Dawn Mathis Email & Phone Number

Baton Rouge, Louisiana

• Organized staff schedules efficiently, ensuring adequate coverage during peak periods without overstaffing or employee burnout.
• Maintained excellent relationships with vendors, securing better pricing options for the business.
• Implemented new techniques, resulting in more visually appealing products for consumer.
• Reduced average turnaround times for repairs, effectively managing scheduling and prioritizing jobs.
• Upheld high ethical standards when appraising vehicles for damage, ensuring honest assessments that built customer trust.
• Handled customer complaints professionally and promptly, restoring client trust and goodwill.

Baton Rouge, Louisiana Area

• Built rapport with customers and assessed needs to offer product recommendations and upsell.
• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Built strong client relationships through consistent communication and effective problem solving.
• Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
• Provided first-rate service to all customers and potential customers.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Baton Rouge, Louisiana Area

• Used consultative sales techniques and advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Followed up with existing customers to provide additional support and address concerns.
• Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
• Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
• Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
• Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.

Baton Rouge, Louisiana Area

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintained personnel records and updated internal databases to support document management.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Provided exceptional customer service through prompt response times and thorough issue resolution efforts.
• Established an organized filing system that streamlined document retrieval and reduced misplaced files.
• Maintained accurate documentation of company policies and procedures for easy reference by all employees.

Central, Louisiana

• Streamlined inventory management processes, reducing waste, and increasing cost savings for the company.
• Maintained high standards of cleanliness and organization throughout facility, ensuring optimal working conditions for all staff.
• Fostered a positive work environment by promoting teamwork, collaboration, and open communication among team members.
• Maximized shift productivity by effectively delegating tasks based on individual strengths and skill sets.
• Managed high traffic hours while maintaining a calm demeanor and professional attitude under pressure.
• Resolved customer complaints with empathy and professionalism, ensuring repeat business.

Nursing

Nursing

High School Diploma

Education record