Dawn Glascock Email & Phone Number

Bedford, Texas, United States

o Develop and review procedures periodically to remain compliant with governing authority standards.o Train each new employee on all processes and procedures in laboratory.o Match all pertinent information from specimen jar to patient’s paperwork and accession patient into pathology system.o Describe/dictate gross features of surgical specimens and prepare tissue for processing under harsh time constraints.o Embed processed tissue into paraffin block in a position that will be easily viewed by Pathologist under microscopeo Cut tissue sections at microtome to accurately show different sections of tissue/polyps on slide.o Use stains and reagents to stain tissue for diagnosis of digestive disease.o Assist Doctors in sending out patient tissue to other laboratories to aid in patient care.o Work directly with Pathologists from TDDC and other laboratories for consultations on patient material.

The Colony, Texas

o Oversaw and assisted in the supervision of 75 children.o Encouraged and managed 15 to 17 associates, and communicated effectively with all parents.o Generated staff and daily camp schedules, maintained orderly conduct of employees & children.o Responsible for creating and implementing new activities on a weekly basis.o Hired and trained employees to the legal standards of The City of the Colony.

Denton, Texas

o Employee of the Month five separate occasions, “Five year” Award, top credit card performer.o Orientation leader, cash register trainer, clearance & markdown captain, visual standard lead.o Preserved appearance of store displays and merchandise to company standard

Frisco, Texas

o Collected and input patient data into electronic medical records program.o Performed medical testing on patients and worked with doctors to correctly diagnose and treat eye disease.o Efficiently input patient demographic and insurance information into software system.o Greeted patients and vendors in person and on the phone and provided aid to them as needed.o Assisted in front office patient handling, checking & filing insurance.

Denton, Texas

o Consistently drove weekly and monthly sales goals while encouraging associates to perform at a high level to meet corporate sales & credit goals.o Maintained a strong customer-service mentality.o Top-performing manager throughout fiscal year based on sales percentage quota, 2010 & 2011.