Dawn L. Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Dublin City, County Dublin, Ireland

• Designing an on campus experience that’s compelling, and driving awareness and demand for international conferencing services across the three campuses• Implementing the Fáilte Ireland Conference Ambassador Programme• Maintaining and developing the existing customer base and maximising the growth potential both nationally and internationally• Assisting the Business Development Manager and Group Accommodation Coordinator to identify new opportunities and niche areas for growth in… Show more • Designing an on campus experience that’s compelling, and driving awareness and demand for international conferencing services across the three campuses• Implementing the Fáilte Ireland Conference Ambassador Programme• Maintaining and developing the existing customer base and maximising the growth potential both nationally and internationally• Assisting the Business Development Manager and Group Accommodation Coordinator to identify new opportunities and niche areas for growth in key areas• Assisting with the management of all language school classrooms, and liaising with the Accommodation & Groups coordinator on language school requirements• Attending industry briefings and trade shows where required to further knowledge within the industry• Contract negotiations with clients and following up of same• Financial management (Invoicing and Collection) of key accounts• Liaising with all departments of the University to ensure the smooth delivery of business Show less

County Kerry, Ireland

• Worked in partnership with the design team to guide the creative direction for all advertising and public facing communications including the logo, print, digital and video assets. • Developed and executed our marketing campaigns while managing and inspiring a team of volunteers. • Presented ideas and final deliverables to internal and external teams. • Participated in events and took on a managerial role in regards to our stewards, ushers and risk management procedures. •… Show more • Worked in partnership with the design team to guide the creative direction for all advertising and public facing communications including the logo, print, digital and video assets. • Developed and executed our marketing campaigns while managing and inspiring a team of volunteers. • Presented ideas and final deliverables to internal and external teams. • Participated in events and took on a managerial role in regards to our stewards, ushers and risk management procedures. • Read out our annual report in front of the Mayor of Kerry, Jimmy Moloney.• Effectively thanking our sponsors across all social media platforms and via email to build and maintain relationships with our corporates (eg. Bank of Ireland, Munster Technological University, Cara Credit Union, The Ashe Hotel). Show less

Co. Kerry, Ireland

▸A founding member of ​ScEEN in Kerry which is passionate about LGBT+ grassroots activism and community involvement, we were founded on August 16th, 2019.▸Based on the research 'Living in Kerry; an LGBT+ perspective' is to document peoples' experiences of being LGBT+ and perspectives living in the Kerry community, of education and employment, social lives, health & well-being▸Launched the virtual resource hub 'ScEEN in Kerry' (www.sceeninkerry.com)▸Events Management tasks arranged… Show more ▸A founding member of ​ScEEN in Kerry which is passionate about LGBT+ grassroots activism and community involvement, we were founded on August 16th, 2019.▸Based on the research 'Living in Kerry; an LGBT+ perspective' is to document peoples' experiences of being LGBT+ and perspectives living in the Kerry community, of education and employment, social lives, health & well-being▸Launched the virtual resource hub 'ScEEN in Kerry' (www.sceeninkerry.com)▸Events Management tasks arranged LGBT+ activities to support the research and launch date during Kerry’s Health & Well-Being Festival 2019 and Pride Inside Festival 2020 Show less

▸Proactively managed stakeholder and social media queries, ensuring all queries and requests were dealt with promptly and appropriately.▸Monitored media coverage and report results to the wider team.▸Planned and wrote content and managed the social media accounts on Facebook and Instagram.▸Offered sponsorship and business development supports pitching fundraising initiatives by phone, email, Mailchimp, in person to national and regional businesses.▸Researched and built a new… Show more ▸Proactively managed stakeholder and social media queries, ensuring all queries and requests were dealt with promptly and appropriately.▸Monitored media coverage and report results to the wider team.▸Planned and wrote content and managed the social media accounts on Facebook and Instagram.▸Offered sponsorship and business development supports pitching fundraising initiatives by phone, email, Mailchimp, in person to national and regional businesses.▸Researched and built a new fundraising database to enhance fundraising targets. Sourced €6,000 the highest achieved throughout the life span of the festival.▸Provided PR, social media and event expertise, advice, and support to internal festival board to drive delivery of their marketing and communications requirements. Show less

Killarney, Kerry, Ireland

▸Celebrating its 21st edition, KIFF is a much-beloved film festival, winning international accolades. ▸Review arrival lists to welcome guests▸Attend to special guests (e.g. VIPs) and answer their inquiries▸Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)▸Provide information about amenities, area, and venues and promote services▸Anticipate guest needs and build rapport with customers▸Address customer complaints and escalate to… Show more ▸Celebrating its 21st edition, KIFF is a much-beloved film festival, winning international accolades. ▸Review arrival lists to welcome guests▸Attend to special guests (e.g. VIPs) and answer their inquiries▸Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)▸Provide information about amenities, area, and venues and promote services▸Anticipate guest needs and build rapport with customers▸Address customer complaints and escalate to Guest Relations Manager when needed▸Ensure compliance with health and quality standards Show less

▸Assisted the chairperson in organising the work programme of the committee to which they have been appointed.▸In the absence of the chair to chair formal and informal meetings connected with the work of the committee and ensure that such meetings are conducted fairly, efficiently and in accordance with standing orders and other legislative requirements.▸Assisted in ensuring that members are kept informed regarding the committee's activities and work program.▸Coordinated fundraisers… Show more ▸Assisted the chairperson in organising the work programme of the committee to which they have been appointed.▸In the absence of the chair to chair formal and informal meetings connected with the work of the committee and ensure that such meetings are conducted fairly, efficiently and in accordance with standing orders and other legislative requirements.▸Assisted in ensuring that members are kept informed regarding the committee's activities and work program.▸Coordinated fundraisers raising over 5,000 euros.▸Developed policies for Health & Safety, Event Management, and Traffic Management plans.▸Due to COVID 19, a physical festival could not go ahead. As a result, Kerry Pride created and hosted Pride Inside, an online platform in collaboration with Sligo Pride, Limerick Pride, Black Pride Ireland, Mayo Pride, and Galway Pride.▸Audience participation reached 30,000 throughout the week. Coordinated events included Drag Shows, Fitness, and Live music sessions. Additionally, panels re: Sexual Health, Mental Health, Art Expression, Transgender and Non-Binary and Bisexual discussions were organised via StreamYard. Show less

▸Responsible for planning, implementing and monitoring a company's Social Media strategy in order to increase Festival awareness, improve Marketing efforts for funding and CSR purposes▸Developed and curated engaging content for social media platforms.▸Assisted in the creation and editing of written, video, and photo content.▸Interacted with users and respond to social media messages, inquiries, and comments.

County Dublin, Ireland

▸Responsibility for overall coaching and training staff, sales generation, strategic planning, and customer service.▸Involved in regular in-store walkthroughs with Store Manager and District leadership to ensure the consistency and quality of service and operational execution.▸Educated and provided feedback to Associates on driving sales through service standards, product knowledge, store presentation, and replenishment.▸Driven results through creating short-term plans and long-term… Show more ▸Responsibility for overall coaching and training staff, sales generation, strategic planning, and customer service.▸Involved in regular in-store walkthroughs with Store Manager and District leadership to ensure the consistency and quality of service and operational execution.▸Educated and provided feedback to Associates on driving sales through service standards, product knowledge, store presentation, and replenishment.▸Driven results through creating short-term plans and long-term strategies, processes, and events that created a positive in-store experience for both our store team and our customers.▸Identified and arranged suitable and effective training solutions for employees based on performance.▸Responsible for overseeing and facilitating new hires and training courses for various skill levels.▸Evaluated customer surveys and assisted with the execution of any action plan to enhance the customer’s in-store experience.▸Lead overall store earnings by driving top line sales and managing controllable contribution. Spend at least 60% of the shift performing Leader on Duty tasks. Show less

Dublin, Ireland

▸Delivered and oversaw the training needs of individuals or groups of employees.▸Compiled and presented information for operational heads and employees.▸Implemented, advised on and monitored appraisal schemes.▸Supervised and monitored progress made via training programmes or schemes.▸Ensured employees receive statutory required training.▸Designed and assessd training programmes and resourced trainers.

County Dublin, Ireland

▸Daily Represented the Lush Management team.▸Oversaw a team of 35 people, delegating responsibilities, and specific duties to best meet the needs of the store.▸Met our Sales Target of becoming a 1 million net profit LUSH commercial outlet in Dublin.▸Acted as Fire Marshall Safety Representative▸Instructed staff on appropriate conduct, while adhering to proper opening and closing procedures.▸HR Duties.: Completed the payroll, end-of-month processes, weekly orders, and attended… Show more ▸Daily Represented the Lush Management team.▸Oversaw a team of 35 people, delegating responsibilities, and specific duties to best meet the needs of the store.▸Met our Sales Target of becoming a 1 million net profit LUSH commercial outlet in Dublin.▸Acted as Fire Marshall Safety Representative▸Instructed staff on appropriate conduct, while adhering to proper opening and closing procedures.▸HR Duties.: Completed the payroll, end-of-month processes, weekly orders, and attended business plan meetings in London and Liverpool as an acting Assistant Manager. ▸Highly involved in the hiring process, such as screening, interviewing, and recruitment of staff as well as coordinating necessary redundancies. Show less

▸Adhered to brand guidelines, marketing activities, cost control, and adherence to all legal requirements.▸Managed all marketing materials, website updates, and social media presence on behalf of Four Star Pizza in Cork city.▸Proactively generated ways to advance the company’s brand in industry trade publications, digital media, speaking opportunities, conference participation, and other forms of advertising.▸Actively marketed and promoted company news and activities including… Show more ▸Adhered to brand guidelines, marketing activities, cost control, and adherence to all legal requirements.▸Managed all marketing materials, website updates, and social media presence on behalf of Four Star Pizza in Cork city.▸Proactively generated ways to advance the company’s brand in industry trade publications, digital media, speaking opportunities, conference participation, and other forms of advertising.▸Actively marketed and promoted company news and activities including formal press release distribution, online article development / pitch, social media, etc. Show less

County Cork, Ireland

▸Managed restaurant operations during assigned shifts, sincerely valued customers, and embraced the idea of "team together."▸Processed customer orders and record them in the restaurant database.▸Ensured all orders are delivered to the customers in a timely manner.▸Tallied money in the cash drawer at the beginning and end of each work shift.▸Responded to customer inquiries, issue receipts, and recorded customer suggestions.▸Communicated easily with people at all levels… Show more ▸Managed restaurant operations during assigned shifts, sincerely valued customers, and embraced the idea of "team together."▸Processed customer orders and record them in the restaurant database.▸Ensured all orders are delivered to the customers in a timely manner.▸Tallied money in the cash drawer at the beginning and end of each work shift.▸Responded to customer inquiries, issue receipts, and recorded customer suggestions.▸Communicated easily with people at all levels, motivated the team, and consistently maintained excellent customer service standards. Show less

Tralee, Kerry, Ireland

▸Welcomed customers and help determine their orders.▸General customer service duties such as taking food orders in-store or taking delivery orders via phone/on-line.▸Ad Hoc chefing skills making pizzas and other food.▸Knowledge of all HACCP standard procedures of food prep/goods in/storage & hygiene essential.keeping the restaurant clean▸Kept the store clean and supported a friendly atmosphere boosting team moral.

Bachelor Of Arts (Honours) In Event Management, First Class Honours

Activities and Societies: Class Representative from 2019-2021. Won class rep of the year 2019/2020. Mature Student Officer Elect.

City And Guilds, Diploma In Hairdressing, Distinction