Dawn Powell, M.A. Email & Phone Number

Alpharetta, GA

Atlanta

Served hospitals, health plans, and physician practices with a broad range of copywriting services including direct mail packages, blogs, web copy, ads, and press releases.

Roswell, GA

• Won the "Firestarter" award for consistent achievement
• Project managed the production of marketing collateral and health education and marketing material. Worked with graphic artists, writers, and clinicians.
• Wrote marketing collateral including case studies, press releases, email blasts, flyers, etc.
• Created a training program for client relations representatives and wrote a process manual and training materials
• Worked with sales team and leadership to create a formal sales process and formally defined and improved many other processes
• Wrote help files for proprietary content management system

Canton, GA

• Wrote and edited the agency’s newsletter
• Assisted with budget preparation and performed other administrative duties

Alpharetta, GA

• Led a team: improved processes, trained and cross-trained, motivated, supervised
• Because of improvements in staff motivation, efficiency and workflow, virtually eliminated customer complaints received in the call center related to my team’s work

• Served in various leadership roles such as project safety NCO, and member of Race Relations and Equal Opportunity Council
• Performed administrative and carpentry/masonry duties

Huntsville, Alabama Area

New Hope, AL

• Advanced students’ understanding of literature and language concepts
• Coached cheerleading teams

Mapw, Professional Writing

Won graduate fiction writing award

Ba, English And Secondary Education

Activities and Societies: Multiple times on the Dean's List and President's List Member of Sigma Tau Delta, English Honor Society

Education record