Dawn Cassidy Email & Phone Number

Nashville, Tn, Us

Nashville, Tennessee, United States

Delivering excellent customer service in a fast-paced work environment to insure a personal and pleasant museum experience to all guests. Providing information not only about the Museum but also Nashville as a tourist destination.

Nashville, Tennessee, United States

• Implemented and trained Optimum Solutions Payroll, HR and Time & Attendance applications for both the Windows and the Cloud based products for all industries including Manufacturing and Healthcare. Approx. 15 – 20 clients/year with 10 to thousands of employees/client.• Primary point of contact for clients, performing needs analysis, database set-up, while conducting in depth training and testing. Met with client two hours/week for ~ four months during implementation process. Training via Go To Meeting or at the client’s site.• Troubleshoot and debugged issues as they arose. Strong working knowledge of various wage computations, benefit and deduction withholding requirements, and complex tax calculations (including locals and multi-state taxation).• Constructed GL, and/or Time file interfaces as necessary.

San Diego, California, United States

• Processing of a semi-monthly payroll cycle consisting of 2,200 employees, transmission of direct deposit, generate payment and reconciliation of all federal/state taxation, reconciliation of quarterly and annual reports, and W2 production. • Created Microsoft Excel workbooks and spreadsheets to maintain a daily balance of General Ledger Accounts. • Identified, analyzed and solved problems and discrepancies as they occurred. • Created and maintained procedure manuals using Microsoft Word. • Mastered the workings of SCT Banner in order to test upgrades as well as train new payroll staff on policies, procedures, and software.

San Diego, California, United States

 Started as a Concession Attendant and advanced to an Assistant Manager. Oversaw all HR & Payroll related aspects for location including but not limited to hiring, orientation, disciplinary action, staff reviews, compliance investigation, file retention, and terminations as necessary. Supervised staff of 50-75.

Associate Of Arts - Aa, Business Administration

Banking And Financial Support Services