Crm Consultant
Current
Dec 2022 - Present
Who is Dawn Lange? Overview
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Quick answer
Dawn Lange is listed as CRM Consultant at Faye, based in Calgary, Alberta, Canada. AeroLeads shows a work email signal at fayebsg.com and a matched LinkedIn profile for Dawn Lange.
Dawn Lange previously worked as Senior Business Analyst at Mastersolve and Implementation Manager at Eligeo Business Solutions. Dawn Lange holds Certificate Of Achievement, Web Design from Southern Alberta Institute Of Technology (Sait).
Company email context
Email format at Faye
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{first}.{last}@fayebsg.com
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AeroLeads found 1 current-domain work email signal for Dawn Lange. Compare company email patterns before reaching out.
Profile bio
About Dawn Lange
A confident and dedicated professional with an eye for detail, continuous improvement, exceptional problem-solving skills, and the ability to build solid stakeholder relationships. Experienced in project delivery, user support, operational readiness and the implementation and maintenance of operational tools on various platforms (SugarCRM, Jive, Vibe HCM & VIP). As an outcome driven professional, I strive to deliver a successful user experience by analyzing business needs, identifying end-user requirements, and working with internal and external team members to implement technical solutions; ensuring operational readiness through appropriate change management, communications, training, and support.
Listed skills include Team Leadership, Project Delivery, Stakeholder Management, Knowledge Management, and 24 others.
Current workplace
Dawn Lange's current company
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8 roles
Dawn Lange work experience
A career timeline built from the work history available for this profile.
Senior Business Analyst
Implementation Manager
- Responsible for the successful delivery of multiple, simultaneous projects and one-off client requests – coordinating all elements of delivery including requirements gathering, solutioning, software configuration and.
- Onboard various clients to new customer relationship management system (SugarCRM) by managing project delivery, business process identification, and the integration of existing data and workflows
- Identify client objectives, assess current business processes and provide recommendations to improve productivity
- Document business requirements and translate into software design elements, clearly outlining expectations resulting in the reduction of rework and delivery timelines
- Enhance system usability and end-user efficiency with the creation of reports and dashboards and the implementation of custom functionality and workflow processes
- Manage regular releases, enhancements and upgrades of SugarCRM for support clients, documenting release notes and ensuring ongoing communication and collaboration with client contacts
Feb 2019 - Mar 2021
Project Manager
- Responsible for the successful delivery of assigned projects to support the consumer organization: focused on operational improvement, process refinement and the introduction of new tools.
- Consistently created a communication strategy with project stakeholders to share updates, acquire information, remove road blocks and reduce project cycle time
- Partnered with change management, communications and training teams to create a clear message, overcome potential objections and build strategies for user adoption
- Developed operational readiness plans (including change management practices, communication, training and support components) to ensure a successful integration, launch and user adoption
- Managed a multi-phased project to implement a new knowledge base and social collaboration tool (Jive) for 4000+ customer-facing employees, which supported shared learning, tips and collaboration. Managed subsequent.
Jan 2015 - Sep 2018
Hris Project Analyst
- Provided support on Human Resource Information System (HRIS) projects and managed the transition of the company’s employee knowledge and information platform (Shaw Central - Intranet)
- Completed business analysis and determined requirements for new and expanded functionalities.
- Led user acceptance and quality assurance testing to improve system reliability and the user experience
- Led the initiative to provide employees with self-serve access to year end T4’s resulting in significant production efficiencies and improved employee access to documents
Feb 2013 - Jan 2015
Shaw Central (Intranet) Administrator
- Accountable for the maintenance and improvement of human resources content on the company intranet (approx. 400+ pages of information).
- Participated in quality assurance and user-acceptance testing for the release of new functionality
- Coordinated the revamp of registration/password reset process to simplify user access while ensuring security requirements were being met and reducing the number of support calls by 50%
- Maintained up-to-date content on the site through coordination and training with various teams
- Provided support to assist users with access issues or technical problems
Jul 2010 - Feb 2013
Administrative Assistant
May 2009 - Jun 2010
Investor Relations Associate
Mar 2008 - Nov 2008
2 education records
Dawn Lange education
Certificate Of Achievement, Web Design
Diploma, Marketing & Communications Management
FAQ
Frequently asked questions about Dawn Lange
Quick answers generated from the profile data available on this page.
What company does Dawn Lange work for?
Dawn Lange works for Faye.
What is Dawn Lange's role at Faye?
Dawn Lange is listed as CRM Consultant at Faye.
What is Dawn Lange's email address?
AeroLeads has found 1 work email signal at @fayebsg.com for Dawn Lange at Faye.
Where is Dawn Lange based?
Dawn Lange is based in Calgary, Alberta, Canada while working with Faye.
What companies has Dawn Lange worked for?
Dawn Lange has worked for Faye, Mastersolve, Eligeo Business Solutions, Shaw Communications, and Mercer.
How can I contact Dawn Lange?
You can use AeroLeads to view verified contact signals for Dawn Lange at Faye, including work email, phone, and LinkedIn data when available.
What schools did Dawn Lange attend?
Dawn Lange holds Certificate Of Achievement, Web Design from Southern Alberta Institute Of Technology (Sait).
What skills is Dawn Lange known for?
Dawn Lange is listed with skills including Team Leadership, Project Delivery, Stakeholder Management, Knowledge Management, Project Management, Content Management, Project Planning, and Business Analysis.
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