Training and management specialist with over 25 years of experience in a variety of sectors including Education, Public and Private Sector. Extensive experience in the coaching and professional development of managers, staff, students, and apprentices within a range of management contexts both face-to-face, online, and through other channels. Experience of working with senior managers on curriculum development and the development of knowledge, skills and behaviours of both staff and apprentices.Has been responsible for quality management and delivery in all job roles in education and hotel management.Within the role of Hotel Inspector, had total responsibility for looking at quality standards and customer service levels, writing reports and delivering constructive feedback to owners, managers and leadership teams.