Systems Admin Sr.
Current
Jul 2023 - Present
AeroLeads people directory · profile
Dawn Larsen Email & Phone Number
Process-focused and highly analytical professional with substantial experience in delivering effective IT assistance with focus on enhancing customer experience. I have Clearance and SAP.
at
BAE Systems, Inc.
LinkedIn matched
✓ Verified May 2026
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Profile completeness 100%
Current company
Role
Process-focused and highly analytical professional with substantial experience in delivering effective IT assistance with focus on enhancing customer experience. I have Clearance and SAP.
Location
Clearfield, Utah, United States
Who is Dawn Larsen? Overview
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Dawn Larsen is listed as Process-focused and highly analytical professional with substantial experience in delivering effective IT assistance with focus on enhancing customer experience. I have Clearance and SAP. at BAE Systems, Inc., based in Clearfield, Utah, United States. AeroLeads shows a matched LinkedIn profile for Dawn Larsen.
Dawn Larsen previously worked as Systems Admin Sr. at Bae Systems, Inc. and Book Reviewer at Onlinebookclub.Org. Dawn Larsen holds Bachelor'S Degree, Computer Science from University Of Arkansas Grantham.
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Email format at BAE Systems, Inc.
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BAE Systems, Inc.
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Profile bio
About Dawn Larsen
Process-focused and highly analytical professional with substantial experience in delivering effective IT assistance with focus on enhancing customer experience. Skilled in developing new solutions, architectural designs, and integration frameworks, while introducing new integration patterns to drive innovation and operational excellence. Expert at collecting and assessing information and proposing data-driven recommendations to address IT-related risks, vulnerabilities, and incidents. Adept at overseeing key projects within defined timeline and scope, as well as ensuring adherence to client specifications and technical standards. Critical thinker with excellent communication, problem-solving, and time management skills; able to balance conflicting priorities, troubleshoot system issues, and support teams in achieving set targets. Quick learner with a passion to master new skills and techniques, required to meet job goals.
Listed skills include Dns Administration, Dns Server, Data Analysis, Information Technology, and 13 others.
Current workplace
Dawn Larsen's current company
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7 roles
Dawn Larsen work experience
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Apr 2023 - Present
Book Reviewer And Editor
Current
Mar 2023 - Present
Ux User Experience Trainer And Technician
- Provided technical support for IT systems and software at corporate law firm. Performed daily office and UX tasks, involving ticket maintenance using Zendesk system, troubleshooting computer hardware and software.
- Served as sole IT technician for over 150 attorneys and staff in three offices located in SLC, Portland, and Seattle.
- Successfully resolved hardware issues by identifying and presenting alternative options within 15 minutes.
- Conducted two monthly training webinars on the functionality of legal firm's software, covering OneNote, Adobe Acrobat, and Excel.
- Mentored new hires and employees on computer hardware and various software, spanning Microsoft products.
Mar 2022 - Apr 2023
Service Desk Team Lead
- Supported IT systems to personnel at SLC airport. Created, assessed, and closed tickets using Salesforce system on daily basis. Oversaw managerial duties, encompassing conducting training sessions and approving.
- Earned promotion to US Service Desk Lead for leading 11 employees.
- Acted as go-to trainer for company’s ticketing system, RemedyForce; mentored all employees and new suppliers on use of ticketing system.
- Assisted with recruitment of new service desk employees.
Sep 2020 - Feb 2022
Lead Support/Provisioning Engineer
Listmarketer Inc
- Oversaw proprietary software, used for email marketing for portfolio of over 15 clients. Facilitated customers by utilizing multiple chat mediums, including phone and email. Assisted provisioning team in administering.
- Controlled data manipulation and analysis, as well as accounting and billing for over 40 client accounts.
- Pioneered company’s use of Zendesk ticketing system and updated / revamped technical support ITILs.
Nov 2017 - Aug 2020
Technical Support
- Help Desk Agent Delivered technical support for multiple financial software applications in Microsoft Windows 7, 8, and 10 operating systems via phone calls. Created cases using Salesforce and managed remote access.
- Served as technical support agent for working with bankers and clients on Finastra hardware and software, used to check and credit card transactions.
- Consistently received 90-95% satisfaction ratings using in-depth knowledge of product and service.
Aug 2015 - Nov 2017
1 education record
Dawn Larsen education
-
University Of Arkansas Grantham
FAQ
Frequently asked questions about Dawn Larsen
Quick answers generated from the profile data available on this page.
What company does Dawn Larsen work for?
Dawn Larsen works for BAE Systems, Inc..
What is Dawn Larsen's role at BAE Systems, Inc.?
Dawn Larsen is listed as Process-focused and highly analytical professional with substantial experience in delivering effective IT assistance with focus on enhancing customer experience. I have Clearance and SAP. at BAE Systems, Inc..
Where is Dawn Larsen based?
Dawn Larsen is based in Clearfield, Utah, United States while working with BAE Systems, Inc..
What companies has Dawn Larsen worked for?
Dawn Larsen has worked for Bae Systems, Inc., Onlinebookclub.Org, Snell & Wilmer, Servicetec, and Listmarketer Inc.
How can I contact Dawn Larsen?
You can use AeroLeads to view verified contact signals for Dawn Larsen at BAE Systems, Inc., including work email, phone, and LinkedIn data when available.
What schools did Dawn Larsen attend?
Dawn Larsen holds Bachelor'S Degree, Computer Science from University Of Arkansas Grantham.
What skills is Dawn Larsen known for?
Dawn Larsen is listed with skills including Dns Administration, Dns Server, Data Analysis, Information Technology, Customer Satisfaction, Organization Skills, Computer Science, and Macintosh Applications.
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