Dawn Mcavoy Email & Phone Number

Washington, Dc, Us

Marlboro, New Jersey, Us

Washington, District Of Columbia, Us

Provide executive coaching, organization development, and project management services. • Succession Planning: Delivered pro bono consulting services to a Maryland nonprofit via Compass DC to craft a succession plan for executive leadership. Deliverables included IF/THEN Document, Staffing Procedures, Onboarding Checklist, Offboarding Checklist, and Staff Skills Inventory. • Facilitation: Partnered with another consultant to facilitate a team development workshop at NASA. Met with client multiple times to determine best approach and technology needs. Developed plan for smooth execution. Created final report. Facilitated weekly virtual meetings for multiple teams for the Department of Veterans Affairs for federal contract. Facilitate leadership development workshops in the federal government (FCC) using Franklin Covey Curriculum. Workshop Design: Proposed, designed, and delivered, in partnership with FCC colleague, a series of 7 Habits Brown Bag workshops (FCC).• Project Management/Executive Coaching: Won proposal for executive coaching with USDA. Hired coaches and paired with executives, developed, and managed project schedule, and delivered coaching on time and in budget. • Talent Acquisition: Conducted executive search for COO for Maryland nonprofit. Worked with CEO to define organizational needs and priorities. Reviewed resumes, conducted phone screens, set up interviews with leadership, and made recommendations.Note; I was with Brighter Strategies full-time 7/22 - 9/23 and took a break from McAvoy Consulting.

Falls Church, Virginia, Us

As a Senior Organization Development Consultant and Executive Coach, I served all of the Brighter Strategies service lines (HR, Org Assessments, DEI, Strategic Planning, & Executive Coaching). My focuses are in Organizational Assessments, Strategic Planning and Evaluation, and Executive Coaching and my client work includes the following: facilitating focus groups and retreats, conducting interviews, building surveys, coaching, and doing process mapping.I love helping our clients learn, collaborate, stretch and grow into a state that will generate better results. Our work brings to mind one of my favorite quotes: "A mind that is stretched by new experience can never go back to its old dimensions” by Oliver Wendell Holmes, Jr. Our team at Brighter Strategies helps our clients grow their knowledge and experience to build strong organizations.

Washington, Dc, Us

AU Connects is a campus-wide inclusion initiative that provides trained facilitators who can help guide constructive conversations around issues of race and ethnicity.Conversations about race and ethnicity are challenging and often uncomfortable. However, they can provide great opportunities for learning, community building, and increasing understanding across different identity groups.Creating a constructive space for these conversations is a skill that not everyone has, and this often leads to a natural avoidance of these topics. Avoidance can easily result in misunderstandings, microaggressions, and a strengthening of stereotypes which breakdown our community.AU Connects facilitators help the campus engage in more regular conversations related to race and ethnicity to reduce this avoidance and build a stronger community.Awards ... 1. Earned Staff Inclusive Excellence Award from President's Office in June 2019.2. In May 2019, earned recognition/award for conducting the most number of facilitations the previous year (8).

Washington, Dc, Us

• Managed the coaching process for thousands of government executives (direct clients and evaluators) participating in the Key leadership programs, in addition to partnering with 32 executive coaches for delivery of services. Oversee the coaching services for two multi-million-dollar contracts. • Performed an analysis of costs (raw and labor) and client feedback on multi-million-dollar contracts. Upon data review, implemented a shift in coaching delivery to better serve clients and coaches.• Streamlined and updated processes on a consistent basis by observing patterns of behavior and gaps to maintain high quality standards. • Evaluate executive coaches via survey, group/cohort check-ins, and personal interviews. Resolve any issues that arise. Provide feedback to coaches via survey summarization and verbal interaction to improve service delivery.• Facilitate process of hiring of new coaches. Recruit, conduct screening conversations, collaborate with Coaching Director regarding top candidates, work with coach on contract and vendor setup, and conduct one-on-one orientation meeting. Designed a recruiting strategy that increased diversity of candidate pool. Developed an interview/intake form to implement a consistent and standardized hiring process. • Deliver coaching orientations to new cohorts (15-20+ people each) and cultivate relationships, sharing what Key Executive Coaching is and next steps in the process to ensure they are primed for their Executive Coach and ready to take full advantage of the coaching experience. "Thank you, you are amazing and an absolute pleasure to work with!" ~ Client/Agency ContactAwards ... 1. 2021: Innovation and Change Award as part of Key Executive Team/Staff2. 2020: Customer Support Award with School of Public Affairs3. 2019: Inclusive Excellence Award as part of AU Connects Team.

Washington, District Of Columbia, Us

In partnership with executive leaders, developed a succession plan for top leadership for a Maryland nonprofit.

The purpose of this group was to grow a community of passionate learners and leaders who are interested in how to be more effective in their personal and professional lives. It was a multi-faceted, interactive group that included speakers, reading, videos, and sharing of resources and ideas through discussion, which had a focus on Stephen Covey's best-selling book The 7 Habits of Highly Effective People. “Thank you for hosting this meetup!! It was really fantastic and I appreciated all the insight and commentary. Very professional group of people with a great variety of experience. It was amazing for me. Looking forward to the next one.”

Group of motivated women business owners who came together monthly to share best practices and resources to grow themselves and their businesses. I recruited top speakers to present on various topics, such as networking, internet marketing, and leadership.

Facilitated various virtual meetings for one of the top 5 largest federal government agencies, Department of Veterans Affairs. Role included organizing meeting agendas. tracking action items, facilitating meeting sessions through a virtual platform, and producing meeting minutes. Facilitated recurring meetings for multiple government leads."Dawn demonstrated a sincere passion for communicating clearly, fully understanding and meeting client expectations, and organizing her work in a way that directly contributed to the success of the entire project team. She was timely and responsive in meeting our client's expectations and schedule."

Arlington, Virginia, Us

Training Resources Group, Inc. (TRG) is an employee-owned management consulting and training firm located in Arlington, Virginia. TRG has worked in over one hundred countries providing training and organizational development services to clients in large and small corporations, international organizations, federal and state government agencies and non-profit organizations. Performed various functions with the TRG team, which included the following:• Performed assimilation of data for marketing analysis to develop a comprehensive marketing strategy.• Conducted international searches for consultants with specific requirements (such as language and location).• In collaboration with the Director of Business Development and other team members, put together a proposal for a large RFP.

Arlington, Va, Us

Woman-owned, 8a consulting firm start-up. I performed HR and consulting duties and led efforts to build HR infrastructure, organization development, and effectiveness. • Led team of 4 consultants on government workforce analysis contract. Work included conducting interviews, collecting workforce data from other government agencies, monthly meetings with client, and managing deadlines. • Performed onboarding of new staff. • Led efforts to implement new ATS, Applicant Tracking System (Zoho Recruit). • Coached staff.• Created staffing guidelines to ensure consistency. • Conducted performance reviews. • Recruited new staff due to growth, which led to more than a 70% staff increase during tenure. "We successfully delivered the results to the client, and for that I give a lot of credit to Dawn for quickly understanding the customer’s needs and for gently but firmly pushing us as project staff to get our tasks completed. Her ability to organize, to motivate, and to maintain focus on getting the project to completion was a major factor in our delivering a successful and well-received final report."~ Mark Scott, Senior Subject Matter Expert, IEM

Washington, D.C., Us

Private DC university with over 20,000 students, 10 schools, and over 3,000 staff/faculty members. Size of Human Resources Department was approximately 35 people. Served in multiple HR positions during 2-year tenure to facilitate hiring, onboarding, and build relationships between university hiring managers and HR community. • Partnered and collaborated with hiring managers (clients) to recruit quality candidates. Performed full life cycle recruiting duties (posting, resume screening, phone screen, verbal offer).• Created and posted positions in ATS (Applicant Tracking System), PeopleAdmin 7. Generated Hiring Proposals and routed for necessary approvals.• Filled over 20 job requisitions, including support staff, accounting, management, and research.• Managed recruitments and staff change communication for 200+ IT department.• Made verbal offers to employees (via phone and in-person). Initiated offer letter and background screening.• Managed tracking/status of background checks.• Processed terminations, including HRIS documentation and exit interviews.• Co-led New Associate Focus Group: created slide deck, facilitated discussion, and compiled data. School of Nursing - Executive Associate• Created several program-wide onboarding documents - New Students, New Hires, and New Clinical Experience – that improved communication consistency, student experience, and branding efforts. Gathered data from multiple sources – university websites, forms, and contacts; program managers – to populate onboarding documents. Created documents with “one voice.” • Created multi-level, 10-line phone tree through collaboration with IT Communications team that improved and streamlined customer service and interaction with constituents.• Managed 4 Listservs."You were universally known as the HR person who cared ... the 'go to' person."~ Former Manager, Dean's Office, School of Medicine and Health Sciences

Englewood, Colorado, Us

Created the supportive club environment members need to fulfill their self-development goals, making sure that members benefit from the Toastmasters educational program, and facilitated the club recruiting new members and retaining current ones.• Built club leadership.• Recruited new members.• Coached leaders and members.• Conducted monthly officer meetings to build strategic initiatives.• Club Coach Award (Special Award selected by District Governor).

Englewood, Colorado, Us

Coached, visited, and supported four Toastmasters clubs in Ballston/Arlington Area. Performed official club visits to each club throughout the Toastmasters year, which included submitting two Club Reports per club to Toastmasters International to communicate strengths and opportunities regarding club development. Recruited two Club Coaches to work with clubs needing additional support.• Mentored and coached leaders of 4 clubs to achieve goals. • Conducted club visits and surveys to make assessments, met with club leaders, and provided recommendations for club growth.• Distinguished Area Award (2nd highest honor for an Area).

Englewood, Colorado, Us

Hand-selected member (by former District Governor) of 6-person team to recruit and vet candidates to fill executive leadership roles for District 27. Collaborated with team to construct questions to ask candidates. Interviewed and evaluated candidates. Proposed selected slate of nominees to standing District Governor for voting by District membership.

Englewood, Colorado, Us

Facilitated club mission and vision development to build and sustain membership. Club achieved second highest award designation within six months. Before becoming the Club Coach, the club was close to shutting down due to low membership."Dawn has been working hard. She has attended every Burgay meeting. She even arranged and led a special meeting to outline a marketing and recruiting strategy for club leaders and others. All of her efforts are paying dividends. The club is up from 3 to 11 or 12 active members. Meetings are great, we are planning for the future, and we are on the verge of being distinguished this year."~ Paul White, Former District 27 Governor, Toastmasters International

Fairfax, Virginia , Us

Developed systems and procedures, such as writing training manuals, to generate increased efficiency and workflow between the 4-person Talent and Acquisition team and its internal and external partners. • Wrote five “How-to” manuals for PeopleAdmin 7.0 for applicants, staff, and faculty.• Managed Talent and Acquisition department email account, successfully resolving inquiries by applicants, faculty, and staff.• Researched methods and developed systems to improve recruiting methods and advertising approaches.• Represented GMU at DC Chamber of Commerce Job Fair for veteran spouses, which attracted over 1,000 attendees. Spoke with job seekers about effective job search strategies. *Left position because I was offered a better position at George Washington University.

Waterbury, Vermont, Us

Coffee manufacturing company with 5 U.S. sites and over 5,000 employees. Performed full life-cycle recruiting functions, partnering with over 20 hiring managers, along with several executive search firms, to hire both manufacturing staff and senior-level engineers.• Executed full life-cycle recruiting using ATS, Hodes: Posted positions, reviewed hundreds of resumes per day, selected qualified candidates and performed phone screens, scheduled interviews with the management team, conducted reference checks, and executed onboarding checklist. • Recruited for the corporate exempt team (in addition to the Sumner, VA plant) for various levels of engineers for 5 GMCR sites across U.S. Coordinated with hiring managers and HR teams at sites to move candidates through the recruiting process.• Partnered with executive search firms via phone and email to source top candidates.• Developed strategic advertising plan, which included establishing sourcing relationships with Worksource, Chambers of Commerce, SHRM, Careers in Food, and Roast Magazine. Outreach efforts led to bigger and more diverse candidate pool and successful hires.• Maintained current sourcing in Hodes to ensure smooth flow and tracking of candidates. • Maintained corporate/HR Requisition Log in Excel for open/filled positions. • Managed smooth and timely communication with staff and candidates via phone, email, and in-person.

Englewood, Colorado, Us

Served 1200-member district (72 clubs) to promote Toastmasters and its benefits to the community. PR efforts (training, mentoring, and campaigns) resulted in 571 new members in district.• Designed/executed 4 Public Relations campaigns: bus ads, public TV interviews, radio ads, and billboards. • Editor – "The View" Monthly Newsletter.• Authored and published 14 public relations articles for The View. • Served on Public Relations Committee for Fall 2009 District 32 Conference.• Received District Governor's Award.• Received District Innovative Marketing Award.“You are amazing! Our District is so fortunate to have you on their team. Not for what you do but for what you teach us by your example. There is no one like you.” ~ Suezy Proctor, Former International Director, Toastmasters International

Englewood, Colorado, Us

Performed community outreach to raise awareness of club and Toastmasters organization. Engaged in diverse, multi-level activities and initiatives to increase organizational visibility and engaged members, including PR blasts, dinner clubs, flier distribution, and various community partnerships.• Coordinated/promoted 5 Open Houses. • Coordinated/promoted 2 Dessert Auctions, raising $1,100 for club development.• Served as Registration Coordinator for Spring 2009 District 32 Conference. • Outstanding Initiative Award for recruiting 11 new members to club (2009-10)."Dawn McAvoy is an example of how to do it right. Her efforts are paying off in HUGE dividends ... just look at the number of new members ... two more this week! I highly recommend you recruit her to train incoming VPPRs."~ Suezy Proctor, Former International Director, Toastmasters International

Tacoma, Wa, Us

The University of Puget Sound is an independent, residential, and predominantly undergraduate liberal arts college, with graduate programs in education and health sciences. It has approximately 2,500 hundred students. Including HR, I served five different departments during my tenure.• Assisted with coordination of 2010 Professional Development Conference for university staff (Marketing, Registration, and Vendor Management; Wrote After Action Review to build Best Practices for the next year.)• Assisted with the transition to PeopleAdmin (online application tracking system) from paper applications. • Performed functions in Banner (database): employment verifications, demographic entry, sexual harassment training entry, and annual review entry.• Performed functions in PeopleAdmin (ATS): attached letters of recommendation, resumes, and other documents, answered applicant questions, and conducted research.• Facilitated benefits data collection for approximately 300 staff members in 2010 open enrollment.• Updated forms on Human Resources website using Big Tree.• Processed invoices and VISA statements (including research and reconciliation).• Served 6-person HR office, including 3 managers.• Entered invoices, processed journal vouchers, and disbursed checks – Accounting and Financial Services.• Assembled and helped process applications (approx 4,000); entered recommendation letters and applicant ratings into Cascade – Admissions Department.• Conducted end-of-semester course evaluations in 25 classes – Economics and Sociology Departments.“Thank you for all your help and ideas with the Professional Development Conference. I could not do it without you.”~ Tracey Vercillo, HR Generalist and Coordinator of 2010 PD Conference, University of Puget Sound

Oklahoma City, Ok, Us

Staffing firm with over 600 offices worldwide. Provided recruiting and office services staffing services for Puget Sound region. Nine-person Tacoma location ranked in the top 5% nationally in revenue. • Performed full-life cycle recruiting, using ATS, Quest. Learned job requirements from the client, posted job description, conducted phone and face to face interviews, performed drug tests, and extended job offers. • Managed largest account in office (in dollars and placements) and over 50 accounts in total. • Performed client site visits, developed multi-level relationships with organizations, learned client needs, expectations, and culture. • Negotiated pay rates, raises, and contracts. • Produced the most Direct Hire income for the office during tenure.• Generated 176% of target for Office Services Division Direct Hire fees. • Conducted 729 interviews, placed 757 people in temporary assignments, and placed 213 people in Evaluation to Hire assignments. • Contributed unique marketing approach that successfully generated a five-fold increase in applicants to a difficult, large-scale need for a client, which produced thousands of dollars in new income for office. • Developed 2008 Administrative Professionals Day recognition program for associates and clients, which included marketing and procurement of donated gifts. Received record number of entries through outreach efforts.• Initiated and coordinated first Associate Focus Group to improve service and outreach efforts."My personal working relationship with Dawn McAvoy has been outstanding. Dawn took the time to get to know the organization and our needs and then sought qualified candidates to meet those needs. Her attention to detail and her meticulous research resulted in extremely low turnover and allowed for positive growth. Much credit is due to her work ethic and constant follow-up. Never have I experienced such professionalism." ~ James Soper, National Warrany Manager, Trinity Glass International

Chicago, Illinois, Us

Managed multiple fundraising programs, such as Fill the Boot, Lock-ups, Aisles of Smiles, and Hop-a-thon, to meet the funding needs of the Puget Sound region. Delivered organized, structured, and persuasive presentations to community organizations to increase visibility and meet fundraising targets. • Top fundraiser during tenure. Achieved personal annual budget of $220,000 in six months. • Achieved a 300% increase of funds from FY 05 to FY 06 with Aisles of Smiles Program. • Managed fundraising efforts of nine fire departments for Fill the Boot events, generating a 63% increase in dollars and 80% increase in number of fire departments from FY05 to FY06. • Performed bi-weekly training for call center staff to reach fundraising goals for Lock-up events. • Managed and coached call center staff to meet quotas.• Initiated and wrote Lock-Up Accounting Procedures for efficient processing of funds at Lock-Ups. Procedures were implemented in other district offices throughout the Puget Sound region.• Recruited temporary staff for call center (20-30 people/month), partnering with 4-5 staffing agencies.• Conducted weekly group interviews and training for call center staff. • Recruited volunteers for events.

Mount Vernon, Oh, Us

• Taught 15-20 preschool children as an Assistant Teacher in the classroom.• Selected to be one of 7 people to teach in pilot program called "Be Smart Kids." Taught 40-50 preschool children individually using a pilot software program called Be Smart Kids.• Developed a certificate feedback system when children achieved specific milestones with Be Smart Kids.• Tracked monthly progress on children with Be Smart Kids and distributed reports to parents.

Family-owned pottery manufacturing business with both retail and wholesale divisions, in addition to producing custom work. Grew to 40 employees and two shifts at its peak. Managed company operations to ensure excellent customer service was delivered and maintained.Internal Operations:• Authored various policies and procedures (with executive leadership team) to ensure consistent execution within teams and across departments. • Managed accounts payable, accounts receivable, and payroll. - Performed weekly deposits for retail and wholesale businesses. - Reconciled accounts.• Designed and implemented a 3-tiered customer follow-up program that ensured we tracked product sell-rate and satisfaction, in addition to generating new orders.• Performed vendor management.• Purchased supplies and materials. - Reduced packing material expense by $2,000 annually by switching suppliers.- Saved $1,000 annually by discontinuing the rental of a postage machine.• Managed daily shipping responsibilities.• Staff: hiring and relations.- Wrote job postings. Onboarded staff.- Co-designed and implemented employee recognition program—SMP Bucks.• Designed and edited marketing material. - Wrote tagline used in marketing efforts: "Designed to make you smile."- Co-designer of 1998 color catalog and 1997 order form to include full product line of hundreds of products. - Managed design and printing for June 2000 catalog. Saved $1,500 on the development and production of the catalog.• Co-leader of the task force to convert to decals, which resulted in the reduction of WIP (Work in Progress) inventory by $40,000.External Operations:• Managed sales rep groups.• Marketed products at national gift shows (Boston, Atlanta, Las Vegas, etc.).• Worked in 3 retail stores: opened and closed store, balanced till, tracked consignment products sold, performed customer service and sales. Note: Grew up working/learning in business from the age of 6. Worked there on/off until 2004.

Us

Supported the Physician’s Executive MBA (PEMBA) and Executive MBA (EMBA) programs in various capacities.• Entered 360 Degree Feedback Evaluation data into Excel for Assessment Center (EMBA students). • Generated student profiles in Lotus Notes.• Conducted research.• Assisted with event coordination during residence periods.• Assisted with training executive MBA students at computer boot camp. "Dawn's interactions with students, faculty, staff, and peers have resulted in very positive feedback. In the Spring 2002 semester, I took the unprecedented step of assigning her as Dr. Kate Atchley's special assistant for the Executive MBA and Physician Executive MBA programs Leadership Development Assessment Centers. She fulfilled these duties with remarkable attention to detail."~ Tom Brown, PEMBA Coordinator

Legends by Max was a family-style restaurant and bar in the heart of Gatlinburg, TN (Gateway to the Great Smoky Mountain National Park). Maxwells Beef and Seafood was a high-end, elegant (white tablecloth) restaurant in Gatlinburg. Managed up to 40 servers, bussers, kitchen staff, and hosts/hostesses. • Trained new staff, focusing on a high standard of customer service. • Closed servers out at end of shifts, ensuring their till balanced.• Opened and closed restaurant, performing checklists for each.• Posted daily sales into spreadsheets.• Resolved staff conflict.• Hired and terminated staff.• Assisted in marketing for group sales, targeting bus tours.• Documented and disciplined servers overcharging gratuity.• Rewrote employee policies and procedures.• Redesigned wine book and catering menus to improve marketing outcomes.

Jersey City, New Jersey, Us

Reported directly to VP of Sales and Marketing for a top luxury home builder. Processed sales contracts and customer payments (tens of thousands of dollars in weekly deposits) from up to 15 sales reps.• Wrote and implemented 1999 Budget Proposal.• Reduced unnecessary distribution of contracts.• Designed Sales and Marketing departmental logo.• Reported weekly and monthly sales activity to the Executive Steering Committee.• Processed deposit checks weekly.• Assisted in the development of corporate sales training program.• Assisted the marketing department in various projects and events.• Improved the accuracy and readability of the Weekly Sales Status Report for the sales team for more efficient reporting.

Master'S Degree, Organizational Leadership

Completed Graduate Courses Toward Master'S Degree In Education., Early Childhood Education And Teaching

Cda (Child Development Associate), Early Childhood Education And Teaching

Ba, English - Technical Communication