Dawn Cochran Email & Phone Number

Accomplished executive technology manager. 30 years experience developing and executing operational strategies, which facilitate customer success. Extensive experience leading Technology and Application Development operations within the P&C Insurance arena with full P&L responsibility. Results-oriented professional, recognized for taking on major initiatives, adapting to rapidly changing environments and resolving mission critical issues.Qualification Highlights*Complex Software Contract Negotiation and Pricing*Executive Relationship Management*Program Management*R&D and Software Development Life-cycle*Web and Mobile Application Development *Strategic Planning and Execution *Process Re-engineering *Production Support*Team Development and MentoringLeadership Experience*Lead Service Delivery organization which services over 350 customers, across all aspects of Insurance processing from quote to claims to management reporting. 400 employees support this business with over $100M revenue and 60% AOP. Extensive experience in bid proposals, executive presentations and contract negotiations. Deep knowledge of P&C Insurance processes and technologies.*roll-out of desktop virtualization effort across 8 locations and 545 employees. Verified current hardware inventory, created a roll-out and test plan, and managed execution. *Spearheaded Usability Initiative, which creates a common look and feel across all products. Defined best practices and standards, educated business units, created a roll out plan, and support execution of the strategy across 18 separate products. *Spearheaded usage of new configuration tool set in the P&C vertical. Led proof of concept and creation of P&C road map for content creation and expansion of usage throughout the vertical.*Quality Initiative Champion, responsible for definition of tool sets to facilitate quality as part of our SDLC. Also responsible for evolution of the current SDLC as we move from waterfall testing.*Manager of a virtual team that created and maintains the web based social collaboration tool WikonnecT, winner of the CSC Chairman’s Award in 2009. Specialties: Social networking, collaboration tools, configuration management, performance testing, usability, program management, product development, insurance processing, virtualization technologies, mobile computing, software testing, SDLC

Listed skills include Program Management, Sdlc, Business Analysis, Crm, and 37 others.

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  University Of South Carolina

  Marketing