Dawn Coy Email & Phone Number

Harrisburg, Pennsylvania Area

Serve as a liaison between field our staff and ITConfigure company equipment such as iPhones, iPads, dell laptopsAnswer user inquiries regarding computer software or hardware operation to resolve problems.Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.Troubleshoot problems with office equipment and software to help staff stay productive and on-task.Work proficiently in Microsoft office programs on a daily basis to keep records updated. Gained valuable skills by learning how to create spreadsheets and use pivot tables.Introduce new hires and conduct induction training sessions explaining HR policies, procedures, laws, rules, regulations, and standards.Prepared and set up for new employee orientations.Maintain and develop training content for staffKeep the organization’s personnel records accurate with each employee’s current personal, salary and incident information.Maintain and update complete records for all personnel, including records management, attendance, absenteeism, performance, and HRIS .Verify the information provided by applicants and perform full background checks, including criminal and credit histories.Process staffing documentation, including their performance evaluations and file notations.File and retrieved documents, introducing a more efficient filing system adopted by the company.Audit files to identify missing or misfiled items and restored files to proper locations and states.Answer incoming calls and direct messages to the correct party. Participates with all training and continuing education to remain in compliance with state regulations. Complies with HIPPA Privacy Act by protecting confidential patient information

Carlisle, Pennsylvania

Carlisle Pa

Chambersburg Pa

I also worked here September 2015 to September 2016.

Newville, Pennsylvania, United States

Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising.Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations.Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature.Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat.Ensured complete documentation when entering data into the EMR system.Maintained confidentiality concerning treatment and personal information.Resupplied patients with personal hygiene items like towels, soap and toilet paper.Supported the social and emotional needs of patients by providing caring companionship.

Information Technology

Associate Of Arts - Aa, Criminal Justice