Dawn Lagood Email & Phone Number

Kirkland, Wa, Us

Spearheaded the establishment of FusionTek's inaugural Project Management Office (PMO), transforming project delivery frameworks and enhancing governance standards.Implemented advanced project management methodologies to optimize processes, improve resource utilization, and drive profitability, successfully completing over 100 network projects of varying complexity—delivered on schedule and within budget.Achieved exceptional financial performance, maintaining $50,000 in monthly revenue with a 60% profit margin for eight consecutive quarters.Cultivated a collaborative and accountable organizational culture, ensuring cross-functional alignment on project objectives and consistently exceeding client expectations.

Lake Oswego, Or, Us

Established and led the Project Management Team, creating and implementing standardized methodologies, policies, and procedures tailored to cloud security initiatives.Successfully revitalized more than 10 overdue and at-risk projects, restoring client trust and delivering timely, cost-effective outcomes.Played a pivotal role in shaping KAMIND IT’s operational strategy by managing contractor engagements, streamlining resource allocation, and driving policy development.

Vancouver, Wa, Us

Led a high-profile, multilingual electoral project, orchestrating the efforts of QA analysts, translators in 32 languages, engineers, layout artists, external vendors, and stakeholders to deliver ahead of schedule and under budget.Demonstrated exceptional leadership and crisis management skills by successfully addressing complex technical and logistical challenges, ensuring seamless project execution and outstanding results.

Served as Agile Leader and SCRUM Master for a high-performing development team, cultivating a culture of continuous improvement and consistently meeting or exceeding sprint objectives.Played a key role in the design, implementation, and ongoing support of a fully integrated community care network, enabling collaboration among non-profit organizations, healthcare providers, and government agencies.Directed complex API integration projects, ensuring seamless coordination between development, client support, and technical teams to achieve operational excellence.

Directed end-to-end SaaS project delivery, aligning stakeholders, developers, and end-users to achieve successful, on-time product launches.Administered the company’s SharePoint and JIRA platforms, ensuring strict adherence to HIPAA compliance requirements.Actively contributed to client support, training, and quality assurance testing, enhancing technical proficiency and client-facing capabilities.

Vancouver, Wa, Us

Lead complex 2014 electoral project which included interacting with QA analysts, translators, localization engineers, layout artists and design teams, external vendors and stakeholders.

Conducted detailed pre-project assessments, sales demonstrations, risk management, change control, event planning, and both virtual and onsite training and support for a national union-based Taft-Hartley payroll and benefit reporting system, ensuring strict HIPAA compliance and robust documentation control.Acted as a key consultant to the development team during release cycles, delivering comprehensive training and onboarding support for staff.Successfully managed 52 projects from initiation to completion, consistently delivering on time and under budget while maintaining high standards of quality and client satisfaction.

Portland, Oregon, Us

Oversaw contractor databases, HR operations, payroll and bookkeeping, benefits administration, statistical analysis, vendor relations, event planning, and communications, including creating monthly newsletter content and updating chapter websites.Developed a secure digital archiving system that indexed over 75 years of corporate legal documents, ensuring efficient retrieval and long-term preservation.Designed and implemented digital templates that reduced annual printing expenses by more than $45,000.Directed the design and development of an innovative online union benefit reporting system, connecting over 6,600 employers and 110,000 employees across 200+ unions nationwide, streamlining the complex process of reporting union benefits.

Santa Clara, California, Us

Managed team supply purchasing and receiving, maintained OSHA reporting, performed inventory control and quality control monitoring.

Santa Clara, California, Us

Maintained testing documentation, testing IDs and maintenance. Provided support to load testing team creating test data and result reporting.

Performed remote server management, participated in the development and management of custom websites, maintained partnering relationships through monthly statistical reporting, performed daily bookkeeping duties including payroll.