Dawn Janssen Email & Phone Number

Tampa, Florida, United States

• Served as the alumni engagement position for the alumni and friends of the university through all media including in person, online and via the phone within a 24 hour timeframe.
• Updated department budget on a weekly basis, contributing to efficient financial management and cost control.
• Ensured data integrity and consistent service across multiple CRM systems.
• Oversaw inventory of swag and promotional items, reducing excess inventory with effective inventory management strategies.
• Proofed and edited several marketing materials and communications per quarter, ensuring accuracy and consistency in advertising.
• Fulfilled membership packets for new members of the Association within 2 weeks of receipt.

Valrico, Florida, United States

• Implemented differentiated instruction techniques resulting in an increase in student engagement levels, as measured by classroom participation and standardized testing scores.
• Monitored and assessed student progress towards individualized goals, achieving an average improvement rate of 85% across the class.
• Received positive feedback from students regarding the use of multimedia resources to enhance learning experiences.
• Fostered a positive classroom environment characterized by communication and empathy, resulting in improved student behavior and enhanced classroom dynamics.
• Collaborated with stakeholders, administration, and colleagues on achievable goals for the students.
• Achieved "Highly Effective Teacher" status for 2 years

• Initiated collaborative efforts to design curricula tailored to address the unique learning profiles of special needs students within inclusive classroom settings.
• Facilitated constructive dialogues among diverse stakeholders, resulting in the development of holistic, targeted strategies to meet the unique needs of each student.
• Spearheaded initiatives to enhance ESE performance by advocating for resources, implementing best practices, and fostering collaborative partnerships between district and school stakeholders.
• Streamlined administrative processes by developing standardized templates and protocols for ESE paperwork, enhancing efficiency and regulatory adherence across the organization.
• Efficiently managed a caseload exceeding 30 students, adeptly balancing personalized student support with administrative obligations.
• Cultivated meaningful connections with students and families, providing tailored guidance and support while fostering student growth and success.

• Orchestrated collaborative efforts with co-teachers to craft a dynamic, standards-based curriculum tailored to meet the diverse needs of every student.
• Crafted, customized, and implemented Individualized Education Programs (IEPs) for students on my caseload, meticulously addressing their unique requirements and fostering an environment conducive to their holistic.
• Championed as a dedicated liaison and advocate for Exceptional Student Education (ESE) students, advocating tirelessly to ensure their voices were heard and their needs met within the educational system.
• Nurtured and empowered students through personalized mentoring and tutoring sessions, instilling confidence, fostering academic resilience, and igniting a passion for lifelong learning.
• Successfully facilitated increased parental engagement in IEP meetings, fostering a collaborative and supportive environment for student success.

• Facilitated engaging classroom activities and discussions, resulting in an average student participation rate from 80-100% of students.
• Received commendation from teachers for ability to effectively communicate complex concepts to students with diverse learning needs.
• Maintained a 100% accuracy rate in following provided lesson plans, contributing to the continuity of instruction in the absence of the regular teacher.
• Assigned tasks and homework to students in accordance with the lesson plans.

Plant City

Aided in after school activities for elementary age childrenAssisted the children with their homework, supervised them while doing physical activity, created many craft projects to stimulate their minds and promote creativity

St Petersburg, Florida, United States

• Answered client phone calls and emails with miscellaneous tasks including benefits inquiries, verification of employment, password resets and troubleshooting.
• Performed Administrative duties such as creating offer letters and termination letters, benefits invoice reconciliation, background checks, exit surveys, preparing FMLA paperwork, and E-verify checks.
• Performed data entry in CRM programs such as ADP and CONEXIS.
• Created and modified specialized reports and a variety of other miscellaneous projects for clients, using Excel and Word and other programs.

• Educated potential new customers of current Dish Network promotions, and sold them new services through consultative sales process.
• Sold at an average of 25%, well in excess of the 18% baseline expectation.

Plant City

• Connected with customers, made sure they were thoroughly helped and would return.
• Conducted managerial work such as opening and closing the store, organizing paperwork, counting drawers and the safe, managing associates, and delegating responsibilities to associates
• Responsible for interviews and hiring, the training program and orientation for new hires.

Bachelor Of Arts (B.A.), English - Technical Writing

Associate Of Arts (Aa), Mass Communication/Media Studies

Activities and Societies: Phi Theta Kappa