Dawn Knopp Email & Phone Number

Sterling, Ny, Us

Syracuse, New York Area

Initiate, Close and Buy hardware within the Southeast Region to include products within the Data Center. Cold/Warm Calls to grow our Cabling Connectivity solutions, Data & Telephony Refurbished hardware, Security products to include Fortinet & Juniper solutions, while promoting our Maintenance & Recycling Services. Continue to develop, foster and grow customer relationships within assigned accounts deep and wide while meeting and exceeding assigned sales goals. • Provide telephone sales expertise to a wide range of current and potential customers• Attend face-to-face meetings as needed within assigned territory. • Continually cold calling to develop & grow pipeline for new & existing business. • Follow up on all web, marketing, and trade show leads daily. • Build relationships deep and wide to add additional services to include hardware replacement, professional services, and electronic e-waste recycling services. • Achieve monthly, quarterly and annual sales goals. • Accurately forecast weekly, monthly and quarterly margin results to management. • Participate as a collaborative member of sales team to include daily interaction with Management, Product Managers, Engineers, and Cable Architects. • Provide customer feedback and industry information to sales management. • Attend sales and product training as required. Mentor new employees.

Actively create and manage the entire business development process including: prospecting, developing relationships, building business cases, negotiating contracts, and closing business. Build and manage executive level relationships with key sponsors and influencers while generating sales pipeline. Responsible for accurate, timely and consistent business forecasts utilizing Salesforce.com. Cold calling on c-level executives to initiate product demonstrations via online and selected onsite visits. Work as part of the sales team to generate ideas for company sales opportunities, processes and systems. Work closely with Application Engineers, Product Management, and Sr. Management to consistently provide feedback to R&D for product enhancements. • Ability to isolate and identify technical problems, formulate and demonstrate solutions, while maintaining relationships. • Identify appropriate business targets, secure appointments at the VP level and C Level, execute on a successful and strategic sales process while managing the prospect to close. • Experience developing, executing and managing enterprise account plans.• Build and Manage sales pipeline of opportunities. • Quickly achieves trusted advisor status to key customer influencers and decision makers.• Excellent prospecting, presentation and selling skills with the ability to achieve quota.• Maintain accurate reporting to include weekly and quarterly opportunity, forecast and activities reports. • Retain accurate and up to date customer information while guaranteeing compliance with all internal processes.• Effectively communicate company visions and product lines at all levels, in written, verbal and presentation form while working closely with all levels of management to help with future campaigns and product enhancements.

Perform duties to provide inside sales support for the Southeast Region, generate product demonstrations, maintain customer contact and generate revenues, while working within the limits of standard and/or accepted practices. Work closely with Account Managers and Application Engineers to ensure customer satisfaction while maintaining forecast and quota responsibilities for our territory.  Contact potential customers to qualify leads. Provide required information and schedule product demonstrations. Determine demonstration requirements based on a range of factors including applications, geography and staff availability. Communicate information concerning demonstration requirements and coordinate schedules with potential customers and outside sales staff as appropriate.  Generate revenues by providing ongoing customer contact and by closing opportunities.  Assist with lead generation through cold calling and obtaining referrals in conjunction with marketing staff and other resources to ensure that assigned territories have sufficient leads and opportunities in order to generate demos.  Receive and review purchase orders. Prepare Contract Review; to ensure accuracy for accounting to review and process orders.  Facilitate communications among the sales team. Make recommendations for improving the sales process, approach and systems.  Attend and participate in a variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, requirements and policies.

Responsible for solution selling into Fortune 500 companies in the Northeast. Provide direct sales to end user accounts and maintain forecast and quota responsibilities for the territory. Work in conjunction with the channel to equip and educate our partners with the technology and information to deliver scalable information integrity solutions to the market. Team Lead for newly created Inside Channel role in 2002. Organize Reseller Call Blitz’s, Marketing Campaigns, and Batch Leads for our partners and team members to engage. Establish relationships with C Level Management to positioning all Symantec products. Developing new account opportunities and close the sale to meet or exceed sales quota. Proven ability to penetrate company organizational charts deep and wide developing and fostering relationships. Develop and drive whitespace opportunities (accounts with little or no historical spend) through sales management process. Continually drive pipeline growth while managing accounts with 5,000+ employees with a $4+ million quota. Prioritize opportunities and sales activities, including demos, workshops, proof-of-concept, and other pre and post sales activities. Attended and graduated Sales Excellence Training (BASHO Strategies) and Executive Conversations.  Work closely with field counterparts, channel & distribution partners, marketing, and virtual team members driving sales revenue.  Effective team leader, team member and resource person while consistently setting new personal and company goals.

Syracuse, New York Area

Primary responsibilities were to build, manage, understand, and grow a profitable, successful territory utilizing the resources available, in conjunction with the company's visions and goals. Account base included medium, large and enterprise accounts. As a Cisco Specialist, my responsibilities were to increase Cisco product & maintenance sales. Manage existing contracts and create new maintenance contracts utilizing Cisco Service Contract Center. Assist employees with Competitive/Migration Technology Program. Work closely with sales force to target Cisco product line, set growth goals and close existing and new opportunities.Consistently a top performer year over year and annual margin exceeded 1 Million. Implemented successful businesses plan which included monthly updates & reviews, territory analysis and projections. Enhanced quality service and reviewed current and future projections by onsite visits to targeted accounts.Listening and problem solving were accomplished daily while working against deadlines and without supervision.Increased company's visibility and product awareness by working closely with marketing to help with promotions and campaigns.