Dawn Johnston Email & Phone Number

United States

Glendale, Colorado

Lead an open door culture at a complex, high volume ($45 million) store in a challenging staffing area with >200 team members. Oversee daily execution of best practices in store operations, improving store sales and customer experience. Recognized for developing a highly motivated and engaged teams, driving sales, and overall guest service results. Responsible for relationships with St. Joseph’s University and all campus recruiting associated with that campus. Chair of intern program, which on boarded 56 summer interns, yearly, to the Philadelphia/New Jersey/Delaware areas. Participated in monthly succession planning and career mentor-ship programs to support a healthy pipeline of diverse and talented leaders.

Greater Philadelphia Area

Aligned business strategies with talent strategies to support a complex Philadelphia market of 21 stores worth approximately $800,000 million in annual revenue. Elevated talent with the end goal of improving sales while reducing shortage and risk in high volume urban Philadelphia stores. Mentored and developed Executive Team Leaders and Store Team Leaders. Awarded top Talent Developer in 2012 & 2013. Recruited future leaders from local university campuses through campus relationships and intern strategies. Involved in succession planning and performance management, to ensure high performing, engaged teams.

South New Jersey

District Manager, South New Jersey, Cherry Hill, NJ 11/2005 – 2/2008Oversee nine stores, with $179 million in annual sales. Focus on driving sales, improving customer service, building Kohl’s charge customer volume, improving daily merchandising standards, reducing shrink, developing team, and planning staff. Directly supervise forty managers, with a total staff of 1260 associates. Improved total store operational performance through training and development of team. Promoted four assistant managers to store manager positions. Drive team for results; provide consistent expectations; deliver on company initiatives. Achieved 6.1% comp store sales increase in 2006; reduced shrink from 1.6 to 1.41. Opened store in Millville, NJ and earned #2 rank of 68 nationwide openings in that month.  Earned top “Customer Convenience Score” in the Northeast for new store in Millville, NJ.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Master Of Business Administration (M.B.A.), Human Resources Management And Services