Dawn Maynard Email & Phone Number

Omaha, Nebraska, United States

• Monitoring access control, video surveillance, and alarm systems.• Providing security services and mitigating threats to client’s and property.• Responding to medical emergencies, safety incidents, and natural disasters.• Dispatching security officers, police, fire, EMS personnel, and other services as needed.• Investigating incidents using cameras and on the ground investigative techniques.• Creating and filing incident reports.• Stand guard at security officer post… Show more • Monitoring access control, video surveillance, and alarm systems.• Providing security services and mitigating threats to client’s and property.• Responding to medical emergencies, safety incidents, and natural disasters.• Dispatching security officers, police, fire, EMS personnel, and other services as needed.• Investigating incidents using cameras and on the ground investigative techniques.• Creating and filing incident reports.• Stand guard at security officer post, directing visitors, issuing access badges, and providing escortsas necessary.• Conduct foot patrols in accordance with post orders.• Respond to alarms and emergencies as directed in post orders.• Look for and report potential safety hazards.• Maintain a professional appearance and decorum at all times. Show less

Carter Lake, Iowa, United States

• Handles large amounts of money and maintains accountability over assigned bank.• Monitors and coordinates activities of Cage personnel when a member of management is not present;assists in training new and existing employees.• Responsible for protecting and preserving the master bank assets including accounting for,documenting, and verifying the accuracy of all incoming and outgoing currency, coin, cash, vouchers,TiTo tickets, coupons, checks, jackpot slips, bank deposits,… Show more • Handles large amounts of money and maintains accountability over assigned bank.• Monitors and coordinates activities of Cage personnel when a member of management is not present;assists in training new and existing employees.• Responsible for protecting and preserving the master bank assets including accounting for,documenting, and verifying the accuracy of all incoming and outgoing currency, coin, cash, vouchers,TiTo tickets, coupons, checks, jackpot slips, bank deposits, and other monetary units.• Performs verification, reconciliation, and balancing functions including drafting, completing, signing, orotherwise preparing any necessary documentation.• Prepares and processes Cashier and Casino Banker exchanges.• Attends all departmental and company training programs or meetings as directed.• Adheres to all departmental, property, and company policies and procedures.• Meets all departmental or company deadlines including the timely completion of drops.• Adheres to all gaming laws and regulations.• Maintains communication with all departments, team members, and guests to ensure positiveexperiences.• Performs all other related and compatible duties as assigned.• Maintains strict confidentiality in all company matters.• Order supplies, maintains cage inventory, scheduling, light maintenance, multi-function kiosk repair,supervision of up to three employees during shift. Show less

Omaha, Nebraska, United States

• Presenting at all times, a smart, alert and visible security presence.• Conducting shift handover procedures at the start and end of each shift to ensure all matters of concernor note occurring during a shift are passed on for the purposes of service and incident managementcontinuity.• Writing complete and accurate handover and incident reports and taking appropriate action as requiredon all reports passed at the commencement or during a duty shift.• Ensuring the… Show more • Presenting at all times, a smart, alert and visible security presence.• Conducting shift handover procedures at the start and end of each shift to ensure all matters of concernor note occurring during a shift are passed on for the purposes of service and incident managementcontinuity.• Writing complete and accurate handover and incident reports and taking appropriate action as requiredon all reports passed at the commencement or during a duty shift.• Ensuring the safety and security of clients’ buildings and assets by complying with safe workingprocedures and carrying out all security duties as specified, including internal and external patrols,monitoring CCTV, searching people and vehicles.• Reporting any security events and dealing with emergency situations, including initial alerts andevacuations, in accordance with site procedures.• Working as part of a team to provide conflict resolution assistance at client premises where there ispotential for conflict.• Greeting, assisting and directing members of the public visiting the premises. Show less

Council Bluffs, Iowa, United States

• Create documents in Word. Organize and prioritize.• Work with local salesmen to assist in taking care of customers.• Taking inbound/outbound customer service calls.• Data entry.• Clerical and administrative procedures such as filing and record keeping.• Running reports.• Placing product orders.• Operate standard office equipment (fax, copier, printer).• Create and manipulate Excel spreadsheets.• Successfully communicate over the phone, in person, and by… Show more • Create documents in Word. Organize and prioritize.• Work with local salesmen to assist in taking care of customers.• Taking inbound/outbound customer service calls.• Data entry.• Clerical and administrative procedures such as filing and record keeping.• Running reports.• Placing product orders.• Operate standard office equipment (fax, copier, printer).• Create and manipulate Excel spreadsheets.• Successfully communicate over the phone, in person, and by email with new and existing customers. Show less

Carter Lake, Iowa

• Manages the effective functioning of the Security department on assigned shift.• Assists in the supervision of Security Officers on assigned shift.• Maintains adequate staffing levels by interviewing, selecting, training, scheduling, evaluating,promoting and disciplining employees, as needed.• Patrols the property on assigned shift, identifying potential security and/or safety hazards, and reportingsame to the appropriate individual, to ensure the safety and protection of… Show more • Manages the effective functioning of the Security department on assigned shift.• Assists in the supervision of Security Officers on assigned shift.• Maintains adequate staffing levels by interviewing, selecting, training, scheduling, evaluating,promoting and disciplining employees, as needed.• Patrols the property on assigned shift, identifying potential security and/or safety hazards, and reportingsame to the appropriate individual, to ensure the safety and protection of customers, Employees andthe entire facility.• Acts as a back up to Security Officers on assigned shift and assumes their duties when necessary.• Prepares and requests reports on incidents involving customers, employees and/or the facility, asneeded.• Maintains a working knowledge of the company’s facilities, as well as special events on property, inorder to advise customers and fellow Employees of same, whenever possible.• Acts as a representative of the company, in managing claims for personal injury, property loss andtheft, handling questions and demands promptly and courteously.• Conducts weekly inspections of the entire property, identifying potential safety risks, in an effort toeliminate hazardous or dangerous conditions.• Follows up on all safety-related incidents and determines probable cause and remedies; assists withthe completion of and/or investigation into Incident Reports.• Interacts with customers and employees in a positive, professional manner.• Ensures a maximum level of customer service and satisfaction throughout the property is achievedand maintained.• Facilitates the flow of information by attending regularly scheduled departmental meetings.• Held accountable, to a high degree, for the accuracy and thoroughness of departmental records andreports.• Assists in the direct supervision of all Security Officers on assigned shift.• Carries out supervisory responsibilities in accordance with the organization’s policies and applicablelaws. Show less

Greater Omaha Area

• Observes and reports activities and incidents at an assigned client site, providing for the security andsafety of client property and personnel.• Makes periodic patrols to check for irregularities and to inspect protection devices and fire controlequipment.• Preserves order and may act to enforce regulations and directives for the site pertaining to personnel,visitors, and premises.• Controls access to client site or facility through the admittance process.•… Show more • Observes and reports activities and incidents at an assigned client site, providing for the security andsafety of client property and personnel.• Makes periodic patrols to check for irregularities and to inspect protection devices and fire controlequipment.• Preserves order and may act to enforce regulations and directives for the site pertaining to personnel,visitors, and premises.• Controls access to client site or facility through the admittance process.• Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors,security violations, blocked entrances and exits, mechanical problems, and unauthorized persons.• Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.• Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevatoremergency, hazardous materials, inclement weather, and other incidents.• Prepares logs and reports as required. Show less

Bachelor Of Applied Science (B.A.Sc.), Criminal Justice And Corrections

Associate Of Science (A.S.), Criminal Justice

Disruptive Strategy

Currently completed course work for Understanding Customer Needs