specifications as well as ANSI X-12 transaction standards.
- Map EDI Transactions using IBM Sterling Gentran Server.
- Design and develop ERP System enhancements to integrate EDI transactions.
- Establish and maintain customer, vendor, and bank relationships.
2012 - Mar 2016
Software Quality Assurance Analyst; Technical Writer
- Perform Quality Assurance tasks throughout multiple phases of the development life cycle, including requirements gathering, design review, scheduling, testing, rework tracking, re-testing, regression testing, and.
- Develop and implement testing guidelines, tools, and standards.
- Manage QA schedule and project deadlines.
- Design test plans and review developer test plans to define test cases for functional, integration, and user acceptance testing.
- Test web-based, forms, and SQL applications, UNIX shell scripts, EDI software changes and installation scripts.
- Develop manual test scripts and write SQL statements to verify data.
2006 - Mar 2016
Elementary Educator
- Instructed second and fifth grade students.
- Planned lessons to be delivered daily and ensured compliance with Florida state curriculum.
- Modified delivery of curriculum based on individual learning needs of students.
- Developed and implemented a classroom management system based upon money management and auction systems.
- Performed reading assessments and tailored reading strategies to student needs.
- Evaluated student performance.
2004 - 2006
~2 yrs
Edi Coordinator
- Mapped EDI Transactions using IBM Sterling Gentran Director.
- Developed and documented transaction guidelines.
- Established and maintained customer, vendor, and bank relationships.
- Monitored EDI transactions. Resolved errors.
- Established communication protocols to transmit data to our VAN.
- Trained internal associates on EDI processes.
1997 - 2004
~7 yrs
Technical Support Analyst
Apogee Systems, A Division Of Livingston & Haven
- Front line support for all technical support needs for approximately 10 companies.
- Performed minor Oracle DBA tasks for end user companies.
- Performed troubleshooting tasks, analyzed trouble tickets, duplicated and documented software bugs.
- Programmed minor bug fixes.
- Managed open incident reports.
1993 - 1997
~4 yrs
Developer; Edi Coordinator
Industrial & Textile Supply
- Supported 200 internal users of the company’s software system.
- Executed 2 system migrations; wrote data conversion scripts.
- Trained internal users on the software system.
- Implemented new EDI software.
- Established and maintained relationships with EDI trading partners.
- Developed and maintained in-house EDI software applications.
1990 - 1994
~4 yrs
2 education records
Dawn Jarrell education
B.S., Elementary Education
Southeastern University
Associate Degree, Computer Science
West Virginia State University
FAQ
Frequently asked questions about Dawn Jarrell
Quick answers generated from the profile data available on this page.
What company does Dawn Jarrell work for?
Dawn Jarrell works for Hyde Park Partners.
What is Dawn Jarrell's role at Hyde Park Partners?
Dawn Jarrell is listed as IT Support Director at Hyde Park Partners.
What is Dawn Jarrell's email address?
AeroLeads has found 2 work email signals at @hydeparkpartners.us for Dawn Jarrell at Hyde Park Partners.
What is Dawn Jarrell's phone number?
AeroLeads has found 2 phone signal(s) with area code 704 for Dawn Jarrell at Hyde Park Partners.
Where is Dawn Jarrell based?
Dawn Jarrell is based in Charlotte, North Carolina, United States while working with Hyde Park Partners.
What companies has Dawn Jarrell worked for?
Dawn Jarrell has worked for Hyde Park Partners, Polk County School Board, Livingston & Haven, Apogee Systems, A Division Of Livingston & Haven, and Industrial & Textile Supply.
How can I contact Dawn Jarrell?
You can use AeroLeads to view verified contact signals for Dawn Jarrell at Hyde Park Partners, including work email, phone, and LinkedIn data when available.
What schools did Dawn Jarrell attend?
Dawn Jarrell holds B.S., Elementary Education from Southeastern University.
What skills is Dawn Jarrell known for?
Dawn Jarrell is listed with skills including Oracle, Technical Documentation, Quality Assurance, Process Improvement, Edi, Integration, Troubleshooting, and Test Planning.
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