Dawn Pugel Email & Phone Number

Cleveland, Oh, Us

Eastlake, Ohio, Us

Human Resources Manager, 4/2023 - presentExecutive Administrator, 2/2022 - 3/2023Oversaw development, implementation and reporting of human resources (HR) policies and procedures for privately held manufacturing operations firm with 2 plants. Ensured compliance with ISO 9001:2015 standards. Designed and executed performance management process, training guidelines, and employee development initiatives. Top Accomplishments・Improved employee engagement by increasing monthly opportunities for teambuilding activities and onsite events ・Developed key performance indicators (KPIs) and reporting infrastructure to track management concerns, including attendance, vacancies, days to fill, and annual review completion・Engineered efficient new hire onboarding pre-hire procedures, background checks and I-9 completion・Managed full cycle recruiting, vetting candidates through pre-hire assessment, and hiring matrix for needs and culture fit・Involved with COBRA, BWC, Medical/Dental/Vision, 401k, and short-term/long-term disability managementKey Projects・Initiated new hire and continuous training plan for manufacturing, support, and leadership staff・Delivered annual calendar of guest speakers and video trainings to educate employees on maximizing use of total compensation benefits and financial wellness・Supported C-Level with ad-hoc reporting and analytics, presenting results during weekly staff meetings, and recommending appropriate next steps

Managed office operations, client support, and vendor management for privately held construction firm serving Northeast Ohio. Named subject matter expert (SME) on proprietary software, BuilderTrend. Trained client and employee users on how to leverage and complete project design on BuilderTrend. Expanded social media presence. ・Collaborated on client welcome package design, delivering overview of construction project, communication processes, and access instructions for design tool, BuilderTrend・Improved BuilderTrend utilization for employees and clients, enhanced cost tracking, project timeline accuracy, and employee time tracking, realizing return on investment before estimate

Facilitated various projects, including planning charity events for local businesses and launching children’s book for 1st time author. ・Orchestrated book launch strategy and marketing campaign for Hangin with Henry: Friends Helping Friends, Amazon Best Seller, Children’s Book including merchandise designs and sales・Spearheaded various charity events, including sold out golf outing, and partnership with Harlem Globe Trotters for Project Hope for the Homeless sponsored by BHHS: The Zingales Team

Mayfield Village, Oh, Us

Administrative Manager, 7/2015 – 4/2018Executive Administrator, 7/2013 – 6/2015Executive Assistant, 8/2011 – 6/2013Collaborated and supported Founder/CEO on industry initiatives, professional relationship building, and managing government official contacts for multi-national healthcare corporation. Built cross-functional partnerships with human resources, finance, information technology, purchasing, and administration departments. Developed administrative infrastructure to contribute to firm’s growth transition plan. ・Planned and implemented 2-day US Manufacturing Council in collaboration with White House representatives, attended by 100+ local and national manufacturing companies ・Monitored quality initiative documentation to meet ISO 9001, FDA, and PMDA compliance・Oversaw portions of transition from 35K sq. ft. to 77K sq. ft. facility and developed inventory management system for general company items, placed orders, managed budget, and negotiated with and oversaw vendors and contractors

Us

Supported McKinsey alumni to make, sustain, and build upon professional relationships forged while at largest US management consulting firm. Partnered on planning Former Directors annual meeting event.

Cleveland, Ohio, Us

Oversaw strategic planning of non-profit membership community, serving engineering, technical professionals, and their employers. Built and executed 2 highly acclaimed conferences, Best Manufacturing and Engineering Networking Group and Best Manufacturing and Engineering Conference or Trade Show (for the Fall Extravaganza) as voted by the readers of Cleveland Business Connect. Strengthened HR and administrative infrastructure including converting many activities from manual/paper reporting to electronic.

As 1st U.S. employee, started as Office Manager for virtual reality surgical simulator firm, now part of Surgical Science Sweden AB. Directed day-to-day operations, collaborating with teams in Israel and Colorado. Developed and implemented human resources, administrative, and financial frameworks for U.S. locations.