As an Information Technology (IT) Specialist, GS-2210-14/10, in the Internal Revenue Service Information Technology Enterprise Operations Service Delivery Management Division, Affordable Care Act (ACA) Program Manager. I am responsible for providing Technical advisor/Enterprise Infrastructure Coordinator services to the organization to include leading the implementation of security programs to anticipate, assess, and minimize system vulnerabilities, reviewing proposed new systems, networks, and software designs for potential security risks, Accessing systems and design methodologies to improve software quality, accurately representing customer requirements, and effectively measuring software development risk. Developing contingency plans (Disaster Recovery and Business Continuation Plans for information technology systems) and building in systemic redundancy to ensure availability and accessibility of network resources. Coordinating the installation, configuration, maintenance, and upgrading of enterprise management software, and providing advice on the establishment of the operational support structure in order to maintain the continued operations. In addition, establishing standards and configure control using a change management process related to enterprise systems such as messaging, Windows Platforms, Enterprise Systems Management and other related system. Providing leadership and program management support to successfully complete Organizational Readiness across Enterprise Operations (EOps) for Affordable Care Act (ACA) Release 4.0/5.0 to help ensure that EOps is ready to support ACA for these releases. This includes focus areas including, but not limited to Incident Management, Deployment, and Environment Standup, Organizational Readiness and Transition Management, support organizational meetings, workshops and SharePoint.

Owner/operator of a unique Bed & Breakfast in the enchanting Blue Ridge Mountains of Linden, Virginia.

On Federal client site. As a Technical Project Manager in the Project Management office (PMO) – I provides the development and maintenance support of the enterprise system. Responsible to oversee the various IT development projects of the organization to define, develop, and implement custom automation capabilities aimed at improving the organization's efficiency and increase the automation support to their mission. I helped to establish an environment of technology and process growth for the benefit of the application users and project personnel.•Develop and maintained detailed project schedule that includes administrative tasks and all sites involved in the project. The detailed schedule includes all project phases and dependencies including at least preliminary engineering, property review and acquisition, detailed design, material procurement, installation, test and turn-up, and site and system acceptance. Responsibilities include receiving input from the business analysts and project engineers to develop and maintain the detailed schedule. Schedules are maintained utilizing Microsoft Project Server.•Responsible for tracking project changes and producing updated site based schedule as agreed with engineering and project management.•Ensure adherence to deadlines, maintain Project Managers calendars, prepare and/or edit meeting minutes, presentations and tables.•File all project documents (hard and soft copies); ensure coordination of the interfaces of all disciplines within the project life cycle.•Compile summary documents, e.g. Product Development Plan, management Summary and Target Product Profiles. •Collect and publish contributions of the Team in required SharePoint repositories. •Support the Certification and Accreditation of Federal government IT systems and projects.•Active TS SCI with polygraph

Federal Systems Quality Management Team.The Standards and Process Engineering Group is responsible for the creation and maintenance of standard doctrine for delivery of all supported portfolio product and service offerings. Captures and reports performance data and measurements in support of the ISO 20K initiative to ensure certification for our service delivery organizationTo be a vital part of the team to help Federal Systems achieve operational excellence by enabling ISO and ITIL-based processes scaleable for to all of Federal Systems Service Lines. Oversee development, documentation and implementation of ITIL Service Management processes to support daily activities for the Desktop Management Service Line to the Defense Finance and Accounting Service (DFAS) Desktop Management Initiative (DMI) program. Established the baseline activities, effort scope and draft schedule for the ISO 20K certification process for Federal ServicesCompleted pre-planning and planning tasks in support of the ISO 20K InitiativeOur Team achieved the ISO/IEC 20000 Certification for the IT Service Management System that supports the provision of the Desktop Management Service Line to DFAS DMI program within the technical and organizational boundaries of Unisys Corporation Federal Systems.Prepared extensive presentations for the President of Federal systems and the Executive Council (EC).Completed pre-planning and planning tasks in support of the ISO 27001 InitiativeOur Team achieved the ISO/IEC 27001 Certification for the Management of the infrastructure services provided for the Unisys Federal Services Delivery Center FSDC/Data Center Operations; FSDC/NOC; FSDC/FedSOC; FSDC/PSE supporting the security program to protect client information and the associated secure service delivery processes.Unisys Corporate Outreach Coordinator to Project Management Institute (PMI) Washington DC ChapterCritical in several successful major proposals valued at over 300 million

Assisted a team maintaining several websites used to support President George W. Bush's desire to foster a "culture of service, citizenship, and responsibility." In the 2002 State of the Union address President Bush called on all Americans to devote the equivalent of at least two years of their lives - 4,000 hours - to service and volunteerism. National service programs are one way to answer the President's call. AmeriCorps, https://recruit.cns.gov , offers citizens the opportunity to perform intensive service over an uninterrupted period, while Senior Corps, https://www.joinseniorservice.org , taps the skills, talents, and experience of older Americans to help solve pressing social problems. The CNCS project is based on a Microsoft SQL Server 2000 platform using Enterprise Manager 2002, Query Analyzer & Stored Procedures to process the database. The CNCS project uses Microsoft Visual InterDev 6.0, ASP, DHTML, HTML, XML, VBScript, JavaScript and Window's Scripting Host for the source code languages. We use Microsoft Visual SourceSafe for version control.; Used PCAnywhere, Terminal Services/Remote Desktop connection & FrontPage to move from one server to another.Served as Internet Services Manager. Managed IIS, the web server for Internet and Intranet web sites.

•Provided project management for the primary contractor vehicle for the Information Resources Software Management Section Chief supporting the Division of Insurance and Research (DIR). Same contract as pervious position.•Supervised a team consisting of more than 18 Information Technology (IT) Professional Resources for over 35 Internet/Extranet applications supplied by the FDIC to supervise banks, insure deposits, and assist the stabilization of the banking system. Many of these web sites are used for industry analysis and statistical reporting. •Prepared and delivered Project Definition Reports (PDR) and project work plans (PWP) for the specific DIR systems using MS Project, MS Word and MS PowerPoint. I•Assembled and supervised a team of technical experts; acquiring resources including corporate and vendor IT services, equipment and other necessary items to accomplish the assignment project; •Monitored staff and sub-contractor efforts and use of resources to ensure effective and efficient expenditures and attainment of project goals. •Used the Rational Unified Process (RUP) guidelines to develop project requirements and guide the client to new approaches to resolve technical, business, or organizational project issues. •Maintained continual contact with client representatives and communicating information about the project to all project stakeholders. •Trained by and used practical experience applying the Project Management Institute (PMI), Organizational Project Management Maturity Model (OPM), and Software Engineering Institute’s (SEI) Capability Maturity Model (CMM) level 3 in web development projects. Extensive knowledge and experience with the Standard Development Life Cycle for user requirements, database design and development, coding, integration, testing, and technical documentation.