Dawn Sadowski

Dawn Sadowski Email and Phone Number

Service Delivery Lead - Global Seller and Payments Servicing @ eBay
Dawn Sadowski's Location
Frisco, Texas, United States, United States
Dawn Sadowski's Contact Details

Dawn Sadowski personal email

n/a

Dawn Sadowski phone numbers

About Dawn Sadowski

Dawn Sadowski is a Service Delivery Lead - Global Seller and Payments Servicing at eBay. She possess expertise in leadership, customer experience, strategic planning, process improvement, cross functional team leadership and 43 more skills.

Dawn Sadowski's Current Company Details
eBay

Ebay

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Service Delivery Lead - Global Seller and Payments Servicing
Website:
ebayinc.com
Dawn Sadowski Work Experience Details
  • Ebay
    Service Delivery Lead - Global Seller And Payments Servicing (Us, Canada, Europe)
    Ebay Mar 2024 - Present
    San Jose, Ca, Us
    View
  • Ebay
    Service Delivery Lead - Buyer, Seller, And Payments Servicing (Us & Canada)
    Ebay Nov 2021 - Mar 2024
    San Jose, Ca, Us
    View
  • Capital One
    Dealer Digital Platform - Activation & Onboarding Lead
    Capital One Sep 2020 - Nov 2021
    Mclean, Va, Us
    Platform Activation & Onboarding Lead that brings Digital Platform products to over 16,000 Automotive Dealerships in the U.S.
    View
  • Capital One
    Senior Director, Dealer Funding Channel (Sales & Originations)
    Capital One Sep 2018 - Sep 2020
    Mclean, Va, Us
    View
  • Capital One
    Senior Director, Home Loans Servicing Contact Center
    Capital One May 2017 - Sep 2018
    Mclean, Va, Us
    Lead home loans call center, including customer service, collections, complaints, and social media response teams. Manage all hiring and staffing, and customer contact process compliance with 516 regulatory requirements.
    View
  • Express Scripts
    Senior Director, Member Services Contact Centers – Workforce Management
    Express Scripts Jan 2014 - May 2017
    St. Louis, Mo, Us
    Lead 50-person workforce planning team for Express Scripts contact centers, including long- and short-range forecasting, agent scheduling, and real-time staffing adjustments. Manage workforce planning software system and customer service IVR. Also responsible for optimal routing of calls across sites, and for 24/7 incident management desk responding to system events impacting call centers.
    View
  • Sears Holdings Corporation
    Senior Director, Call Centers – Process & Quality
    Sears Holdings Corporation May 2008 - Jan 2014
    Chicago, Il, Us
    Led customer experience strategy, process design, and quality programs, for all Sears contact centers across phone, email, chat, and social media channels
    View
  • Sears Holdings Corporation
    Senior Leadership Program, Home Services
    Sears Holdings Corporation Jul 2007 - May 2008
    Chicago, Il, Us
    View
  • Expedia.Com
    Intern, Strategic Planning
    Expedia.Com Jun 2006 - Aug 2006
    Seattle, Wa, Us
    View
  • American Express
    Project Manager, Customer Service Delivery - Consumer Travel Network
    American Express Feb 2003 - Jul 2005
    New York, Ny, Us
    View
  • American Express
    Analyst, Strategic Planning Group
    American Express Aug 2001 - Feb 2003
    New York, Ny, Us
    View

Dawn Sadowski Skills

Leadership Customer Experience Strategic Planning Process Improvement Cross Functional Team Leadership Strategy Call Centers Analytics Management Team Building Operations Management Project Management Vendor Management Customer Service Business Strategy Program Management Forecasting Product Management Business Process Improvement Team Leadership Customer Satisfaction Competitive Analysis Start Ups Retail Business Development Sales Change Management E Commerce P&l Management Business Analysis Marketing Strategy New Business Development Analysis Contact Centers Financial Modeling Management Consulting Crm Pricing Market Research Call Center Product Development Financial Analysis Product Marketing Strategic Partnerships Income Statement P&l Business Planning Customer Relationship Management

Dawn Sadowski Education Details

  • Harvard Business School
    Harvard Business School
    Mba
  • Harvard University
    Harvard University
    East Asian Studies

Frequently Asked Questions about Dawn Sadowski

What company does Dawn Sadowski work for?

Dawn Sadowski works for Ebay

What is Dawn Sadowski's role at the current company?

Dawn Sadowski's current role is Service Delivery Lead - Global Seller and Payments Servicing.

What is Dawn Sadowski's email address?

Dawn Sadowski's email address is da****@****one.com

What is Dawn Sadowski's direct phone number?

Dawn Sadowski's direct phone number is +131270*****

What schools did Dawn Sadowski attend?

Dawn Sadowski attended Harvard Business School, Harvard University.

What skills is Dawn Sadowski known for?

Dawn Sadowski has skills like Leadership, Customer Experience, Strategic Planning, Process Improvement, Cross Functional Team Leadership, Strategy, Call Centers, Analytics, Management, Team Building, Operations Management, Project Management.

Who are Dawn Sadowski's colleagues?

Dawn Sadowski's colleagues are Nicholas Creelman, Melissa Yuen, Tracy Montague, Darylynn Miller, Juliana S., Stephanie Ingram, Srikanth Reddy.

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