Dawn Jarrell

Dawn Jarrell Email and Phone Number

IT Support Director | EDI Manager @ Hyde Park Partners
Dawn Jarrell's Location
Charlotte, North Carolina, United States, United States
Dawn Jarrell's Contact Details

Dawn Jarrell personal email

Dawn Jarrell phone numbers

About Dawn Jarrell

Well versed in the software development arena. Apogee Systems is the IT Department for the companies under the Hyde Park Partners holding company and the developer of the Apogee/DMS ERP System. I began in technical support and have advanced through positions in Software Quality Assurance, Technical Writing, EDI/Data Integration, Business Analysis, and Software Product Management.Extensive experience troubleshooting, programming Unix shell scripts, SQL Queries, report writing, testing software, data integration, all aspects of EDI, system migrations, data loading, and designing software changes.SOFTWARE PRODUCT MANAGER► Manage the Apogee Software system, support staff, EDI, and Data Manager► Act as a liaison between IT and the business in order to capture opportunities to positively affect Hyde Park Partners► Perform Quality Assurance Testing on Software ChangesBUSINESS ANALYST ► Interview end users to determine business and functional requirements ► Wireframe web page design ► Write Use Cases ► Redesign processes to make them more efficient and user-friendlyDATA INTEGRATION SPECIALIST / EDI COORDINATOR ► Expert in EDI Data Integration ► EDI transaction mapping ► Design/Redesign data integration processes ► Program and Test Software Changes ► Automate processes to load and update key ERP System dataSOFTWARE QA ANALYST ► Design Test Plans ► WebPage Testing ► Manual Testing ► Write SQL Queries to verify data ► Rework tracking and communicationTECHNICAL WRITER ► Document ERP System ► Translate complex technical terms into easily understood concepts ► Document processes on technical level and end user level ► Design Product Manuals

Dawn Jarrell's Current Company Details
Hyde Park Partners

Hyde Park Partners

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IT Support Director | EDI Manager
Dawn Jarrell Work Experience Details
  • Hyde Park Partners
    It Support Director
    Hyde Park Partners Aug 2021 - Present
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  • Hyde Park Partners
    Software Product Manager
    Hyde Park Partners Mar 2017 - Aug 2021
    • Manage the Apogee Software system, support staff, EDI, and Data Manager• Act as a liaison between IT and the business in order to capture opportunities to positively affect Hyde Park Partners• Perform Quality Assurance Testing on Software Changes
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  • Hyde Park Partners
    Business Analyst/Data Integration Specialist
    Hyde Park Partners Mar 2016 - Aug 2021
    Requirements GatheringDetermining business needs and translating them into technical requirementsDocument Use CasesWire framingAnalyze ProcessesReport WritingSoftware DevelopmentSoftware Quality AssuranceTechnical WritingManage all aspects of EDI
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  • Hyde Park Partners
    Edi Coordinator
    Hyde Park Partners 2012 - Mar 2016
    Hyde Park Partners is the holding company for Livingston & Haven. Livingston & Haven is the leading industrial technology provider in the Southeast. My role focuses on making business transactions with customers, vendors, and the bank efficient.• Assess risk and potential benefit of internal and external EDI transaction setup requests.• Review and interpret partner transaction specifications as well as ANSI X-12 transaction standards.• Map EDI Transactions using IBM Sterling Gentran Server.• Design and develop ERP System enhancements to integrate EDI transactions.• Establish and maintain customer, vendor, and bank relationships.• Establish communication protocols to transmit data to our VAN and partner networks.• Monitor EDI and XML transactions. Troubleshoot and resolve errors.• Report EDI transaction metrics.• Serve on corporate B2B Team to evaluate and drive efficient, cost-effective integration of electronic technologies including EDI, XML, and web portals.• Work closely with Collections Specialist to ensure timely payment of electronic invoices.• Communicate with Customer Service Representatives, Buyers, and Accounting staff to ensure efficient processing of electronic transactions.• Upgraded EDI Software and related communications software from IBM Sterling Gentran Director to IBM Sterling Gentran Director.
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  • Hyde Park Partners
    Software Quality Assurance Analyst; Technical Writer
    Hyde Park Partners 2006 - Mar 2016
    • Perform Quality Assurance tasks throughout multiple phases of the development life cycle, including requirements gathering, design review, scheduling, testing, rework tracking, re-testing, regression testing, and reporting.• Develop and implement testing guidelines, tools, and standards. • Manage QA schedule and project deadlines.• Design test plans and review developer test plans to define test cases for functional, integration, and user acceptance testing. • Test web-based, forms, and SQL applications, UNIX shell scripts, EDI software changes and installation scripts.• Develop manual test scripts and write SQL statements to verify data.• Document application deficiencies and failures, provide input for rework solutions, and re-test fixed applications.• Communicate regularly with developers, design analyst, software installer, and technical support.• Identify process changes in the development cycle that help make the process leaner and reduce rework. • Develop and deliver end user training on software system.• Document software changes and functionality in MediaWiki for business and technical users.• Developed configuration and installation manuals for corporate products using iBooks Author.• Edit corporate product manuals.
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  • Polk County School Board
    Elementary Educator
    Polk County School Board 2004 - 2006
    Bartow, Fl, Us
    • Instructed second and fifth grade students.• Planned lessons to be delivered daily and ensured compliance with Florida state curriculum.• Modified delivery of curriculum based on individual learning needs of students.• Developed and implemented a classroom management system based upon money management and auction systems.• Performed reading assessments and tailored reading strategies to student needs.• Evaluated student performance.• Communicated regularly with students, parents, and school staff.
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  • Livingston & Haven
    Edi Coordinator
    Livingston & Haven 1997 - 2004
    Charlotte, Nc, Us
    • Mapped EDI Transactions using IBM Sterling Gentran Director.• Developed and documented transaction guidelines.• Established and maintained customer, vendor, and bank relationships.• Monitored EDI transactions. Resolved errors.• Established communication protocols to transmit data to our VAN.• Trained internal associates on EDI processes.
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  • Apogee Systems, A Division Of Livingston & Haven
    Technical Support Analyst
    Apogee Systems, A Division Of Livingston & Haven 1993 - 1997
    • Front line support for all technical support needs for approximately 10 companies.• Performed minor Oracle DBA tasks for end user companies.• Performed troubleshooting tasks, analyzed trouble tickets, duplicated and documented software bugs.• Programmed minor bug fixes.• Managed open incident reports.
  • Industrial & Textile Supply
    Developer; Edi Coordinator
    Industrial & Textile Supply 1990 - 1994
    • Supported 200 internal users of the company’s software system.• Executed 2 system migrations; wrote data conversion scripts.• Trained internal users on the software system.• Implemented new EDI software.• Established and maintained relationships with EDI trading partners.• Developed and maintained in-house EDI software applications.• Authored training documentation for Inside Sales.• Visited satellite stores and trained sales staff on company software.

Dawn Jarrell Skills

Oracle Technical Documentation Quality Assurance Process Improvement Edi Integration Troubleshooting Test Planning Sql Software Development Manual Testing Test Cases Testing Sql*plus Unix Shell Scripting Erp Software Quality Assurance Unix Mediawiki Software Quality Control Usability Testing Google Docs Training Technical Presentations Test Strategy Business Process Improvement Windows Css User Documentation Technical Writing Programming E Commerce Sdlc Requirements Analysis Html Design Review Edi Ansi X12 Sterling Gentran Oracle Pl/sql Development Web Design Analysis Business Analysis Pl/sql Databases Flow Diagrams Ftp Query Writing Trading Partner Setup Queries Ui Testing Ibooks Author

Dawn Jarrell Education Details

  • Southeastern University
    Southeastern University
    Elementary Education
  • West Virginia State University
    West Virginia State University
    Computer Science

Frequently Asked Questions about Dawn Jarrell

What company does Dawn Jarrell work for?

Dawn Jarrell works for Hyde Park Partners

What is Dawn Jarrell's role at the current company?

Dawn Jarrell's current role is IT Support Director | EDI Manager.

What is Dawn Jarrell's email address?

Dawn Jarrell's email address is da****@****ail.com

What is Dawn Jarrell's direct phone number?

Dawn Jarrell's direct phone number is +1 704 588*****

What schools did Dawn Jarrell attend?

Dawn Jarrell attended Southeastern University, West Virginia State University.

What are some of Dawn Jarrell's interests?

Dawn Jarrell has interest in Animal Welfare, Children, Education, Health.

What skills is Dawn Jarrell known for?

Dawn Jarrell has skills like Oracle, Technical Documentation, Quality Assurance, Process Improvement, Edi, Integration, Troubleshooting, Test Planning, Sql, Software Development, Manual Testing, Test Cases.

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