Dawn Kessler

Dawn Kessler Email and Phone Number

Director, US HR and Global Commercial Business Partner | Workforce Strategy | Organizational Design @ Genmab
West Chester, PA, US
Dawn Kessler's Location
West Chester, Pennsylvania, United States, United States
Dawn Kessler's Contact Details

Dawn Kessler personal email

n/a
About Dawn Kessler

Bar none, people are the most precious resource to any organization, and being able to serve and support them in their work is a tremendous privilege.Throughout my career, I’ve been inspired to help people through issues at work as well as to create a balance between their careers and personal lives. I’m passionate about cutting through noise and clutter to provide an efficient, streamlined environment in which to work.I spend a great deal of effort evaluating where it makes sense to make change, challenging the status quo to create improvements. Leadership and people management are among my greatest passions. By giving respect, embracing everyone’s talents, and leading with empathy, I ensure we remain open to all ideas and bring the best to the table. Trusting and assuming the best of intentions is essential.On numerous occasions, I’ve asked to take on additional responsibilities, and have the capacity to handle significant workloads. I love the opportunity to step in to fill a gap. As a servant leader, I remain focused on building high-performing teams to create mechanisms by which the entire organization benefits.By garnering buy in from all invested parties, I inspire those around me to deliver organizational goals to align with strategic initiatives. I relish in being able to turn a vision into reality, developing and putting into place sustainable, scalable, and financially responsible solutions across the entire organization.I love being able to push the envelope through innovation, technology, and data. I spent my early career in education, which allowed me to develop the ability to work with all kinds of people and learning processes as well how to quickly adapt to any situation. I strive to deliver on time and beyond expectations. Among my greatest successes were setting up an in-house service center to improve satisfaction and efficiency as well as designing and implementing a data strategy to migrate our organization from manual to automated data generation using data visualization.In developing strategy for human resources operations, I am motivated and dedicated to bettering workplaces and actively contributing to the overall success and transformation of the organization. I’m ready to take on a new challenge in an environment where I can use my influence and experience to provide growth and instill success. Please reach out!

Dawn Kessler's Current Company Details
Genmab

Genmab

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Director, US HR and Global Commercial Business Partner | Workforce Strategy | Organizational Design
West Chester, PA, US
Website:
genmab.com
Employees:
2607
Dawn Kessler Work Experience Details
  • Genmab
    Director, Us Hr And Global Commercial Business Partner | Workforce Strategy | Organizational Design
    Genmab
    West Chester, Pa, Us
  • Genmab
    Director, Site Hr Lead Us
    Genmab Oct 2021 - Present
    2500 Valby, Dk
  • Amazon
    Hr Senior Site Leader Nacf
    Amazon Jun 2021 - Oct 2021
    Seattle, Wa, Us
  • Gsk
    Regional Hr Director, Quality & Analytics Emea & Na | Customer Service | Operations | Engagement
    Gsk May 2019 - May 2021
    Brentford, Middlesex, Gb
    In my current role as Regional HR Director of Quality & Analytics, I have the opportunity to support 50,000 employees. In addition to steering design, development, and implementation of the Digital, Data & Analytics strategy for Tier 1 for Europe, Middle East, Africa, and North America, I handle risk management, governance, performance management, and more through the careful development of self-service dashboards and data-visualization tools. I rely on tremendous organizational skills to manage and develop employee skills in a team that is geographically diverse.I established regional quality standards via enhanced team and personal performance to improve service delivery. Moreover, I’ve consistently received positive feedback and recognition for performance, innovation, and customer service.To foster collaboration, agility, engagement, and innovation, I put in place a tight-knit culture in addition to improving efficiency through automation. As regards performance data transparency and availability, we work diligently. I am proud to have led a migration from manual to automated data, and the establishment of global performance standards.Additionally, my work on the US HR COVID task force has allowed me to serve our employees, and I’ve worked as one of the architects for our employee childcare needs approach.
  • Gsk
    Director, Us & Canada Hr Support Center | Leadership | Resource Management | Transformation
    Gsk Feb 2020 - Dec 2020
    Brentford, Middlesex, Gb
    To cover a leadership gap and ensure continued success, I assumed an additional role and served as Director of the United States & Canada HR Support Centers. During this major HR transformation, I managed deliverables while having strategic accountability for a team of 60. I was integral in preparing the group for transformation while at the same time maintaining the team’s focus on delivery of high-quality service. Candidate leadership, change management, and operational continuity were all in my purview. Despite enormous change, we retained extremely high customer satisfaction ratings in addition to improving timeliness targets via continuous improvement, open feedback, and wide-reaching support for the ongoing transformation initiatives.
  • Gsk
    Project Manager, R&D Consumer
    Gsk Sep 2019 - Mar 2020
    Brentford, Middlesex, Gb
    This position afforded me the ability of professional development in an additional capacity, supporting the integration efforts of Pfizer and GSK Consumer R&D businesses. In partnership with senior business & HR leaders, I helped determine the what was necessary operationally to implement the required synchronicities.I put in place frameworks, technology, and processes to facilitate the successful position identification, job evaluation, back office support, and more for business-critical recruiting initiatives while at the same time maintaining my core responsibilities.
  • Gsk
    Director, Regional Hr Quality Assurance, Effectiveness & Technology | Data Analysis | Service Effect
    Gsk Aug 2016 - May 2019
    Brentford, Middlesex, Gb
    In my role as Director of Regional HR Quality Assurance, Effectiveness & Technology, I had the opportunity to leverage customer feedback and reporting in order to maximize quality and effectiveness for HR services across Canada, Ireland, the United Kingdom, and the United States.To that end, I was integral in delivering training and support on processes, technology, and soft skills. The new workflows and technology I instituted were essential in the process. In addition to directing regional support of case management, channel strategy, knowledge management, and more, I oversaw metrics and reporting for our regional team.I was at the helm of a project that moved communications from email to a tech-based collaboration platform via Workplace and ensured 80% adoption within 60 days. The new quality team I built and launched drove an expectation of world-class HR service delivery via the implementation of regional service standards. My efforts reduced work redundancy, risk and labor waste in addition to improving data accessibility through a data-warehouse approach.
  • Gsk
    Director, Uk/Us Service Delivery | Efficiency | Change Management
    Gsk Jul 2014 - Aug 2016
    Brentford, Middlesex, Gb
    Having worked my way up through several successful positions at GSK, I was made Director of UK/US Service Delivery, establishing and delivering strategy and daily operational remittance for a Tier 1 service delivery team based in both the United Kingdom and the United States. In this role, I managed 4 direct reports, and with our team, we provided support for upward of 30,000 employees.Among my successes were improving customer experience, process efficiency, and initiative alignment within markets. We prioritized function and relationship building with the goal of expanding awareness of our team’s tremendous value. The methodologies I championed and put in place fostered the ability of team to learn and grow.I led the team through a time of great change as our organization migrated to the Workday system, identifying risks and ensuring the appropriate mitigation actions were implemented to maintain the continuity our service.As regards efficiency, I developed a program to eliminate significant backlog within only a week and delivered data-driven, solutions-focused culture with strong customer satisfaction. Moreover, I designed an operation model for our new centers that allowed for strong performance.
  • Wyeth
    Human Resources Project & Process Analyst
    Wyeth Sep 2006 - Apr 2009
    New York, New York, Us
  • Wyeth
    Hr Analyst – Global Strategic Staffing
    Wyeth Mar 2001 - Sep 2006
    New York, New York, Us

Dawn Kessler Skills

Talent Management Human Resources Vendor Management Applicant Tracking Systems Management Recruiting Training Delivery Performance Management Personnel Management Organizational Development Employee Engagement Project Management Onboarding Training Leadership Process Improvement Process Implementation Outsourcing Hris Talent Acquisition Temporary Placement Business Process Improvement Human Resources Information Systems Metrics Data Analysis Human Resources

Dawn Kessler Education Details

  • Millersville University Of Pennsylvania
    Millersville University Of Pennsylvania
    Education
  • Wharton Online
    Wharton Online
    Executive Education Program: Business Analytics From Data To Insights

Frequently Asked Questions about Dawn Kessler

What company does Dawn Kessler work for?

Dawn Kessler works for Genmab

What is Dawn Kessler's role at the current company?

Dawn Kessler's current role is Director, US HR and Global Commercial Business Partner | Workforce Strategy | Organizational Design.

What is Dawn Kessler's email address?

Dawn Kessler's email address is da****@****gsk.com

What schools did Dawn Kessler attend?

Dawn Kessler attended Millersville University Of Pennsylvania, Wharton Online.

What skills is Dawn Kessler known for?

Dawn Kessler has skills like Talent Management, Human Resources, Vendor Management, Applicant Tracking Systems, Management, Recruiting, Training Delivery, Performance Management, Personnel Management, Organizational Development, Employee Engagement, Project Management.

Who are Dawn Kessler's colleagues?

Dawn Kessler's colleagues are Rick Olfers, Sandra Postma, Zsófia Dénes, Przemek Nowak, Jon Long, Jayalakshmi Parappa, Julia Korts-Laur.

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